Lead: I believe many students will be full of doubts about ISO9000 internal auditor certification. The following is my question and answer about ISO9000 internal auditor certification, I hope it will help you!
1, Q: Is the internal auditor full-time?
A: For some large institutions, they have set up special organizations to carry out internal audit and will hire full-time internal auditors. For a large number of small and medium-sized organizations, they usually appoint the person in charge or staff of a specific department in the organization to participate in training to obtain the qualification of internal auditors, or hire people who have obtained the certificate of internal auditors to work in a specific department in the organization, and can participate in the internal audit team to carry out internal audit when internal audit is needed, which is why there are so many advertisements for internal auditors.
2. Q: Can I take the internal auditor course without working experience?
A: Yes, the ISO 9000: 2000 standard is applicable to any industry and any unit. If you get the ISO 9000: 2000 internal auditor qualification certificate, you will have a bargaining chip in future application or competition, which will increase the opportunities for future employment and entrepreneurship.
3. Q: Is it easy for me to find a job after obtaining the qualification certificate of internal auditor?
A: After China's accession to the WTO, many excellent domestic enterprises bravely participated in international competition and entered the ranks of ISO9000 certification in order to keep up with international standards, survive and develop better. The State Council requires 65,438+10,000 enterprises to complete ISO certification within three years. According to incomplete statistics, there is an urgent need for 5 million ISO professionals. The demand for ISO9000 professionals in domestic business circles has increased geometrically, but few people in China are familiar with ISO9000. According to the regulations, small enterprises with about 200 people need at least 2-3 internal auditors. Internal auditors are very superior positions in enterprises. They can fully contact all aspects of the internal management system of enterprises and play a vital role in the overall management of enterprises. Practice has proved that people who are engaged in or familiar with internal audit work in enterprises often become the key training objects of enterprises, and have a better chance to become the right-hand man of senior managers of enterprises, usually the most promising positions within organizations. As we all know, in the case of a serious shortage of ISO professionals in the whole society, Chinese enterprises are eager for talents.
Facing the situation, being familiar with ISO operation and getting a certificate will increase our chances of finding a job.
4. Q: Do you need any foundation to study the internal auditor course? My major is science and engineering. Is it useful to learn ISO?
Answer the question 1: In principle, at least a high school education is enough, and no foreign language foundation is needed.
Answer question 2: No matter what major you study, you will have more opportunities to work in enterprises in the future, so it is certainly useful to learn ISO.
5. Q: What is the validity period of the certificate? The difference? What is the deadline? Scope of application?
Answer: (1) Validity period of the certificate: the certificate is authoritative, and it can obtain the qualification certificate of national internal auditor issued by domestic authoritative certification institutions, which is widely used throughout the country. (2) Term: The certificate has no term of use and no annual inspection is required. The nature of the certificate is equivalent to technical qualification, and it is valid for life and forever. (3) Scope of application: ISO internal auditor qualification certificate holders can work in any enterprise that needs to pass or has passed ISO9000 certification, which is applicable to all walks of life and has a wide range of applications, including: industry, agriculture, commerce, education, health, finance, insurance, securities, real estate (real estate development, intermediary and property management), transportation, posts and telecommunications.
6. Q: Why is the study time so short? What can you learn in such a short time?
A: According to national regulations, the ISO face-to-face teaching time is not less than 20 hours. In addition, considering that we don't have enough study time now, we can learn the introduction of ISO9000 standards, the responsibilities and audit skills of internal auditors, case analysis, annual audit reports and so on comprehensively and systematically through short training time. Our professors are experienced consultants, lecturers or senior managers of well-known enterprises, who are proficient in ISO theory and practical operation. Online learning is a continuous learning process, which will benefit a lot with the update of management information. For the study of ISO internal auditors, you must attend face-to-face training. The fundamental purpose of your study is to establish ISO standardized management concepts and master operation methods.
7. Q: How to become an internal auditor?
A: The main job of the internal auditor is to audit the quality system of the unit, which is called the first-party audit. The internal auditor often acts as the second-party audit of the subcontractor's quality system. Therefore, the internal audit work depends on the quality of internal auditors to a great extent. It can be seen that the training of internal auditors is an important job. It is necessary to select a group of personnel who are familiar with the organization business, understand the basic knowledge of quality management, have certain academic qualifications and work experience, have the ability of communication and expression, and be honest and upright for training, so as to become internal auditors of the quality system. There should be a certain number of internal auditors, which are enough to cope with routine and special internal quality system audit tasks, and we should also consider sending suppliers to the organization for second-party audit. The distribution of personnel should also be properly dispersed, not all concentrated in the quality management department. Because the internal auditors of these quality control departments are not allowed to participate in the audit of quality control departments, internal auditors must be transferred from other departments. Generally speaking, according to the needs of work, it is necessary to train a group of qualified internal auditors in various departments such as procurement, sales, technology, inspection, production, logistics, computer, personnel and administration. All internal auditors must receive certain training, obtain the qualification certificate of ISO internal auditors, hold relevant certificates, and be formally appointed by the organization leaders after being examined and audited by authoritative organizations, and be granted audit.
8. Q: What is the demand prospect of internal auditors?
A: With China's accession to the WTO, the call for international integration is getting louder and louder. Excellent enterprises in China have entered the ranks of ISO9000 certification. the State Council requires the country to complete the ISO certification of 65,438+10,000 enterprises within three years. The demand for ISO9000 professionals in domestic business circles has increased geometrically, but few people in China are familiar with ISO9000. At present, with the deepening of trade globalization, all walks of life in China, in order to be in line with international standards, have stepped up to a higher level and carried out ISO9000 total quality system certification for their products and corporate image. According to the regulations, enterprises need at least 2-3 internal auditors, which is necessary for every enterprise that needs ISO9000 certification. After training, you can get the qualification certification of ISO internal auditor, which is of great benefit to your future career development. The person in this position can be fully exposed to all aspects of the internal management system of the organization and play a key role in it. It is usually the most promising position in an enterprise.
9. Q: What is the professional analysis of ISO9000 internal auditors?
Answer: ISO9000 is suitable for industries such as industry, agriculture, construction and housing. There are 68 kinds of 12, including government, schools, banks, hotels, property companies, real estate companies, trading companies, power companies, software development industries, information industries, etc., which are suitable for the implementation of ISO9000 standard management. Social organizations that have passed the certification or will soon pass the certification all put forward that those who master the ISO9000 quality management system are preferred, or directly require candidates to hold the ISO9000 internal auditor certificate, which will become a necessary "employment certificate" for future job hunting. Training with O9000 will make you an excellent team player and an efficient manager in your career development.
10 q: what is ISO9000?
Answer: ISO9000 is a series of quality management system standards issued by the International Organization for Standardization (ISO). To implement the quality policy, enterprises must establish an effective quality system. Through the analysis of quality cycle, we can find out the technical, management and human factors that affect products/services, and control them in the established quality system, so as to reduce, eliminate or prevent quality defects and ensure to meet customers' needs and expectations. This series of standards embodies the ideas and principles of total quality management from the perspective of standardization and universality, and represents the most advanced modern quality management ideas.
1 1 Q: Why should ISO9000 be realized?
Quality is the key to success. Studies by governments, international organizations and trade associations show that the survival, development and continuous progress of enterprises depend on the effective implementation of quality assurance system. The O9000 series quality system has been widely adopted by 1 10 developed and developing countries in the world, which makes the market competition more intense and the quality of products and services increasingly improved. Facts have proved that effective quality management is one of the means to win in the fierce market competition.
Today, ISO9000 series management standards have been accepted and recognized by all walks of life providing products and services, and having a quality management system widely recognized by countries and society all over the world has great market advantages. In the next few years, when the market economy at home and abroad develops further and trade barriers are eliminated, it will become more important. Significance of implementing ISO9000
The application of ISO9000 is the proof that enterprises implement the best management, and providing a quality system that is properly controlled from beginning to end will bring huge economic benefits. Eliminating and preventing mistakes or modifying inappropriate designs can save a lot of money. The system control at each activity stage is invaluable for the improvement of products/services or processes. Nowadays, people pay more and more attention to the responsibility of products or services, and establishing ISO9000 quality assurance system has become an important preventive measure. The establishment of ISO9000 quality assurance system can make enterprises and organizations realize the following benefits:
A well-structured quality management system will make the operation of the organization produce greater benefits and higher efficiency.
Better training and higher productivity.
Reduce customer rejection and complaints, thus saving a lot of costs.
Finally enjoy a larger market share:
Customers trust enterprises and their products/services more.
Can be unimpeded in the market that needs ISO9000 certification.
12, Q: What is the use of ISO?
A: If you pay attention to the recruitment newspapers, you will find a lot of information about ISO9000 personnel in the recruitment pages of talent information, talent market and worry-free future. And the treatment is quite generous. Especially after China's entry into WTO, enterprises must pass the ISO9000 international quality system certification to develop and sell goods, and there is a greater demand for ISO9000 talents. As a student, studying ISO9000 can not only make it relatively easy for you to find a good job when you graduate, but also make you find an enviable part-time job during your study.
13, q: what is the ISO internal auditor course and what is the employment prospect?
Answer: It is an internal quality management course, which mainly manages the product quality, service quality and after-sales service produced by enterprises. In terms of scope, it involves almost 90% of the industries now. The State Council requires 500,000 enterprises to pass ISO international certification before the end of 2005. This will be a huge employment prospect for ISO9000 internal auditors! China stipulated in May 2002 that 15 products must pass the certification.
14, q: do you have a certificate to work in this position?
A: There are both full-time and part-time jobs in regular enterprises, such as Dalian Minglu Group, Ying Ji Software, Shipyard and Shanghai COSCO. Students at school have their own professional knowledge. When applying for enterprises that have passed or will pass iso certification, obtaining iso qualification certificate is undoubtedly an additional weight for success. For example, when Shanghai COSCO recruits the director of the office, it is also required to be proficient in iso quality work.
15, q: I'm a student studying my major. Will taking ISO courses help me?
A: Very helpful! Because studying ISO course does not conflict with your major, it allows you to know the operation of enterprise ISO process while having your own professional technology. As an internal auditor, you can also help your enterprise to maintain the management of such an ISO process, so that you can get the second salary brought by engaging in internal audit work after getting the remuneration of your own job!
16, q: your passing rate is so high, is there any gold in this certificate?
A: (1) Judging from the current employment rate, the State Council requires 500,000 enterprises to pass the ISO quality management system certification before the end of 2005. 2 1 century is the century of quality. With China's entry into WTO, the voice of enterprises' integration with the international community is getting louder and louder. Excellent enterprises have entered the ranks of ISO certification, involving all walks of life. Since the late 1990s, there has been a nationwide ISO certification craze. In some developed regions in China, 90% of enterprises in Shanghai, Beijing, Dalian, Shenyang, Guangdong, Jiangsu, Zhejiang, Fujian and other regions have passed the certification, and other regions are actively applying to join, which represents the broad employment prospects now and in the future.
(2) It doesn't mean that you can definitely find a job if you get a certificate, just as not every college student can definitely find a job if he gets a diploma. Just prove your ability, but getting ISO9000 certificate can add weight to your employment; It can increase your competitive strength; Can it be yours? Stepping stone? .
(3) It is precisely because it is a good course that so many people come to study. Any good course will be recognized by most people and will be read by many people. This is a phenomenon in every good class.
17, Q: Is there a time limit for applying for a permit? A certificate is a lifetime certificate. Recognition of certificates?
A: The certificate of the National Quality Certification Center has been recognized by more than 65,438+000 member countries of ISO (including the United States, Japan, the European Union and other important trading partners of China). Be recognized in the trade cooperation with ISO member countries!
18, Q: There is a version problem with ISO, which needs to be revised every six years. Does this affect our ISO internal auditors?
A: ISO is a standard, and the standard needs to be constantly improved. It needs to be revised every six years, and our internal auditors need retraining. However, ISO is the standard and has not changed much. Only with the continuous progress of the world, the standards need to be improved, so the cost of retraining is very low. However, the annual ISO revision has brought us constant opportunities, so it was passed at the time of revision.
19, q: what are the benefits of becoming an internal auditor for personal career development?
A: With the increasing call for international integration, outstanding enterprises in China have entered the ranks of ISO9000 certification. The State Council also requires the country to complete the ISO certification of 500,000 enterprises within three years. According to the regulations, every unit that needs certification needs at least 7-8 internal auditors for every 200 units, and internal auditors will be indispensable talents in this century. For the unit, the effective implementation of quality management can not be separated from the support of employees. In other words, every employee needs to master the requirements of ISO9000 standard. Therefore, the on-the-job employee's qualification as an internal auditor is helpful to improve his work performance, and at the same time, it is also helpful to gain the approval of his boss and colleagues. For those who are looking for a job, obtaining the qualification of internal auditor is an effective passport to apply for a job. At present, few people know the knowledge of ISO9000 standard, and even fewer people have the qualification of internal auditor. However, the demand of employers for such personnel is increasing day by day. Obtaining the qualification certificate of internal auditor is conducive to finding the job opportunities you need faster. In addition, due to the vigorous promotion of ISO9000 certification, more and more companies want to obtain certification certificates, but these companies often don't know how to operate, which leads to a large number of ISO9000 consulting institutions. When you have obtained the qualification certificate of internal auditor and gained some certification experience in your work, you can step into the door of certification consulting, provide consulting services for the units that need certification, be an unrestrained freelancer, or start a certification consulting company and start your own career path. Therefore, holding the qualification certificate of internal auditor is tantamount to knocking on the door of career.
20. Q: What knowledge should an internal auditor possess? What skills do you have?
A: Getting the qualification certificate of internal auditor does not mean that everything is all right. How to become an excellent internal auditor is the real talent behind this certificate. As an excellent internal auditor, we must first master the knowledge of ISO9000 family standards, understand the essence of ISO9000 and deeply understand the requirements of ISO9000 standards. Secondly, it is necessary to master certain internal audit skills, such as how to find loopholes in product quality or quality management system, how to find opportunities for improvement, and how to use cost management skills to control quality costs, so that products can meet customers' requirements and will not be unprofitable because the quality exceeds the standard.
Therefore, an excellent internal auditor must seriously study ISO9000 standard knowledge, quality management methods and internal audit skills.
2 1, q: what kind of unit needs internal auditors?
A: It can be said that all walks of life need the participation of internal auditors. The O9000 family standard is not only aimed at manufacturing or single industry. In the ISO9000 family standard, there is no such term as "enterprise". This is because, when translating ISO9000 standard into Chinese, according to the national conditions of China, the word "enterprise" generally refers to the processing and manufacturing industry in China. Considering the original intention of ISO, the standard is applicable to all walks of life, so the original version is used. Organization? -The word organization. In the ISO9000 family standard, any organization that applies for certification is called an organization. Visible to any unit (government and institutions, hotels, construction companies, manufacturing enterprises, software development enterprises, schools, banks, real estate companies, property management companies, trading companies, etc.). As long as we want the quality of our products or services to meet international standards, gain the trust of customers and the reputation of our company through the operation of the quality management system, and have the ISO9000 quality management system certification, we need the participation of internal auditors.
22. Q: What kind of people can attend the internal auditor training?
Answer: All employees interested in ISO9000 quality system management, certification and internal audit and students with technical secondary school education or above can participate in the internal auditor training, especially high-quality college students, who can better understand his essence.
CCTV: College students favor the qualification training of internal auditors.
People's Daily: Quality training project started.
China education table: ISO9000 training program started in colleges and universities.
Beijing Youth Daily: What is the qualification certificate for internal auditors? New favorite? -What about graduates looking for jobs? Stepping stone? .
Audit report: those with ISO9000 internal audit qualification certificate are preferred.
Legal Daily: ISO9000 internal staff qualification training into colleges and universities
23. Q: Are there any industry restrictions on certificates?
A: Enterprises from all walks of life need to pass iso certification, which shows that enterprises from all walks of life need relevant talents.
Such as: production enterprises: shipyard, Sanyo, Jinde, Shide, etc.
Service enterprises: Dashang Group, etc.
Software: Neusoft Group, Dalian Ying Ji Software etc.
All employees have training, but the cost is about 2000 yuan.
If you log on to major talent networks, various talent recruitment newspapers and periodicals, or on-site job fairs in colleges and universities, there will be large formal enterprises that put forward quality knowledge (iso quality system) requirements for each position.
24. Q: The validity period of the certificate.
A: It is valid for life.
25. Q: What's the difference between 9000 900 1 9002 9003 9004?
A: 9000 is a standard family, including clauses and 900 1 9002 9003 9004.
The 9000 standard is also divided into 94 editions and 2000 editions.
In the latest 2000 edition, 9002 9003 has been compressed into 900 1, that is, the 2000 edition only contains 900 1 9004.
The most widely used is 900 1.
26. Q: Are certificates graded and applied in different fields?
A: Certificates are not graded and are used all over the country.
Q: What is the difference between internal audit and external audit?
Answer: Attend external audit training, bachelor degree, 4 years working experience, junior college degree, 6 years working experience, or graduate degree. The scope of work of the internal auditor is the enterprise. The main work unit of external auditors is consulting service, which is used to audit various enterprises.
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