The office is opposite the clerk and the liaison. His duty must be to keep up with the leadership's work ideas, obey the leadership and serve the work. To some extent, passivity and service are its essence. It is characterized by busy business. There is no law, it is its law. To achieve the organic unity of order and randomness, initiative and passivity. Everything should focus on the overall situation, start with small things, grasp the order inadvertently, grasp the initiative passively, and create a new situation in general, so that small things are not done, big things are not chaotic, chaos is not blind, and difficulties are not afraid.
Second, keep two States.
One is to stay awake. Office work is always complicated, and my eyes are too busy to turn off the lights. You can't do a good job without overwork. But just diligence and hard work are not enough. Be sure to take time out of the busy schedule, jump out of the routine circle, calm down, stand at the height of the overall situation, stand from the perspective of leadership, and want to lead what you think, what you should think, and what you don't want to lead. Keep calm in every major event and keep a clear head at all times. For example, when making decisions, leaders should clearly and orderly grasp the "three key points": First, they should grasp the "focus point", that is, they should grasp the key points of work and prioritize. Second, we must grasp the "obstruction point", that is, grasp the links and problems that are difficult to implement in the actual work process. We must have the spirit of "stirring up a hornet's nest", dare to take the lead, dare to investigate and dare to do it. Those who dare to grasp things that are not implemented, and those who pursue them, will grasp them to the end in order to implement them. Third, we should grasp the "blank spots", that is, grasp the work spots that leaders do not emphasize or require, but are indispensable and can not be ignored, so as to promote the smooth, smooth and comprehensive implementation of all work.
The second is to maintain a state of fear. Walking on thin ice, like approaching an abyss, always work carefully and trembling. There is no trivial matter in office work, and there is no room for any falsehood in every job. If there are any omissions, there may be deviations and mistakes, which will adversely affect the work of the whole unit. Therefore, office staff should earnestly establish the consciousness of "responsibility is more important than Mount Tai", be conscientious, have a correct and decisive attitude, be strict with anyone, serve favorably, have high standards and high quality, and ensure foolproof.
Third, straighten out the three relationships.
The nature of the office determines that we must have a good proper limit. This is not only the requirement of responsibility, but also an important parameter reflecting the quality and ability of our office staff.
First of all, we should straighten out the relationship between the auxiliary nature of work and the initiative of work requirements. It is necessary to participate in non-intervention, be in place and not offside, and respect and not blindly follow. Don't be a trumpet player, kiss-ass. Do things without delay, and do things without adding chaos.
Secondly, we should straighten out the relationship between the unity of leadership objectives and the differences of authority and tasks. Understand that the office is a comprehensive department of the unit, but it is not a power department. Although office workers often study problems with leaders and often convey their instructions, it does not mean that they can give orders and pretend to be leaders.
Thirdly, we should straighten out the relationship between government functionaries and leaders from the perspectives of equal political status and different division of labor. Therefore, it must be recognized that accepting, obeying and serving leaders is not only the responsibility of office staff, but also the basic requirement of internal operation of the organization.
Fourth, we must accept four tests.
First, I can tolerate injustice. The second is to be able to withstand loneliness. The third is to stand the temptation. The fourth is to keep secrets.
Be swayed by considerations of gain and loss means that the nature and tasks of office workers determine that you are at the forefront and in the focus of contradictions. Sometimes it is normal not to be understood or complained. Therefore, office workers must have good psychological quality and psychological endurance, and stand up to all kinds of grievances.
Can stand loneliness. Office workers should keep a calm, balanced and plain mind, be diligent, work hard, ask for nothing, give nothing, endure the hardships of life and work, and be willing to be "a grass that is not for fame and fortune, a bee that is willing to contribute, and a conscientious screw".
Resist the temptation. Office workers often have to face all kinds of temptations, because they know the leader's decision in advance. This time is a test of morality, faith and character. Keep your mouth shut, but you can't say what you know. It is a necessary quality for an office worker.
Keep a secret. There are many confidential documents in the office, so we must have confidentiality discipline. As the saying goes, "the ignorant are fearless, the bold are reckless, and the reckless make trouble." To ensure the security of confidential information, office staff must have a clear sense of confidentiality and master the knowledge of confidential management. Only with a strong sense of secrecy can we have standardized secrecy behavior and better secrecy effect. If you lose your sense of confidentiality, you will give up your vigilance, neglect management and operate illegally, which will easily lead to hidden dangers of leaking secrets and eventually lead to uncontrollable consequences.
Fifth, have five qualities.
One is to enter the hall. Office staff should be literate, cultivated, idealistic, ambitious and capable. I can be the brain trust and right-hand man of the leader in my work. Steady and generous in speech and behavior; Be witty, cautious and tolerant. Learning is the foundation and cultivation is the key. Virtue and talent are fine products, without virtue and talent are defective products, and without virtue and talent are dangerous goods. The office is the window, and people's every move is in the attention of others. Personnel can be an example for others to learn. It is easy to become the focus of others' discussion, so we should grasp the measure and scale in words and actions.
The second is to enter the kitchen. Not afraid of being dirty, tired and complicated, to do a good job for leaders, organs, grass-roots units and the masses is to establish a sense of service.
Third, we should have the character of being neither humble nor supercilious. To be neither supercilious nor supercilious means to bow and scrape, not to flatter others, not only to be obedient to Nuo Nuo, but also to dare to talk to leaders and put forward their own views and opinions. Being incompetent means not being arrogant. Don't bully people who come to work. We should do our work patiently and establish the image of the people's public servants.
Fourth, we should have a resolute and vigorous style. Office workers must have a strong sense of time, convey the instructions and orders to the leaders immediately, submit the report for instructions to their subordinates to the leaders as soon as possible, and do things assigned by the leaders without waiting. Today's things must be completed today. You can't delay.
Fifth, pay attention to etiquette. Etiquette includes reasonable methods of dealing with people, procedural etiquette and courtesy of doing things. The performance in etiquette practice is a portrayal of a person's character and quality. Working in an office represents the collective quality of the whole unit. Many people's understanding of a department is often determined by the behavior of office staff. In addition, office workers should contact and communicate with people at multiple levels. The better manners and manners, the more harmonious they will get along with people, the better their personal image, and the success rate of doing things will be greatly enhanced, even with half the effort. On the other hand, if manners are not well done, it will be difficult to get along with people harmoniously, and the success rate of doing things will be very low, which will also have a great impact on the smooth development of the work.
Sixth, practice six kinds of kungfu. Namely, six basic job skills.
One is to come up with good ideas. Can think of ideas, can think of ideas, can think of good ideas. If an excellent office worker wants to lead what he thinks, he must be anxious about what he leads. Be a senior clerk, not a disorderly clerk. This requires that in peacetime, we should study hard, think hard, pay attention to studying key issues and solve difficult problems in our work, so that we can give more ideas and good ideas to leaders when necessary; Provide more strategies and provide good strategies.
The second is to play with pens. Strong writing ability. The comprehensive level of office copywriting is a comprehensive reflection of the ideological level, theoretical level, policy level and work level of the whole department, which plays an important role in implementing policies, making decisions and implementing work of the whole department. Accordingly, this puts forward very high requirements for the comprehensive ability of office staff. The most basic requirement is predictability and induction; Able to analyze and be good at synthesis; Be able to compare and distinguish; Can be abstract and good at generalization, so we must make great efforts to improve the comprehensive ability of words.
The third is to use your mouth. Reflect the problem, convey the instructions without distortion, organize and communicate smoothly, sit and write, stand and talk, and sing. Some people say, "It is art to make an expressive and aesthetic speech." . For the handling of some things, language expression pays attention to skills and the effect is quite different. In order to keep the leaders from getting into trouble, let the comrades listen to their opinions and let the masses understand the policy, accurate and appropriate language expression is needed. This is also a necessary factor to create a harmonious organ.
Fourth, you will turn your head. As a member of the office, you must be smart. Always pay attention to the situation around you. See the micro-knowledge, see the leopard in the tube. And have the ability to find the combination point when the requirements of superiors are inconsistent with their own reality; When leaders disagree, they can find similarities; When there are differences between departments, they can find communication points.
Fifth, it will make up for the collapse of the platform. It will make up for what leaders can't do, what leaders can't do, what leaders shouldn't do, and what leaders don't want to do, and integrate themselves into the leadership will and the whole cause with creative work.
Sixth, it will open up new paths. We should thoroughly understand the past tense, grasp the present tense, focus on the future tense, demand ourselves from the perspective of development, motivate ourselves with innovative ideas, keep pace with the times and blaze new trails. I can put forward new ideas in view of some new problems and situations in my work.
Seven, there must be seven kinds of consciousness.
First, there should be a sense that there is no trivial matter in the office.
Second, we should have an absolutely obedient working attitude.
Third, we should have the professionalism of loving our posts and dedication.
Fourth, we should have a resolute and vigorous style.
Fifth, we must have the ability to see and listen in all directions.
Sixth, we must have the goal of striving for the first class.
Seventh, we must have the ideological realm of establishing a leadership image.
Eight, overcome eight shortcomings.
The first is to overcome the lack of cooperation with other departments.
The second is to overcome the shortcomings of many opinions, few methods and few measures.
The third is to overcome the shortcomings of more concern and less tolerance.
The fourth is to overcome the shortcomings of taking more and giving less.
The fifth is to overcome the shortcomings of impetuousness and lack of action.
6. Overcome the shortcomings of asking for more instructions and giving fewer opinions.
Seventh, overcome the shortcomings of talking more and doing less.
Eight is to overcome the shortcomings of busy things and less study.
Therefore, to be an excellent office cadre, you must be an administrator in charge of internal affairs, an information officer who provides information and reports information to the public, a receptionist who faces petitions from the masses, visits from departments and leaders, and a staff officer who can give ideas and good ideas. Is a correspondent who reports the image of the unit and the team. Do a good job in writing and approving documents; We should do a good job in the intermediary role of contacting the inside and outside, communicating up and down, and coordinating the left and right; We should do a good job in the role of leaders, the masses and units; We should do a good job in the diplomatic role of external liaison.
In order to make the office work solid and fruitful, we must also strengthen learning, innovation, summary and improvement in our work. The spring breeze is elegant and can hold things, and the autumn water is not stained with dust. Since you are engaged in this job and love it, you must keep a quiet and indifferent attitude, bravely face the challenges of complicated work, live happily and work happily, and strive to create a new situation in office work.