Can the Alipay clerk see the owner's chat record?

Generally speaking, Alipay clerk has no way to directly check the owner's chat record. The security of chat records between shopkeepers and customers has very strict protection measures, which are encrypted in Alipay system and can only be viewed under strict authorization. So the clerk can't directly check the owner's chat record.

However, the clerk can learn some information related to the owner through other channels, such as viewing the order information and transaction data of the owner from the management interface of Alipay merchant client. At the same time, when the owner communicates with customers, the clerk may need to cooperate with the owner to handle or track the order status. At this point, the clerk can view the relevant order information, but it is still limited to a certain scope of authorization.

It should be noted that in any case, Alipay attaches great importance to the privacy protection of users and will strictly abide by relevant laws, regulations and privacy agreements. If any data leakage is found, it will be dealt with seriously.