HP notebook was bought last year. Two months later, it was taken to the gold medal repair center to change the hard disk. Recently, it often happens that HP interface can't enter the system after boot

HP notebook was bought last year. Two months later, it was taken to the gold medal repair center to change the hard disk. Recently, it often happens that HP interface can't enter the system after booting. Hello, thank you for choosing HP products.

According to your description, I suggest you refer to the following information:

Judging from your previous operations and failures, your problem is probably caused by static electricity.

It is suggested that when this fault occurs again, press and hold the power switch to forcibly shut down, remove the external power supply, battery and all external equipment, let it stand for half an hour to discharge static electricity, and connect the adapter to start the test after half an hour.

In addition, please ensure that the grounding wire of the power socket works normally; It is recommended that you disconnect the power supply and take out the battery after normal use; If the battery is not often used alone, it is recommended to take it off and store it alone.

The purpose of the above operation is to reduce the influence of static electricity.

I hope the above reply can help you.

If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further. More product information is available in www.hp.com.cn/800..