If there is something wrong with Apple's mobile phone equipment, you can go to a regular after-sales store or repair shop, or you can give priority to testing without charge. As long as the mobile phone is under warranty, Apple will help you repair it for free if it is not caused by human factors.
Related content:
When calling Apple officials, it should be noted that the time for customer service to answer is 5 to 10 minutes, but the 400 calls will be charged as soon as they are dialed, regardless of whether the other party answers.
The method for Apple devices to contact human customer service is as follows: First, open Apple official website, find the technical support entrance in the upper right corner of the page and click Enter, and find contact support in the upper right corner of the page. At this time, click contact us for help, and then you need to choose your corresponding products and scenarios.
After selecting the iPhone icon, enter the question type selection, click Chat, and enter the serial number, IMEI or MEID of the product. After filling in, the system will invite customer service to access your conversation.