Besides doing their own quality control work, what should the company's quality inspectors do, and how to handle the relationship between the superior and my monitored department? Ask good people for

Besides doing their own quality control work, what should the company's quality inspectors do, and how to handle the relationship between the superior and my monitored department? Ask good people for help I'm a project manager, and my job is similar to yours:

Organization and coordination is an important task of supervision work. Moderate coordination can unify various opinions, turn various contradictions into favorable directions, and make the implementation and operation of supervision projects smooth, which is the key to the success or failure of supervision work. Now, I will talk about some superficial views on the organization and coordination of supervision projects for reference.

1, the purpose and content of supervision project organization and coordination

1. 1 purpose of organization and coordination of supervision project: the chief supervision engineer of supervision project adopts corresponding organizational forms, means and methods to dredge all kinds of relationships arising in the supervision process, eliminate interference and obstacles, so as to straighten out all kinds of relationships and make the whole supervision process in a good and stable running state, with the aim of eliminating obstacles, solving contradictions, handling disputes and realizing good quality of supervision project.

1.2 contents of organization and coordination of supervision project: the organization and coordination of supervision project is mainly to coordinate the interpersonal relationship, the relationship between organizations, the relationship between supply and demand, the relationship between cooperation, the legal relationship and other possible relationships between the parties involved in the construction and the relevant units or personnel of the project construction. The relationship that needs to be coordinated involves a wide range, many levels and complex relationships; Coordination is the most difficult, more difficult, more wrangling, more uncertain factors, in the process of supervision and operation, different periods have different performances. These problems need to be solved through coordination.

2. Internal organization and coordination of supervision institutions

2. 1 The director should set an example. The director is the leader of the supervision project. The director sincerely makes friends with supervisors, respects them, cares about them and loves them, which is attractive to all supervisors. The director's spirit of hard work, dedication, unity and dedication sets an example for everyone, which will affect the thought and behavior of the director: the director is comprehensive in technology, experienced and capable of working, and unites everyone around him with personality charm to work with you. Everyone thinks that working with you can learn something, do a good job, have confidence and have expectations.

2.2 Coordination of interpersonal relationships within the supervisory body

2.2.l Personnel arrangement should be based on quantity. For every supervisor, we should teach students in accordance with their aptitude and make the best use of their talents; Talents should be reasonably matched, foster strengths and avoid weaknesses, complement each other in ability and personality, and give full play to the enthusiasm of all personnel.

2.2.2 The responsibilities shall be clearly defined in the job appointment. Every supervisory post should be clear about the responsibilities, objectives and post responsibilities, so that everything is managed by someone, and everyone has a special responsibility, and the responsibility is not heavy.

2.2.3 Work performance evaluation should be realistic. Evaluate the performance of each supervisor and be realistic. The achievement of work results requires not only subjective efforts, but also the mutual cooperation of comrades and certain working conditions. Everyone wants to make their own achievements, get the affirmation of the organization and get proper evaluation, so as not to be conceited and wronged.

2.2.4 Mediation of contradictions should be just right. To mediate contradictions, we should take the overall situation into consideration, respect the parties and treat others equally; Don't bully others with "power", be well-founded, disciplined and targeted; We should adopt a positive, tolerant and friendly attitude, and make all supervisors work in a United, harmonious and enthusiastic atmosphere through timely communication, individual talks, meetings and necessary criticism.

2.3 The internal coordination of supervision institutions should be ingenious in division of labor, meticulous in arrangement and strict in system.

2.3.l Clever division of labor. The person in charge of the supervision project should skillfully divide the work according to the characteristics of the work and the professional skills, work experience, supervision quality, personality characteristics and work characteristics of each supervisor. Patrol, stand by, measure, check and data management, so that the task goes to people and the responsibility goes to people. The director of large and medium-sized supervision projects mainly combines all supervision groups (departments) reasonably, develops strengths and avoids weaknesses, and complements their abilities and personalities, so that all supervision groups (departments) are like-minded, have the desire and sincerity to cooperate with each other, and give full play to the initiative, enthusiasm and potential of each supervision in the organization, which can create unimaginable amazing miracles.

2.3.2 Fine arrangement. It is necessary to clarify the relationship between supervision groups (departments). In the process of supervision, there are many tasks that cannot be completed by one person or a supervision team (department). The completion of supervision depends on division of labor and cooperation, including presiding, leading, cooperating and cooperating. The director shall, according to the supervision plan and the professional characteristics of each professional group (department), agree on the relationship between each group (department) in advance, so as to avoid delaying the work due to delaying the work.

2.3.3 The system is strict. In addition to implementing the company's various management systems, the project supervision institution should also formulate specific, targeted and effective management systems according to the characteristics of the project and the organization and personnel of the supervision institution. Strict implementation of the system, impartial, consistent, no mercy. Avoid wrangling, overstepping and instruction conflict in work; Avoid disorder and confusion in work, establish a pragmatic, honest and clean work style and discipline, and ensure the standardization of supervision work.

3, coordinate the relationship between the parties involved in the project.

3. 1 Coordination between the owner and the construction unit. The relationship between the owner and the construction unit runs through the whole process of the project construction, with frequent work exchanges, and it is common to have differences of opinion on some specific issues. In addition to fulfilling their contractual responsibilities, the two sides should also strengthen cooperation. The construction unit shall provide the project management plan, production plan, technical measures, statistical data, project accident report, etc. Timely report to the supervision unit and the construction unit. In addition to the implementation of funds, the construction unit should provide geological data, design drawings and other related information to the construction unit on time, actively cooperate with the construction unit to solve problems and remove obstacles. The supervisor shall encourage the construction unit to report the project implementation status, implementation results and difficulties to the supervisor in time, so as to find possible interference in the supervision process. The closer the contact between the two sides and the deeper the understanding, the less confrontation and disputes in supervision. For the changes in different stages, such as bidding, construction preparation, construction process and completion acceptance, we should adopt different ways and methods and deal with various contradictions patiently and meticulously on the principle of full consultation.

3.2 The coordination of survey and design units mainly involves the close cooperation in foundation treatment, design disclosure, joint review of drawings, design modification, project budget, concealed works and completion acceptance. Problems such as design omissions and drawing errors should be solved before construction; In the construction stage, the construction shall be carried out in strict accordance with the drawings; Structural engineering, professional engineering and completion acceptance should be attended by design units. In case of quality accident, we should listen to the handling opinions of the design unit; If design problems are found in the construction, the supervisor shall report to the owner in time and ask the design unit to modify them to avoid heavy losses; If the supervision unit has more advanced new technologies, new processes, new materials, new structures and new equipment than the original design, it should actively recommend them to the owner to support the technical innovation of the design unit.

3.3 The coordination of equipment and material suppliers should fully rely on the supply contract, make good cooperation with competition mechanism, price mechanism and supply and demand mechanism, and give full play to the social status and role of enterprise legal person. 4. Coordinate the relationship between project exterior and project construction. 4. 1 Strictly abide by the law. "Law" represents the country.

National interests and government intentions are the basis of the relationship between project construction and government departments (such as construction, cultural relics, environmental protection, fire protection and other departments). There are many laws, regulations and rules related to engineering construction. Supervision should first learn and understand the law, but also abide by the law and enforce the law, and use it to guide construction, protect themselves and solve problems in the supervision process.

4.2 Observe public morality. Engineering construction is open-air, social and long-term, and many aspects involve public interests. Supervision should not only restrain itself with public morality, but also supervise all parties involved in the construction to abide by public morality, solve contradictions under the standard of public morality, and strive for the concern and support of all sectors of society for the project construction and strive for a good social environment. When coordinating the relationship with the relevant units of engineering construction, the coordination methods and information communication means such as asking for instructions, reporting, submitting, obtaining evidence and explaining are mainly used.

5. Several problems that should be paid attention to in organization and coordination.

5. 1 Fairness and justice are the principles of coordination and must be adhered to. Fairness and justice means adhering to neutrality in the process of coordination, which can increase the success rate of coordination. To be neutral, supervisors should strictly abide by the professional ethics of supervisors and must not violate the rules; Act in a neutral and fair manner, and maintain a good working relationship with the relevant management personnel of the owner, contractor and survey and design unit, and keep a certain distance. Directors and supervisors shall, in accordance with relevant laws, regulations, norms and contracts, stand in a fair and objective position, scientifically analyze and solve problems, and correctly mediate the contradictions between the parties to the construction. Regardless of the background, it does not show respect, regardless of personal relations, handle people and things in the process of project construction impartially, and maintain the reasonable and legitimate interests of all parties involved in the construction, so that all parties can be convinced.

5.2 Knowing is the basis of coordination. Well-informed, familiar with his personality, hobbies, working methods, etc. Supervise the relevant key management personnel. Well-informed, it is necessary to understand and grasp the interests of the parties in time, so as to be clear-headed and clear-headed. Yes, it is necessary to grasp and track the information of all parties in time through information release and information reception, use correct information, and coordinate internal and external relations in a targeted manner within a limited time. Inform that the director and supervisors should strictly supervise and scientifically control the situation of major engineering construction activities, carefully analyze each situation, find out the ins and outs, and should not engage in it rashly; For the existing problems, it is necessary to analyze the reasons, prescribe the right medicine, and properly coordinate the relations between all parties.

5.3 Correct working methods are an important means of coordination. There are many ways to organize and coordinate, such as coordination, dialogue, consultation, issuing documents, urging, urging, convening meetings, issuing instructions, modifying plans, consulting, making suggestions, and exchanging information. Coordination should be principled, flexible, targeted and mass. Principle means that supervisors are honest, upright, fair, just and scientific, adhere to principles and strictly supervise; Adhere to strict acceptance in accordance with relevant national laws, regulations, norms and standards, and do not tolerate or accommodate violations by all parties. Flexibility means that in terms of working methods and dealing with people, we should flexibly use coordinated methods according to the actual situation according to people, things and local conditions, and avoid copying them mechanically; Among the numerous contradictions, we should highlight the key points, distinguish between primary and secondary, and grasp the main contradiction. When the key problems are solved, other problems will be easily solved. Targeting means that coordination should be targeted and purposeful. Before coordination, we should analyze and summarize the information we know and master, sort out the mess, identify the problem, and be targeted; Before coordination, we should imagine more situations, take into account the problems that may be raised by all parties as much as possible, and prepare several sets of solutions to ensure that we are prepared; Before coordination, we must make clear the nature of the coordination object, the coordination subject and the coordination problem, and then choose the applicable means to improve the coordination efficiency. In the process of coordination, we are not in a hurry to express our position when we are uncertain and consider immature issues. Coordination is rational, beneficial and restrained. The masses refer to paying attention to the mass line in the process of coordination, allowing everyone to make suggestions, work together, stimulate the creative enthusiasm of the masses, give play to the collective wisdom and strength, and help all parties in the same boat to solve problems and overcome difficulties.

5.4 Coordination of disputes is the key to coordination. There are many participating units in construction projects, and there are many contradictions and disputes; The relationship is complex, there are many obstacles, and there are many problems that need to be coordinated. Solving all kinds of disputes and contradictions in the process of supervision is the key to coordination. These disputes include professional and technical disputes, rights disputes, construction target disputes, role disputes, process disputes, disputes between people and units, and so on. It's normal to be controversial. Supervisors can expose contradictions, find problems and obtain information through investigation and coordination of disputes, and achieve unity and resolve contradictions through active communication. Coordination should focus on results. When the dispute does not affect the overall situation, the director should adopt strategies to guide both sides to avoid the dispute, give and take, strengthen cooperation, form complementary interests and resolve the dispute; If there is a conflict of interest and it is difficult for both parties to coordinate, they can ask the leaders of both parties to make a ruling; if the dispute is so antagonistic that it cannot be resolved through consultation and mediation, it can be conducted through administrative ruling or judicial judgment. When the supervisor becomes the object of dispute, he should keep calm and avoid quarreling and hurting feelings, otherwise it will bring difficulties to coordination. All supervisors should adopt the art of emotion, language, reception and right to use, and do a good job of coordination; Pay attention to the way of speaking, say more words that are conducive to coordination, and don't say or convey words that are not conducive to coordination; Explain and persuade more; Issues related to coordination should be reported more.

Through coordination, the supervisor can reduce friction, eliminate confrontation, establish overall thinking and overall concept, mobilize the enthusiasm and initiative of all parties to the maximum extent, make everyone work together in Qi Xin, create a good environment of "good weather, good geographical position and good people", and ensure the smooth realization of the overall goal of the supervisor.