Check the network connection. First, you need to check whether your network connection is normal. If the network connection is unstable or disconnected, you may not be able to pay attention to the anchor.
Clear cache and Cookie. Clearing the cache and Cookie in the browser can clear some wrong information in the web page, thus solving the problem of not paying attention to the anchor.
Replace the browser. If you are using a browser and can't pay attention to the anchor, you can try to switch to another browser.
Note that the anchoring operation steps are as follows:
1) Open the Betta website and log in the account.
2) Enter the live broadcast room page of the anchor.
3) On the live broadcast page, find the "Follow" button and click Follow Anchor.
Please click to enter a picture description.
If the above methods can't solve the problem, you can try to contact Betta customer service for help.
In short, if you can't pay attention to the anchor when using Betta, you can try to check the network connection, clear the cache and Cookie, change the browser, or contact Betta customer service.