(A) the integration of resources, build a service platform for the convenience and benefit of the people.
In May 2008, Weifang City integrated the resources of 8 departments, 3 directly affiliated units, 6 windows and 22 staff members of Weifang Education Bureau, and established the first "Huimin Education Service Center" in China. The center is divided into school-enterprise cooperation, social training, family education, study abroad, consultation and complaint, alumni resource development and student financial assistance management. Set up 14 online consulting computers, equipped with 6 hotlines, and receive and handle consulting services from all walks of life at the same time. Build a special website and implement "one-stop service" for various educational needs. As long as it involves educational consultation and demand, it can be satisfactorily answered and solved in the service center.
(2) Expand the scope of services and comprehensively improve the service level.
Weifang Education Bureau broadens its thinking and takes Huimin Service Center as a platform to improve its service level in an all-round way. For example, according to the professional and student information resource database, the bureau put 200 thousand students from all colleges and secondary vocational schools in Weifang for enterprises and institutions to recruit talents; Collect a large number of information on enterprise talents' technical needs through school-enterprise liaison officers, so as to provide reference for colleges and universities to recommend graduates and choose partners. This work is managed by the school-enterprise cooperation service sub-center under Huimin Service Center. For another example, in order to enable students to know the national, provincial and municipal policies and channels for independent student assistance in time, since 2009, the bureau has printed channels and methods for understanding the national student source loan policy on the college entrance examination admission ticket; In addition, this year, all the admission notices of primary schools, junior high schools, ordinary senior high schools and vocational schools are required to be printed with state-funded assistance policies and handling methods. In this way, the full coverage of the national subsidy policy has been realized, and the promise that no student will drop out of school because of family financial difficulties has been truly implemented. This work is managed by the Student Financial Assistance Management Sub-center under Huimin Service Center.
(C) the transformation of functions, identify the focus of good service
Weifang Education Bureau is based on the transformation of government functions and is not absent or offside. While giving full play to the platform role of Huimin service center, we should persist in accelerating the construction of modern education system. For example, the administrative department will organize parents and experts to give lectures on market operation in order to ensure the quality of services. For example, Weifang Education Bureau strengthens and expands information services, and announces the hot spots of educating and benefiting the people to the public in the "Online Style" column of Weifang Radio Station. At present, an all-round educational information service system has been formed by telephone, media and network.