Online processing:
1, dial 10086 to switch to manual service and complete telephone service processing.
2. Handle business in the online mobile business hall, open the mobile phone official website in the browser, log in with the mobile phone number, and verify whether you have forgotten the login password by SMS. Select the business to be handled, then select the corresponding business to be handled, and check the package that needs to be changed. Choose to change the package this month, which will take effect next month and take effect after the information is confirmed.
Physical store:
You can go to the mobile business hall and the mobile business hall to help you, and cancel the mobile phone business and other services. If you can be familiar with the business process of the mobile business hall, you can save time in handling business, choose the line numbering machine that has been automatically picked up at home, and wait for someone who has previously numbered to handle business. The business front desk says the demand and then handles the business.
Extended data:
Pocket business hall is an electronic self-help channel for users to conduct mobile commerce. As long as mobile users enter the WAP business hall online, they can check phone bills, do business and find benefits 24 hours a day. The mobile terminal visiting 10086 official website can wait in the mobile WAP business hall.
Service content: new services refer to new products or services launched by the whole network, such as Fetion, SMS receipt, number protection, mobile phone newspaper, etc. For this kind of business, the introduction, application, customization, cancellation and status change of the business can be realized on the website.
Baidu Baike-China Mobile Online Business Hall