China Telecom's customer service hotline 10000 provides you with all-day quality and caring service through manual and automatic voice. You can use China Telecom to dial 10000 or1(for foreign business, dial area code+10000 or 1000 1) to access the China Telecom Customer Service Center, which will respond to your communication needs quickly. 10000, an audible smile.
Telecom is a comprehensive service window to realize the service concept of "one-stop access and one-stop purchase" for customer service. Adopt the national unified special service access code 10000, integrate the original special service numbers, take the telephone network as the main information exchange channel, provide users with services such as consultation, inquiry, acceptance and complaint of various telecom services, and establish a rapid customer response center for basic telecom services and various telecom value-added services based on the customer service platform.
Brief introduction of China Telecom
China Telecom Group Co., Ltd., managed by the central government, is an authorized investment institution in the State Council and a pilot project of state holding company. The registered capital is 654.38+58 million yuan.
Mainly engaged in domestic and international fixed telecommunications network facilities, including local wireless loops; Voice, data, image and multimedia communication and information service based on telecommunication network; Carry out external settlement of international telecommunication business and open up overseas communication market; Operating system integration, technology development, technical services, information consultation, advertising, publishing, equipment production and sales, import and export, design and construction related to communication and information services; And operate other businesses approved or allowed by the state according to the needs of market development.