The Measures for the Administration of Charges in Hunan Province was first promulgated and implemented in 2004. After many revisions and improvements, it has become one of the important administrative regulations in Hunan Province. The Measures stipulate the charging subjects, charging standards, charging methods, charging information publicity, illegal acts and penalties. Among them, the measures clearly stipulate various charging subjects such as administrative organs, institutions, enterprises, social groups, individuals and other organizations, and classify and standardize them. Similarly, the measures clearly stipulate the competent departments, charging standards, handling procedures and charging methods of various charging items, and at the same time emphasize the importance of charging information publicity, requiring charging subjects to publicize relevant information in a timely manner in obvious positions such as enterprise websites and windows. In addition, the Measures also stipulate the specific contents of illegal charges and penalties, such as unauthorized charges, forced consumption, malicious false pricing, etc. These are considered illegal acts and will be subject to administrative punishment.
How to protect the legitimate rights and interests of consumers? A: The Measures for the Administration of Charges in Hunan Province clearly stipulates that the charging subjects should disclose the charging standards and charging information according to law, and it is strictly forbidden to force consumption, maliciously falsely report prices and other fraudulent acts. At the same time, the Measures also stipulate consumer complaint channels and rights protection channels to investigate and deal with illegal charging behaviors, effectively protecting consumers' legitimate rights and interests.
The charge management method in Hunan Province is one of the important measures to maintain market order and protect the legitimate rights and interests of consumers. The implementation of this method can not only standardize the charging behavior of various industries, reduce the burden on enterprises, but also provide more protection for consumers.
Legal basis:
"People's Republic of China (PRC) Property Management Regulations" Article 39 A property service enterprise may entrust the special service business within the property management area to a professional service enterprise, but may not entrust all the property management within the area to others.