Hengshui 96 1890 mass service hotline was officially opened on 20 14 1, which was incorporated into the management of the mayor's public telephone office, in parallel with the mayor's public telephone 12345 (collectively referred to as the mass service hotline of Hengshui Municipal People's Government) opened on 1996.
Hengshui City Mass Service Hotline Team * * * has 26 staff members, with 14 acceptance seats and 6 supervision seats, which can accept and handle the consultation, help, complaints, opinions and suggestions put forward by the people in this city 24 hours a day, and solve the difficulties encountered by the people in production and life in time.
Extended data
Working principle of 12345 hotline:
The mayor's public telephone work is guided by Theory of Three Represents Theory, with serving the people wholeheartedly as the fundamental purpose, caring for and serving the masses as the basic concept, insisting on doing practical things for the masses as the starting point and the end result, and taking the satisfaction of the masses as the standard to measure the work.
The mayor's public telephone work adheres to the principle of seeking truth from facts and acting according to the rules. All kinds of problems reflected by the masses, in line with the provisions of the policy, should be dealt with in a timely manner and resolved as soon as possible; Do not meet the policy requirements, to convince and explain the truth. Do everything with results, reply to calls and letters.
Hebei News Network-Mayor Public Telephone Office of Hengshui Municipal People's Government