First, the signing of e-ticket system.
1. How to activate the electronic commercial bill function?
Corporate customers (authorized version and unauthorized version) who have registered online banking in our bank can register the e-ticket function, and you can register online and offline.
Online application:
Offline application: Sign a paper service agreement for electronic commercial bill business of Shenzhen Rural Commercial Bank at any branch of the bank, and apply for opening the branch.
2. What is the name of the signing agency and the signing line number of your electronic ticket?
For customers of Shenzhen Rural Commercial Bank (including Shenzhen and Guangxi branches), the signing name of the electronic ticket system is "Shenzhen Rural Commercial Bank Co., Ltd." with the line number of "4025840099 1".
3. How can I check my ticket signing information?
Tips: If the name of the contracted account is inconsistent with the online banking user name, you need to apply for changing the name of the contracted account at the account opening branch.
the second part
Second, the ticket and acceptance
1. The ticket information is incorrect, and the bill status shows "Ticket Registered". Can it be modified?
You can't. However, you can re-register and issue tickets after withdrawal, and you can issue tickets in the e-ticket system->; The refund module can refund the ticket. In order to reduce errors, it is recommended that you confirm the relevant registration information when registering your ticket before submitting it.
2. Can you specify the release date? After the ticket is issued, can the validity period of the e-ticket be modified?
The date of issuance cannot be modified by default. The validity period of e-ticket can be modified at the time of ticket registration, but the duration of e-ticket cannot exceed 1 year. If you have completed the ticket registration, the ticket information will not be modified.
I haven't received the bill since the other party issued the ticket. What is the reason?
After the electronic bill is issued and accepted, the bill status is "presented for acceptance and signed for", but the other party has not finished the delivery of the bill, so the other party must operate "presented for receipt". When the bill status is "Submitted Bill Receipt to be Signed", you can log in to the system for signing.
The other party gave me an invoice, and the other party has successfully initiated a reminder, but I still haven't received the bill. What should I do?
It is suggested that you confirm with the other party whether the bill status is "Prompted for Bill Receipt to be Signed", or log in to official website of Shanghai Bill Exchange to check the status of electronic bills. If the bill is in the status of "prompt for receipt", but you still haven't received the electronic bill, it is suggested that you and the other party confirm whether the payee information is wrong.
5. After the bill is accepted, can the original bill be revoked, added or replaced?
When the payee has not received the bill, that is, when the bill status is "Prompt for Bill Receipt to be Signed", you can log in to the enterprise online banking to cancel the prompt for bill receipt and withdraw the bill, and the electronic bill will become invalid. If you need to reissue a ticket and apply for a bank acceptance bill, you need to contact your account manager.
the third part
3. Endorsement, transfer or discount
1. Endorsement transfer prompt operation failed. How to inquire about transaction records and reasons?
You can log in to the enterprise online banking electronic ticket system to inquire about the operation transaction and the failure reason. The query path is: electronic commercial bill >; Bill query > bill operation details.
2. I transfer a ticket endorsement to others in the e-ticket system. How can endorsement transfer be considered successful?
You can log in to online banking and check the bill status in the electronic bill system. If the bill status changes from "Endorsement to be Signed" to "Holder" and the name of the endorsee is displayed, the endorsement transfer is successful.
I want to discount and pledge in your bank. Which bills meet your requirements?
Only unexpired bills can be discounted and pledged, and bills cannot be recorded as "non-negotiable". In addition, you can contact the account manager to inform the acceptor and amount of the bill, and the account manager will answer whether the bill can be discounted or pledged in our bank according to the bill information provided by you.
4. When is the trading time of your online discount (electronic coupon)?
At present, the online discount (electronic ticket sticker) supported by our bank is 8: 00- 19: 30 every day (including holidays), and other times can only be queried or entered.
5. Can your online discount (electronic coupon) be released in real time on the same day?
Our online discount (electronic coupon) is automatically approved by the system. After you start the application on the same day, the system will automatically approve it. After approval, you must submit the loan on the same day and the funds will be received immediately.
part four
Four. Maturity date of bill
1. Can the bill be presented for payment before maturity?
You can prompt the acceptor to pay before the bill expires. At this point, the acceptor can pay immediately, or refuse to pay or pay again when it is due. If the acceptor refuses to pay or fails to answer, you can wait for the bill to expire and then prompt for payment again.
2. When the e-ticket expires, it will automatically become invalid?
If the status of the electronic ticket is "Ticket Registered", "Guaranteed to be Signed (the drawer is the guarantor)" and "Accepted to be Signed", the maturity date of the bill will automatically become invalid;
If the status of the electronic bill is "accepted and signed", "guaranteed to be signed (the guarantor is the acceptor)" and "Prompted to receive the bill for signature", the bill will be automatically invalidated on the 10 day after it expires (the 10 day needs to be a working day, otherwise it will be postponed automatically).
3. What should I do if the electricity ticket expires and I can't receive the money?
If the bill is overdue, you must operate "Prompt for Payment". After successful initiation, the bill status will change to "Prompt for Payment to be Signed", and the acceptor will sign for payment after receiving the prompt, and the bill status will change to "Prompt for Payment to be Signed". If you don't receive the ticket, you can contact the acceptor for details.
4. What if the acceptor refuses to pay after the commercial bill expires?
You can start the prompt payment again, or start the recourse application for refusing payment to the acceptor or any prior party. However, if you have a reverse endorsement, you cannot initiate recourse application for all parties involved in the reverse endorsement chain.
5. What is the follow-up process after the notice of refusal to pay is initiated?
After you start the dishonor notice, the bill status will be changed to "Dishonor pending settlement". After receiving the notice of recourse, the person subject to recourse issues an application for repayment by recourse agreement, and the status of the bill is changed to "refusing to pursue repayment, agreeing to pay repayment to be signed". If the recourse has remitted the funds to your designated account, you can sign for the settlement application. (Hint: Non-protest recourse procedure is similar)