1. Log in to Credit Suisse Education official website, find the related options such as "My Order" or "Personal Center", and enter the order management page.
2. On the order management page, find the order that needs a refund, and click the related options such as "Apply for a refund" or "Refund processing".
3. Fill in the refund application form and explain the reasons and requirements for refund.
4. After submitting the refund application, wait for the customer service staff of Ruixin Education to review and handle it. Customer service staff will contact within a certain period of time and refund as required.