Case analysis: Tonghua Iron and Steel Group Co., Ltd. information ERP application case.

With the least investment, the report is the basis of system function positioning. This paper introduces the experience of Tonggang Group and Kingdee in implementing ERP.

Main line informatization has achieved fruitful results.

At the Kingdee Technology Conference held in June, 2003, Wang Shuqiang, the information implementation commander of Tonghua Iron and Steel Group Co., Ltd. and the general manager of Netspace Information Technology Co., Ltd., gave a keynote speech entitled "Giving full play to the advantages of information technology to promote the innovative practice of state-owned enterprises". In this speech, Wang Shuqiang summarized the benefits of informatization in Tonghua Iron and Steel Group in three aspects: management benefits, economic benefits and informatization itself. In terms of economic benefits, Wang Shuqiang gave a set of figures: realizing triple play saves 3 million a year, reducing inventory saves 7 million, reducing e-commerce costs by 20 million a year, improving efficiency by 10%, generating benefits of 8 million, and balancing the oxygen system.

Accumulated, the direct benefit of informatization exceeds10 million every year, while Tonghua Iron and Steel Group has invested less than 654.38+0 billion in informatization since 2000. The information team of Tonghua Iron and Steel Co., Ltd., which calls itself "information and pragmatic users", has created remarkable benefits for Tonghua Iron and Steel Co., Ltd. pragmatically.

However, this is not the whole information of Tonghua Iron and Steel Group. The Group started informatization construction in June 2000, the main purpose of which is to support the transformation of the Group's management structure, management process and management mode. When experts sum up the achievements in the information stage, they think:

"Tonggang's information application has its typical characteristics. Especially in excellent talent enterprises, many key technologies such as balanced planning and order processing system solutions, process-oriented model construction system EMD, e-commerce, perfect data collection and dumping and application framework are in place. "

At the same time, the informatization work of Tonghua Iron and Steel Co., Ltd. has been commended by the state, province and city for many times, and won the honorary title of "Advanced Enterprise Informatization Unit in China" in 2002 and 2003, and the second prize of management innovation achievement of "Building the advantages of three networks in one and cultivating the function of informatization hematopoiesis" issued by metallurgical industry association. A number of information technology achievements have obtained national patents, and e-commerce applications with a transaction amount exceeding 1 100 million yuan have been written into China E-commerce Yearbook.

Economic benefit is the proof of good return on investment, and the strong support of informatization for the reform of group management structure has laid a solid foundation for Tonggang's second venture. At the same time, as a holding subsidiary of Tonghua Iron and Steel Co., Ltd., in the process of implementing Tonghua Iron and Steel Co., Ltd., Netcom has trained an information team of 150 people, which is not only the information hematopoietic mechanism of Tonghua Iron and Steel Co., Ltd., but also the source of income. In 2003, the net output value of aviation was nearly 65.438+0 billion yuan, and the profit was 654.38+0.65438+0 million yuan. While many state-owned enterprises are mired in or potentially mired in "information quagmire", Tonggang has made great achievements as a "pragmatic user of information".

Information requirements of group management

Tonggang, located in Tonghua, Changchun, Jilin, is a typical old industrial enterprise in Northeast China with annual sales of 4.8 billion yuan. It is an iron and steel complex in Jilin Province. Tonggang Group has a wholly-owned mining company, a refractory company, a seamless steel pipe company and a stranded wire company, as well as dozens of factories, companies and institutions such as its holding subsidiary Tonggang Co., Ltd. (including more than 20 units such as steelmaking plant, ironmaking plant, high-speed wire rod plant and small continuous rolling plant), metal material company, economic and trade company and engineering installation company. In addition, Tonggang Group also has hospitals, schools and other enterprises to run social functions. Business forms are very complicated.

Tonghua Iron and Steel Group decomposes the informatization goal into five aspects to support the management innovation of the group: first, build the financial operation system, the first-level accounting system and the comprehensive budget system of the group to achieve the purpose of financial centralization; Secondly, establish a centralized logistics system with orders as the main line and plans as the core, including the industrial chain of upstream and downstream enterprises; The third is to establish the group's human resource management system, and organically combine performance appraisal with management reform; Fourth, establish a centralized information system to ensure timely and accurate information; Finally, business intelligence is introduced to assist scientific decision. The above-mentioned goal of informatization in Tonghua Iron and Steel Group is to realize the high concentration and integration of finance, logistics and information.

In order to achieve such a highly integrated information goal, high requirements are put forward for management software. Financially, it is necessary to satisfy the control of the group as a management center and an investment center over branches and subsidiaries, and at the same time realize the independent accounting of subsidiaries. In terms of logistics, before the information system, there were more than 40 factories and units in Tonghua Iron and Steel Group, and each factory and unit had its own warehouse, which managed 1.5 million kinds of materials. Informatization should not only realize the management of logistics information, but also realize the process reengineering of group-level logistics system. At the same time, as a metallurgical industry, Tonghua Iron and Steel Group's production process is composed of a series of complex physical and chemical changes, which has strong industry characteristics.

In addition, as a group application, the scalability and stability of the system must also be considered. At present, Tonggang Group has about 1300 information points. According to the plan, there will be about 3,000 information points in the new factory and the old factory, and the number of users who use the system concurrently will definitely exceed 1 1,000.

However, Tonggang Group did not choose foreign products, but took Kingdee K/3 system, which is often misunderstood as the application of small and medium-sized enterprises, as the core, and combined with the actual situation, built a second system, forming a brand-new and distinctive solution. At present, the backbone system has been online and passed the test.

Pragmatic application is the direction of informatization.

Wang Shuqiang believes that the core of informatization is that the functions provided by software should match the management objectives of enterprises. For example, Netcom, as a holding subsidiary of Tonghua Iron and Steel Group, should be managed from the perspective of investment center, but it is obviously not necessary for the group company to know how many paper cups Netcom bought and at what price. And from another point of view, information technology is not without the means to realize this "understanding", but the investment in order to realize this "understanding" will definitely far exceed the benefits brought by "understanding". With the least investment, the report is the basis of system function positioning.

The finance and logistics of Tonggang Group use the management software with K/3 as the core. Wang Shuqiang believes that Kingdee's group financial products are relatively mature and stable. At present, Tonggang Group has used K/3 financial system in 28 subordinate units. According to the different management objectives of each unit, Tonggang Group is divided into three levels: investment management center, profit center and cost center. For profit centers, accounting problems are solved through independent account sets. In addition, technically, according to the link between the company and the group network, * * * shared database or independent database is adopted for regular data exchange. For the problem of data collection across account sets, Wang Shuqiang and his partners took advantage of the opportunity of establishing decision support system and adopted business intelligence and data warehouse to solve it.

Wang Shuqiang said that using independent and unified data to realize real-time communication has put forward higher requirements for the performance of the database, and at the same time, it is necessary to rent a dedicated line on the communication network. In this way, the operating cost of the information system will greatly increase, but the benefits are not obvious.

But in the logistics system, Tonghua Iron and Steel Group resolutely integrates basic logistics and expands logistics. The warehouse management of more than 40 factories and units has been managed in a unified way, so that the initial occupation of inventory funds is reduced by nearly 70 million yuan through inventory, and the target reduction amount is 65.438+300 million yuan. This alone can produce direct economic benefits of nearly 7 million yuan.

According to Wang Shuqiang, the informationization of modern enterprises usually has three levels: the PCS layer for industrial control, the MES layer for execution system, and the ERP layer with e-commerce, decision-making and resource management as the core.

"There is a strange phenomenon at present," said Wang Shuqiang. "In the activities organized by ERP manufacturers, MES and PCS suppliers were not seen." "In the activities organized by MES manufacturers, ERP and PCS suppliers were not seen." The supporting software of informationization also needs to be combined. The method of Tonggang Group is to form an information solution for metallurgical industry on the basis of K/3 general software and MES system.

Wang Shuqiang said that in essence, information technology is still a tool, and tools must serve people, not the other way around. According to Wang Shuqiang, the peer company has established an expensive information system, such as factory planning, but because of the network or other reasons, this planning has not reached the workshop team and there is no information. The worker's solution is to wait and wait for the system to solve the problem itself. Ideally, this exquisite system can really play a great role, but this ideal situation is either very expensive to implement or does not exist in the information reality. The harm of relying too much on the system is to deprive employees of their subjective initiative, which is not the original intention of informationization. Therefore, Wang Shuqiang believes that pragmatism is the most important.

In a book entitled "The Soul of Change" published by Boston Consulting Group, the author puts great emphasis on the positive role of the achievements in the stage of change in promoting change. The informatization of Tonghua Iron and Steel Group supports the reform of the group management framework, which is actually a major reform of Tonghua Iron and Steel Group. For example, Wang Shuqiang, a military-to-civilian enterprise under Tonghua Iron and Steel Group Corporation, made a very simple workshop management and developed it by himself. A * * * includes seven or eight PCs, which costs 6.5438+0.4 million yuan, but the annual benefit of this system reaches 2 million, and the investment has been recovered. If the standard workshop management system of the transformed factory had been used at that time, the financial resources of the factory could not be supported at all, and the hundreds of thousands of yuan saved every month could not bear the operating expenses of the system.

"Informatization is a means and an idea, or more directly, you can absorb the idea of ERP without a computer", which is Wang Shuqiang's view. For example, MRP in metallurgical industry is very difficult to do, and it is impossible to directly use other electronic or automobile manufacturing systems to achieve material balance. The reason is that smelting is a complicated physical and chemical change process. For example, a furnace was originally used to smelt Q235 steel, but oxygen blowing was not well controlled during steelmaking, and the carbon content changed to Q 195. The product is so valuable that it can't be refined any more. It needs to be modified. For example, in the specific smelting process, pellets, dolomite and other raw materials may or may not be added, so it is unrealistic and meaningless to achieve controllability and balance in each process. But it doesn't mean MRP can't be used. MRP is essentially a balance, and every specific process is uncontrollable, but the month, week and team are still controllable. Therefore, the consumption quota, how much oxygen and raw materials are used for steelmaking are relatively stable, and the quota is approved for comprehensive balance. This is how the viewpoint of material planning system balance comes into being, which solves the problem of material control from another angle.

Cooperative development to solve industry differences

At present, suppliers including Kingdee can basically solve the financial system. Through practical application, Wang Shuqiang evaluates that Kingdee's group financial system is relatively stable and mature, which can meet the financial needs.

However, metallurgical industry is a very special industry, which has the characteristics of "complex process, complex situation and high real-time requirement" and "both process manufacturing and discrete manufacturing". The project team of Tonggang made an overall plan and commissioned the development of workshop management, process data, production command, quality inspection and equipment management. These are very obvious industry characteristics.

For example, Wang Shuqiang said, for example, Kingdee, as a supplier of the quality inspection system that has been put into use now, is difficult to understand the individual process of the industry. Obviously, Tonggang is not as familiar with the design framework of K/3 as Kingdee. Therefore, Tonggang developed the design ideas and requirements, and Kingdee developers redeveloped the K/3 system and realized the information integration.

At present, Tonggang Group has 13 weighing station. The function of the weighing station is to transfer and weigh materials inside and outside the factory. The scales used include various track scales, truck scales, nuclear scales, hook scales and bench scales. According to the definition of Tonggang, as long as the basic logistics part includes functions such as purchasing, warehousing and material accounting, it can manage family property. But taking purchasing as an example, how many batches, how much weight and what kind of materials enter the factory actually start from weighing. Therefore, Tonggang defines the function of weighing, a distinctive feature of the metallurgical industry, as expanding logistics. In this way, the logistics situation within the group can be tracked throughout.

At present, the eight extended logistics systems jointly developed by Tonggang and Kingdee have been fully put into use, including power distribution, procurement plan and procurement contract, while the quality management system, weighing and measuring system, bill delivery system and statistical analysis system have entered trial operation or are being finally implemented.

Advantage cooperative development

Wang Shuqiang believes that the business complexity of Tonggang ranks in the forefront of Kingdee's user base. So far, the actual operating results of Tonghua Iron and Steel Co., Ltd. are relatively smooth.

For example, if Tonghua Iron and Steel Group wants to start a second venture and its steel output should exceed 4 million tons, it is necessary to establish a new production line. At the same time, we should also consider the issue of informatization. In February 65438, Tonggang and Kingdee conducted a test cluster scheme to solve the problem of a large number of concurrent visits after the establishment of the new plant.

Wang Shuqiang believes that the cooperation with Kingdee is basically smooth. Tonggang has not only received the support of Kingdee Shenzhen core engineers, but also received strong support from Jilin Branch in the development of industrial applications. In addition, Kingdee's agent Kelon Company in Tonghua also provides on-site support for a long time.

The person in charge of Kingdee also believes that the service and communication of software suppliers is a very important part of Tonghua Iron and Steel Company's large-scale informatization project. The key to the smooth application of Tonghua Iron and Steel Group is that suppliers and service providers have timely feedback on customers' needs and the problems can be solved in time.

For example, Wang Shuqiang said that software companies may not know the business intelligence of Tonghua Iron and Steel Group. Wang Shuqiang, a metallurgical major, said that the project team of Tonghua Group is very clear about what data the leaders of Tonghua Group care about and what KPI (key indicators) they need. The Tonggang project team can define and then ask Kingdee to develop customized business intelligence. At present, both Tonggang and Kingdee are interested in extending this K/3 universal product and metallurgical industry application solution to the whole industry, and the accumulated experience of net aviation can be better utilized at that time.

The process of informatization is like marriage, and the products are like the conditions of both parties at present, but the more critical factor that determines the success or failure of marriage is the development direction of both parties. The informatization of Tonghua Iron and Steel Group is not the informatization of Tonghua Iron and Steel Group in June 2000, and Kingdee is not the Kingdee in 2000. The coordination of the development pace between the two sides is the expectation of Kingdee and Tonggang, information and pragmatic users.