10086 customer service hotline provides users with professional services such as business consultation, business acceptance, complaints and suggestions on mobile communication 24 hours a day through manual, automatic voice, short message, fax and email.
20 14, 12, 10086, the manual service of the hotline of the mobile company will be carried out at night from 22:30 pm to 8:00 am the next day. During the night service, 10086 only provides emergency services such as shutdown and fault reporting, and other services can be provided through 65438.
Extended data
Voice system: 10086 The most commonly used function of China Mobile is 10086 automatic voice system, which provides customers with some services such as inquiry, handling and consultation, and hot business introduction.
Manual service: When you want to inquire about China Mobile's basic policies, business knowledge, new services, billing and other issues, reflect the improvement of mobile network communication and service quality, or make comments or suggestions on China Mobile's services and services, you can also dial 10086 and press 0 to transfer to the manual service desk. The service attitude of the human service staff is very kind.
References:
Baidu Encyclopedia-10086