The reasons why express information stops moving and the handling methods are as follows:
1. The courier company failed to enter information in time, resulting in missing information. Please call the courier company for details.
2. The express parcel is lost. For the handling method, please call the courier company for compensation and safeguard personal rights and interests.
Attached is the contact number of each courier company:
The courier did not receive it, but it showed the signed solution.
1. If the courier is left at the collection point, you should contact the courier to pick it up at the corresponding place.
2. If you enter the courier correctly in advance, contact the courier in time and ask him to deliver the courier in time.
3. If the courier is received incorrectly, contact the seller and the courier company in time to explain the situation, wait for the seller to communicate with the courier company, and then wait for the result. Of course, the buyer can also contact the courier directly, and the logistics information will generally have the courier's phone number.
4. If you wait for many days, the courier company and the seller have not contacted the buyer, and there is no buyer to handle it. Apply for a refund immediately. Because it takes about 7 days to receive the goods, the system will automatically confirm the receipt. Remember to apply for a refund in time at this time.