1.Tik Tok flying pigeon has a mobile version?
Tik Tok flying pigeon has no mobile version, and the flying pigeon system can be divided into two types: web version (for browser) and PC version (downloaded computer software). The PC version only supports 64-bit /32-bit systems above windows7, and does not support Mac systems, so you need to operate from a browser or software to use Tik Tok Flying Pigeon.
2. What are the rules for using flying pigeons?
1. Flying pigeon refers to the instant messaging tool provided by the platform to consumers and businesses. Through this tool, consumers can contact merchants for commodity or service consultation.
Tik Tok's merchants should be equipped with professional customer service teams (or personnel) to use flying pigeons to deal with problems from consumers, including but not limited to consultation, distribution, after-sales and complaints.
Merchants are fully responsible for all activities in their flying pigeon accounts, and should properly keep their account numbers, personal information and related passwords.
2. Any loss suffered by the merchant due to the use of unauthorized personnel shall be borne by the merchant. If the platform assumes relevant responsibilities in advance, the platform has the right to deduct the corresponding amount from the payable amount or deposit.
Merchants and their customer service teams (or personnel) are not allowed to post third-party information on flying pigeons, and are not allowed to use any form of personal attacks, insults and other uncivilized language in the communication process.
3. Merchants and their customer service teams (or personnel) shall not use flying pigeons for any illegal or normal trading purposes, and shall not use flying pigeons for any purpose other than providing services to platform consumers.
In order to ensure the consumer experience, the platform will assess the service indicators of flying pigeons, and the relevant indicators meet the requirements. If the service standard is not met, the platform will deal with the merchants.
4. The flying pigeon examination starts the manual session between 8: 00: 00 and 23: 00: 00, that is, the following two conditions need to be met: manual session;
The demands of consumers' trade union words are between 8: 00: 00 and 23: 00: 00. For example, the consumer asked to switch to labor at 22: 59: 58, and the reply was also in the evaluation stage.
Conversations are based on the start time, not the end time. Merchants need to close the session after the service is completed, otherwise it will affect the calculation of data indicators.