1. Online registration of liquidation customers: enter the online self-service channel of China Life website, click on the policy inquiry, and register by email or China Life Crane Card number.
2. Login system: After registration, log in to China Life Online Customer Service System.
3. Add policy: After logging in to the system, you can query the information of purchased policies. If the policy information is incomplete, you can add related policies manually.
1. Telephone enquiry:
1. You can call 955 19 customer service at any time, and choose to inquire the policy information through self-service or manual service according to the voice prompt.
2. If self-service is selected, please enter the ID number, insurance contract number or application number for self-service inquiry.
3. If manual service is selected, the traffic representative will provide consultation, inquiry, complaint, loss reporting registration, loss reporting registration, customer return visit and other services after confirming his identity.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.