1 20xx, with the correct leadership of the company's leading group and the strong support of all departments and offices, the comprehensive management department closely focused on the company's work, constantly improved its work concept, highlighted its work focus, strived to enhance its initiative and creativity, gave full play to the functions of "consulting, organizing, coordinating and serving" of the comprehensive department, carefully coordinated the relationship between departments and overcome various problems. The main work report is as follows:
First, strengthen self-construction, standardize internal management, and promote the standardized and orderly operation of the comprehensive department.
The comprehensive department of the company first works hard on system construction, pays special attention to internal management and improves the level of internal management. The first is to standardize various management systems. Revise and improve the interim measures for vehicle management within the company, do a good job in the allocation and management of official vehicles, and report the fuel card fees monthly and quarterly; Improve the company's office code of conduct, do a good job in employee attendance management, summarize employees' leave forms, leave forms and attendance forms on a monthly basis, and report them to the financial department for payment; Standardize and implement the management process of the General Department, submit 7 requests for instructions related to the affairs of the General Department, and have implemented 3 (installing monitoring equipment, purchasing office tea, and signing hotel agreements); The second is to continuously strengthen the construction of its own team.
To do a good job in the comprehensive management department, we must have a high quality of political theory and the ability to analyze and solve problems. All the staff of the General Department earnestly studied the spirit of the 17th National Congress of the Communist Party of China and the Fifth Plenary Session of the 17th Central Committee through various channels, assiduously studied professional knowledge, and constantly improved their political and theoretical level, professional quality and working ability. The third is to establish a high sense of service. The staff of the general department, whether cadres or ordinary employees, can take care of the overall situation, obey the overall situation and serve the overall situation. They often work overtime and work hard, laying the foundation for the service of the whole company.
Second, strengthen investigation and study, be a good adviser to leaders, and provide information services for leaders' decision-making in time.
Focusing on the central work of the company, strengthen internal and external investigation and research, pay close attention to policy trends, capture information sensitively, strive to do things in a standardized and efficient manner, strive to be accurate and appropriate, and avoid omissions and mistakes. Strive to do a good job in daily management such as document processing, file management and file transfer, and sort out and report all kinds of data.
First, prepare and submit all kinds of application materials according to the requirements of superiors, including the company's quarterly work arrangement and summary, quarterly business performance self-evaluation report, quarterly business activity analysis report, 20XX annual work summary, 20XX annual work plan, etc.
The second is to complete the preparation of internal documents of the company, including the signing and improvement of materials for the first and second meetings of the second board of directors and the filing of meeting minutes, the drafting and filing of minutes of team meetings and regular work meetings of the company, the drafting and reporting of weekly work reports and monthly work summaries of departments, etc. The third is to do a good job in document processing and distribution.
Third, work around the center, strengthen service awareness and further improve service level.
The General Management Department is a comprehensive management organization under the leadership of the Head Office, and its daily work is complicated and trivial. In dealing with the daily work assigned by the leaders, all employees strive to exert their subjective initiative, strengthen their work consciousness and continuously improve their service level.
First, do a good job in the notification, study and preparation of meeting materials for activities related to discipline inspection and supervision between the party and the masses. According to the annual objectives and tasks, do a good job of daily discipline inspection and supervision issued by the group and the company; Under the guidance of the secretary, the company has done a good job in collecting and organizing relevant materials and activities for building a clean and honest party style; Assist the Party branch secretary of the company to make preparations for participating in various discipline inspection and supervision meetings held by the group, and draft the summary materials for the speeches at the meeting.
Under the unified arrangement of the Commission for Discipline Inspection of the Group, and under the guidance of the secretary, he has participated in organizing and carrying out activities such as "Integrity Education Month", "Integrity culture entering the office, site, station and post" and "being the escort of the company and the intimate person of employees". Through these activities, I emancipated my mind, improved my consciousness, increased my knowledge and saw my own shortcomings. From September, participate in and supervise the market research and bidding of the company's equipment and materials procurement; Organize the comprehensive department team to participate in the first staff sports meeting of the group and win the third prize in the men's and women's group; Do a good job in coordinating the special inspection of "small treasury" governance.
Second, do a good job in handling various specific affairs. On the basis of focusing on serving the company leaders, the specific transaction processing work was completed. Complete the annual inspection of business license, organization code certificate and change of legal representative; Completed the submission of the salary implementation report, the preparation and submission of the application materials for technical titles, the regularization of employees and the handling of benefits such as "three funds"; Do a good job in filing and managing the company's technical data, drawings and bidding documents; Seriously handle the formalities of becoming a full member and leaving the company and assist in transferring personnel files; Assist in receiving and welcoming visitors from various departments; Do a good job in daily work such as the adjustment of office space, the procurement and management of office supplies, and the subscription and distribution of newspapers and magazines.
Fourth, strengthen communication and coordination, pay attention to unity and cooperation, and create a good internal and external working environment.
The comprehensive department is the link between the preceding and the following, connecting the left and right, coordinating the inside and outside, and communicating with all directions. The work of the comprehensive department is no small matter, and it represents the image of the company everywhere. The company has always regarded strengthening comprehensive coordination as the key point to play the role of the comprehensive department, earnestly strengthened communication and coordination, and completed other tasks assigned by the leaders.
Assist the chairman to complete the preparation and data arrangement of the board of directors; Assist the finance department to improve the fund approval procedure documents, and strengthen the standardized management of entertainment projects, office supplies funds, travel expenses, hospitality, vehicle maintenance, etc. At the same time, cooperate with superior departments to complete various audits and provide relevant audit materials; Assist the sales department to complete the preparation and logistical support for the group purchase opening activities of the second batch of houses in the first phase.
In a word, we have made some achievements in the past work, but compared with the requirements of company leaders and brother departments, there are still some shortcomings. First of all, it shows the lack of service consciousness. The basic function of the general department is to "participate in government affairs and provide good services", and it is one of the important responsibilities of the general department to fully fulfill the logistics responsibility of the company.
The comprehensive department has not done enough in "thinking more than doing", and the overall concept, service awareness and service level need to be further strengthened. Secondly, the overall planning ability is not strong. The affairs of the general department are trivial and complicated, and the ability of overall deployment of personnel is not strong. The coordination of some work is not very comprehensive, which directly affects the improvement of the work efficiency of the whole comprehensive department, leading to the phenomenon of overstaffing. Some people are too busy to sleep and eat, while others are idle and lazy, which not only affects morale, but also reduces work efficiency.
Third, the working procedures are not standardized enough. The management process is not perfect and the internal management needs to be further strengthened. Fourth, the innovation ability is not strong. Consciously do not know enough about the role of the general office staff assistant, and lack initiative and enterprising spirit. Mainly do the daily and routine work and tasks assigned by the leaders, and lack initiative for the work that the leaders have not assigned, and the predictability and predictability need to be improved. We are determined to continue to guard against arrogance and rashness in our future work, carry forward the spirit of unity, pragmatism and pioneering spirit, do a solid job and do a good job in service, and strive to continuously push the work of the General Department to a new level.
In 20xx, our factory keeps an eye on the annual target. According to the established tasks, combined with their own reality, the broad masses of cadres and workers actively cooperated, further clarified the objectives, found the right direction, strengthened management, and carried out in-depth safety production month activities and quality publicity month activities throughout the year, successfully completing the annual objectives and tasks, laying a solid foundation for further development. This paper summarizes the specific situation of the work in 20xx, and summarizes the main methods of the work in 20xx:
First, the target is refined and decomposed, and the target responsibility is clear.
Goals set the direction for us and are the driving force for our work. Since the beginning of the year, our factory has broken down the goals and implemented them to teams, teams and individuals layer by layer, so that everyone is clear and closely focused on the goals, everyone has tasks on his head and everyone has pressure on his shoulders. Combined with the objectives and tasks, the corresponding systems and management assessment methods were introduced, and the management was strengthened to find out the shortcomings and corrections in the process of target operation in time, so that the target operation was on the track of virtuous circle development.
Second, the team is stable and the variety show is completed well.
In line with the tenet of "people-oriented, careful management, and ensuring the smooth completion of all work", our factory pays close attention to the stable management of personnel throughout the year. First, it improves the corresponding management systems and rules and regulations, starting from the aspects of personnel attendance, standardized operation, labor efficiency, detailed responsibilities, quantitative assessment, etc., so as to achieve the purpose of managing people with systems and restraining people with systems; Second, do a good job in all kinds of training, improve the quality of employees, in order to improve their overall concept, quality awareness and job operation skills, do a good job in training, absorbing and reserving personnel, and enhance the stability of employees. Third, create a good corporate culture atmosphere among the employees in the whole factory, publicize and instill the concept and spirit of corporate culture to employees, improve their sense of responsibility, mission and ownership, and make every effort to build a team of employees with excellent technology, excellent operation, courage to fight and dare to win.
Third, the quality management is perfect and the products are safe and reliable.
Quality is the ultimate guarantee for us to win the market. Therefore, within 20xx years, our factory will not relax in quality management, actively look for deficiencies, timely adjust according to market feedback, strengthen all-round control of the production process, strengthen the monitoring of all quality control points, clarify the quality responsibility of each link in the production and processing process, increase the study of quality standard system documents, enhance the awareness of quality standards, improve the seriousness of process operation, and guide people's operation with assessment standards. The fourth is to improve on-site management and standardize operation behavior. First, strengthen the management of grass-roots managers to prevent the management of grass-roots managers from being simple and rude.
The second is to give full play to the exemplary leading role of grassroots team members and ensure that employees take the lead in setting an example. The third is to rationally allocate personnel, give full play to their expertise, and promote normal and orderly on-site management. Fourth, strengthen on-site supervision, standardize and strengthen on-site management from the details of employees' clothing, enhance the consciousness and sense of responsibility of employees' on-site management, and improve the level of on-site management. Fifth, strengthen on-site maintenance and assessment, designate a special person to be responsible for the cleaning and maintenance of the production site, and improve and rectify the nonconformities in the production process.
Fourth, equipment management innovation, safe production and stability.
First, strengthen the supervision and inspection of equipment foundation, especially pay special attention to the management and over-consumption control of cost resources such as water, electricity, steam, etc., so as to save prizes and exceed penalties, so that the saving departments can be reflected in wages, and work together to form a joint force. Second, on the basis of equipment safety management, strengthen the safety training of employees, effectively maintain and maintain equipment, and earnestly carry out equipment safety, on-site self-inspection, mutual inspection and supervision to promote the effective implementation of daily inspection and supervision. Third, rely on scientific and technological innovation to promote the overall work, and promote the gradual rise of the overall work with effective scientific and technological innovation.
Five, realize the potential and efficiency, and create the best benefits.
Since the beginning of the year, on the one hand, our factory has persistently carried out scientific and technological innovation activities with full participation and thoughtful writing, actively encouraged and supported the individual inventions of workshop teams and groups, and created benefits for the factory; On the other hand, the efficient conversion of products is realized, the consumption of machinery and materials is reasonably controlled, the recycling of waste materials is strengthened, the loss of products is prevented, and the defective rate is controlled. At the same time, with target management as the driving force, find out the potential benefit points of each link of raw material production and processing, take standardized management as the starting point, establish cost consciousness, strengthen the control of qualified rate and finished product rate, and realize the best benefit.
Although we have made some achievements in the work of 20xx, there are still some gaps in the actual work, such as the shortage of personnel management, the loss of grassroots technicians, and the quality of employees, especially the quality and safety, which needs to be strengthened and improved. To this end, in the future work, our factory will try to sum up the previous work deficiencies, recognize the gaps, overcome difficulties, strengthen its own quality cultivation, integrate external resources, and work together with Qi Xin to increase the motivation and form a joint force to promote our work to achieve new breakthroughs in the new year.
General work summary personal summary 3 20xx years, under the leadership of xx company, with the support and help of my colleagues, I performed my duties well and basically completed my tasks.
First, strengthen study and strive to improve their own quality.
Over the past year, through continuous efforts, my political quality, professional level and working ability have been improved to a certain extent. During this period, I consciously abide by the rules and regulations of the park, pay attention to the improvement of my moral cultivation, treat people kindly, and strive to establish a good employee image. Love the collective, regard the company as a second home, pay attention to maintaining the company's image, and publicize the company's good image to parents and classmates. There has been a great improvement in thinking.
Second, work hard and finish the task on time.
At work, I can assign daily tasks in a planned way according to my needs, be positive, strive to give full play to my talents, devote myself wholeheartedly to my work, unite my colleagues, learn to innovate, and do it in a targeted and planned way. My comprehensive quality has been improved in an all-round way, and I really learned a lot at work.
Third, in the new year, I also have a new work plan.
Since 20xx, I have gradually grown and matured in my study and work, but I know that I still have many shortcomings, such as lack of work ability and innovative consciousness, and my political theory level needs to be improved. In the future, I will try my best to do the following, and I hope my leaders and colleagues will supervise and guide me:
1, consciously strengthen learning, learn from theory, learn from professional knowledge, learn from colleagues around you, and gradually improve your theoretical level and professional ability.
2. Overcome the impatience when you are young, be down-to-earth, improve your work initiative, and be not afraid of many things or small things, and improve yourself in bit by bit practice.
3. Constantly improve your political literacy, strengthen your study at work, have a sense of growth in your study, and strive to become an excellent employee.
In the future work, first, read more relevant books that are helpful to work, improve work ability and do your job well. Practice and write more, learn and ask more questions, broaden your horizons and broaden your thinking. Second, do a good job in your own work and daily affairs, and be diligent in your work. As always, I work hard, work hard, be pragmatic and efficient, constantly motivate myself, spur myself, be strict with myself at all times, consciously safeguard the company image, and strive to do my job efficiently, successfully and properly. Third, we should keep a diary, summarize it in time, find out the gaps and deficiencies, and make timely improvements.
20 _ _, with the care, guidance and help of the leaders of Bank of Communications and the relevant departments at higher levels, I have always adhered to the overall development of the Bank, with Scientific Outlook on Development as the guidance, serving the masses as the work center, establishing a good image of the Bank as the working means, loving my job and deepening, improving the efficiency of counter work, fully fulfilling the established work objectives of the annual department, and being fully affirmed by leaders and colleagues. The counter-measures in the past 20__ years are summarized as follows:
First, love their jobs and create first-class services.
At work, I always ask myself to be gentle, civilized, enthusiastic, careful and meticulous when dealing with customers, like a breeze. Since I engaged in counter authorization, my work center for myself is: "All for customers, all for customers, all for customers." Treat everyone with a good working attitude, be kind, considerate and warm. Be responsible at work, be responsible for everything and every job to the end, and do any work well. Professional, diligent, dedicated and dedicated, and do your job wholeheartedly. I know it's tiring and tedious to deal with customers directly, but I like to see customers come with hope and leave with satisfaction. At work, I adhere to the principle of service first and treat every customer with a smile. My good service attitude has been well received by customers. We are eager to meet customers' needs, want to meet customers' ideas, provide customers with all kinds of high-quality services enthusiastically and attentively, and win high praise with its unique sincerity. Every time a customer says to me, "Thank you for being serious and responsible and solving my problem", I feel that all the efforts are so worthwhile, and all the hard work is swept away by the customer's affirmation. Because I found my own value-serving the people and insisting on doing a good job of "three-tone service" in my work. The so-called "three-tone service" means that customers "greet when they come", customers "answer when they ask" and customers "send them when they leave".
Second, love their jobs and strive for first-class.
(A) based on the post, striving for first-class results
Adhere to the post, down-to-earth work, love and respect their jobs, take doing their jobs well as the only way to realize social values, and let ideals and beliefs shine in their posts. In my daily work, I actively improve my ability to perform my duties, take love and dedication as a matter of course, and do my duty. Know yourself correctly at work, treat others sincerely, take work seriously and treat management fairly. Strictly abide by the counter service requirements, standardize etiquette, be warm and thoughtful, standardize operation, and implement the "three ones" service: a glass of water, a smile and a greeting. The working day is clear, and the day is over. "No, only better", service should be not only conscious, but also technical. We will continue to provide good service with a calm heart and bring the service concept of "building a service bank image" to customers. Win customers' satisfaction with sincere service, sincere smile and rigorous working attitude.
(2) Broaden the source of tourists and strive for first-class results.
With the continuous development of social economy, we can't relax in the face of new situation and fierce competitive environment. We should capture all kinds of information from all levels and fields of society with a brand-new service attitude, and carry out various forms of customer marketing programs with keen observation. Effectively promote the marketing of new customers; On the other hand, improve the level of customer service and constantly improve the loyalty of old customers. We can take the management of our lobby as the first key to improve the quality of customer service, give full play to the key role of customers in guiding diversion and identifying high-end customers, so that VIP customers can feel our service attitude when they arrive, thus driving more customers to handle various businesses and improving our turnover.
(3) Be a good helper and strive for first-class results.
In the usual work, in addition to doing some duties due to my post, I also actively assist the accounting supervisor, deputy supervisor and the president of the bank and spare no effort to complete the tasks assigned by the superior leaders. In the work of the weekly meeting, the key contents of the meeting should be carefully done.
Third, love and work hard and constantly improve yourself.
(1) Strengthen study and improve professional knowledge.
There is no end to learning. Only by continuous learning and continuous improvement can we not be eliminated in the ever-changing era and really do our part to do a good job in insurance claims. To this end, at work, I always put learning in an important position, using my spare time not only to learn the relevant knowledge of counter authorization, but also to seriously study the rules and regulations of Bank of Communications; Actively participate in various training courses and activities organized by the bank and learn from outstanding staff around you. There are three combinations of learning methods: concentrated learning and individual self-study, learning theory and in-depth investigation, and special education and visiting study. Not only that, I also actively participate in various activities organized by banks.
20xx is destined to be an extraordinary year, and the company's export volume has exceeded10 million USD. Our own brand store has also officially put into the market and put into business. 20xx is also the year of the company's second five-year plan. Just like sailing against the current, struggling to stand on a new level, or drifting with the current and drowning in the vast sea of business. Colleagues all gave satisfactory answers.
During my year in charge of the factory, there were some gains and many regrets. Looking back on the work of the factory in the past year, there are some areas worthy of recognition and more areas that need to be improved.
First of all, in terms of management, we put forward higher requirements for employees, and we also used some methods to motivate employees and improve the enthusiasm of workers. For example, if the specified output is completed, you can get off work early without overtime, which once made the work enthusiasm of the factory unprecedentedly high and the labor discipline greatly improved. Announce wages in advance to make everyone's labor results more transparent. We will push forward the wage reform in all departments, strive to achieve real wage piecework, get more for more work, reward diligence and punish laziness. By making Japanese orders and Okedi orders, the working environment and site management have been greatly improved under the requirements and guidance of guests, and these progress is worthy of recognition.
In this year's fierce market competition, due to the frequent turnover of personnel, there is a serious shortage of labor, especially skilled sewing workers. In this predicament, the total output and sales of the factory have increased. In the whole year, 266,030 pieces were shipped, 28,424 pieces more than 20xx, and the annual sales were 46,365,438 yuan +0.620 yuan, 265,029 yuan more than 20xx, with an average unit price of 65,438.
Although our output and sales have increased in figures, our profits have not. Due to the rising prices of raw materials and transportation, especially the rising wages of workers, the annual salary of 20xx is more than 3.3 million, which is 20% higher than that of 20xx's 2.8 million. In addition, we were negligent in management, so we didn't complete the task of turning losses into profits, and the factory is still at a loss.
In this year's operation and management, we have many problems. Regarding the management of employees, we are worried about the loss of employees. In fact, we have lost many employees. Although there are many reasons, it is also related to our management style. Lack of direct communication with employees. Some good ideas and concepts were not communicated to employees in time, and some publicity and training became a mere formality, which did not achieve the expected results. Some problems in the production process have not attracted enough attention, resulting in no qualitative changes in output and quality. The new prenatal consultation has been done several times without follow-up, which leads to the inconsistency in technology and requirements of team leader, group inspection and quality inspection, and there is a problem of buck passing. Poor communication and coordination skills with company sales staff, lack of team spirit.
There are also some problems in cooperation with outsourcing factories. We outsourced the production of 20xx to nearly 6.5438 million yuan, and earned 700,000 yuan this year, which is related to the market environment this year, but closely related to our coordination and order operation.
The second phase of the project was not completed in time, which disrupted the company's overall plan. The main reason is that I didn't pay enough attention to my understanding, paid close attention to my operation, and didn't realize the problems that would occur during the operation, which led to the failure to approve the drawings in time and delayed the construction time.
In view of the past problems, we should have the courage to face them directly and try to solve them, so as to provide good parameters for future work and make it better. At the same time, I also thank the company and every employee for their support and help to the factory. I hope you will continue to support us.
General Work Summary Personal Summary Chapter VI Carrying my luggage, I embarked on the road of work. Although I know some people, I am not in a city or a place. When I first started looking for a job, I encountered many problems. Because of my ability, I was rejected by many factories. Because I'm new here, the factory needs experienced people. I just came here and understood all these things. As long as I tried one by one, I finally found our factory and got a job opportunity.
I have been to the post because I am a newcomer and have no skills. Now working on the assembly line is simple and easy. I do my job well after I finish my colleagues at my post every day. The work on the assembly line is very busy, although it is easy, but my tuba is a little busy, but it is easy to do. I insist on doing my own work every day and finish it well. My skilled working ability has been valued by the leaders. The spirit of hard work has also been praised. I was later assigned to the work of drawing dies, which is a technical job and requires physical strength. So, everyone in this position is male. Every day, everyone pours the rubber compound on the mold to make the mold and puts it in the box. At first, I couldn't keep up with the progress of my work, but I wasn't blamed. Instead, let me adapt to my present position for a while, and then do my own thing well. Two months later, I experienced it again. I have to stay up late every day. I need to finish every job every day, control the details of important work and take care of my own work.
We supply raw materials for the assembly line, so our production determines the final quantity. In order to meet the job requirements, everyone in the post often works overtime to do his job well. Although tired, our factory still takes care of us. In the evening, midnight snack is also provided, which makes us have the strength to continue our work. Every day, I get to know our factory from the beginning and work in the factory for one year. I regard the factory as my own.
Our daily tasks are quantitative. As long as you finish the task of the day, you can go straight home. I used to be very busy to go home, but now I can come down early, because my work proficiency and speed have been greatly improved, my work efficiency is great, my work is relaxed, and I have some work skills. I am not a new person in the factory who needs to be taken care of, and I also have general arrangements for my future work. Is to continue to work hard, accompany our factory to advance together, work hard together, always remember your job responsibilities, be the most down-to-earth self, be the last persistent person, and will not give up easily.
General Work Summary Personal Summary 7 Time flies. In a blink of an eye, 20xx years have passed quickly. I have been in xx Company for nearly X months. In the past x months, with the support and help of my leaders and colleagues, I did my duty and successfully completed various tasks with what I learned in my post. As an experimental technician, we should further study from thought to action and from theory to practice to improve our work level. Now I will summarize and report my work this year as follows:
I. Work Content and Experience
My job is mainly to detect some physical and chemical indexes of xx finished products, and notify the leaders in time if they are found unqualified, so as to find out the crux of the unqualified problem. Responsible for the writing, data entry and analysis of finished product inspection report when it meets the standards. Secondly, be responsible for the maintenance and calibration of the instruments used in the experiment.
During the X-month investigation, I learned a lot that I didn't have in books before. As a fresh graduate, I found that there are still many things I need to learn and discover. For example, at the beginning, the instruments were not calibrated. In school, teachers calibrated ready-made things themselves, but because of social discovery, there would be no ready-made things to use. Now after the baptism of work, it is easy to calibrate the instrument.
When judging whether the physical and chemical indexes of finished products meet the standards, we should first be familiar with the standards. At the beginning, we always need to look through the standard documents to know whether the finished products meet the standards. After working for x weeks, we finally don't have to go through the standard documents all the time. I think this is also a great progress for me!
At the end of X, the workshop was put into production in xx. I couldn't use xx instrument at that time, but I learned to use it with the help of my leader. Even if the experimental data is not satisfactory, I can at least operate the instrument and know the experimental principle. The next work is to find out the reasons for the data differences.
Generally speaking, there have been gains and losses in these X months. What I gained was that I learned a lot of knowledge, but what I lost was that I spent less time with my family. In the future work, I will work harder to do my own job and serve the company better.
Second, the next year's work plan
1.20xx The first thing to do is to determine the determination method of xx. Experimental data is a reflection of the process, even if it is not the most important.
2. In addition, we should learn the integrity management system to lay a good foundation for the compilation of the integrity management system documents.
3. Finished product inspection data analysis and finished product problem summary table will be reported to the leader in time.
I am full of confidence in the next year, and I believe I will learn more helpful knowledge.