1, responsible for collecting customer information, understanding and analyzing customer needs, and planning customer service plans;
2. Responsible for effective customer management and communication;
3. Establish a customer service team and train customer representatives and other relevant personnel;
4. Visit customers regularly or irregularly to check the maintenance of customer relationship;
5. Be responsible for developing and maintaining good customer relations;
6. Responsible for organizing after-sales service of the company's products;
7. Fill in the customer consultation sheet and transaction record sheet of the network department every day as required;
8, familiar with the company's products and in-depth understanding of the company's corresponding sales policy, and turn it into their own language, fluently expressed.