What is the basic knowledge of the information system operation administrator?

Information system operation administrator belongs to the primary qualification examination of soft test. The basic knowledge of information system operation administrator in the soft exam is taken in the morning. The test topic is objective multiple-choice question, with a full score of 75. The exam will be scheduled at 9:00- 1 1:30.

The subjects of the morning exam for the operation and maintenance administrator of the primary information system in the soft exam are basic knowledge, with a full score of 75, and the questions are objective multiple-choice questions. According to the examination outline of information system operation administrator, the examination scope of basic knowledge subjects is as follows:

1, Fundamentals of Computer Science

Built-in representation, precision and overflow of binary, decimal and hexadecimal numbers, integers and real numbers

Built-in representations of characters and Chinese characters, and built-in representations of sounds and images.

parity check code

2. Basic knowledge of computer system

2. 1 Basic knowledge of computer hardware

2.2. 1 semiconductor, large-scale integrated circuit and its layered structure

2. 1.3 Types and characteristics of computers

Microcomputer, workstation, server, minicomputer, mainframe computer, supercomputer.

2. 1.4 CPU

Arithmetic unit, controller, common register

CPU performance

2. 1.5 main memory and tutor

storage system

Types and characteristics of main memory

The concept and function of cache

Types and characteristics of auxiliary equipment

The concept of virtual existence

2. 1.6 I/O interface and I/O equipment

Input-output interface concept

Types and characteristics of I/O devices

I/O control mode: interrupt control, DMA.

2. 1.7 power supply equipment, uninterrupted power supply

2.2 Basic knowledge of computer software

Basic knowledge of operating system

Types and functions of operating systems

The architecture of the operating system

Relationship between operating system and hardware platform

Basic concepts of processor management, storage management, equipment management, file management and job management.

Characteristics, installation, configuration and use of common operating systems

Chinese character processing

Graphical user interface and operation method thereof

2.2.2 Hierarchical structure of computer software

2.3 Basic knowledge of computer network

Function, classification, composition and topological structure of computer network

Basic network protocols and standards: OSI/RM, TCP/IP.

Basic knowledge of LAN

Public network equipment, communication equipment, connection method and connection medium thereof

Basic knowledge of network operating system, installation, configuration and use of common network operating systems.

The multi-layer structure of client/server structure and browser/server structure.

Internet basic knowledge

2.4 Basic knowledge of database

Basic concepts of database system

Main functions and characteristics of database management system

Database language (SQL)

Installation, configuration and use of public database management system

2.5 System indicators

Concepts of response time, throughput and job turnaround time

Concepts of reliability (utilization rate, MTBF, MTTR, availability, failure rate), maintainability, expansibility, portability and security.

2.6 Basic knowledge of computer application

Concepts of information management, data processing, aided design, automatic control, scientific calculation, artificial intelligence and remote communication services.

Basic knowledge of multimedia application

3. Basic knowledge of information and information systems

The concept and characteristics of information

The concept of system

Concepts and types of information systems

Processing forms of information system: centralized, decentralized, batch processing, real-time processing and web-based computing.

Public information system

Objectives and tasks of each stage of information system development

General knowledge of information system project management

Common sense of software quality

Intellectual property rights: the main points of copyright law, patent law and computer software protection regulations

Secrecy law, information system security protection regulations

e etiquette

Common sense of distance education, e-commerce and e-government

Common sense of enterprise information resource management

4. Basic knowledge of information system operation and management

Objectives and tasks of system operation management

Relevant personnel of system operation management and their responsibilities

System operation management rules and regulations

Documents related to system operation management and their main contents

Solutions to common system faults and common security problems

System backup and recovery method

Basic concepts of system maintenance

Contents and types of system maintenance work

Characteristics of system maintenance work

Maintainability of the system

Organization and management of system maintenance

Systematic review of basic concepts

5. Basic knowledge of information security

The basic concept of information security and the types of security risks.

Information security policy (protection, backup, redundancy)

Universal security protocol (SET, SSL)

Access control (password, access right), firewall, intrusion detection

Basic knowledge of encryption and decryption

Authentication (digital signature, identity authentication)

Prevention of computer virus and computer crime.

Protection of private information

Disaster prevention and environmental safety

Information security rules and regulations

6. Basic knowledge of standardization

Basic concepts of standardization and standardization organization

Basic concepts of international standards, standards, industry standards and enterprise standards

Basic knowledge of code standards, file format standards, security standards, software development specifications and document standards.

7. Basic knowledge of computer room and information system support system

Power supply system (UPS, multi-channel power supply, power distribution system, etc.). )

Air conditioning system (air quality, temperature and humidity in the machine room)

Ground wire system

Lightning protection system

Fire fighting, access control, monitoring and alarm system

8. Professional English

Correctly read and understand simple English commonly used in computer use

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The following free review materials are introduced: high-frequency knowledge points of information system management engineers

Format: PDF size: 909.76 KB. Learning plan for information system executives in the first half of 2023.

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