In life and in the workplace, we will inevitably have contradictions. We are afraid of conflict, because conflict means unhappiness and harm. When encountering contradictions, most people endure them by fighting-quarreling or escaping. But we actually have a better way to solve it. If you are interested, you might as well read this book with me.
First of all, let's talk about the method of conflict resolution: the concept of negotiation.
At this time, please consider, which is persuasion and which is negotiation?
Obviously, case one is persuasion and case two is negotiation. Why?
It's all talk. Xiao Wang is asking his boss for resources because he has no bargaining power with him. Xiao Chen is negotiating and exchanging resources with her boss, because she and the company need each other and even cherish each other.
If you have no weight, but you want to make a request, this request requires the other party to pay more performance, that is, to convince.
Here, as a friendly reminder of professional HR, many people often mention their working years when asking their bosses for a raise. Many people will say to the boss as soon as they come up, I am an old employee, how long have I been working, Barabara and so on.
Then there is the most deadly sentence. No credit, no hard work. After this sentence is finished, there is no hope of raising wages. The boss thinks you know you have no credit. Why do you want to raise your salary without credit? Hr may be informed that employees with long service years and no room for improvement can handle it.
So when asking for a raise, everyone should consider what you can offer to the company and talk on this basis. Because this kind of interaction is based on meeting the interests and needs of both sides, this is negotiation.
Persuasion and negotiation are very confusing. In communication, we often understand negotiation as persuasion, which gives the other party too much; Or misunderstand persuasion as negotiation, so as to repeatedly show strength when weakness is needed.
Just like an old employee of my company, who has worked in the company for a long time, he is an ordinary employee who follows the rules and does a good job, that's all.
However, she thinks that she works long hours and should get the corresponding salary with the employees who entered the company during the same period. The boss threatened her not to pay her the same salary.
In fact, the employees who entered the company with her at the same time all got a raise because of their strong technical ability and excellent ability. She didn't even realize it. Convince the boss through negotiation, the result can be imagined. She hasn't got a raise for three years, and her boss has a bad impression on her.
If she can realize her own shortcomings, will other methods be more effective?
If I were in this situation. I will communicate with my boss like this, "* Hello, manager. I have been in the company for many years, and I haven't got a raise in recent years. I believe there is definitely room for improvement in my work. I hope the company can point out to me that I will definitely improve in the future. "
The boss doesn't raise wages and dismiss employees, which shows that this employee is likely to be a chicken rib. It is a pity to use it tasteless and discard it. But in any case, this position still needs this employee. Then this is the weight of your negotiation. On this basis, you can make changes according to the boss's needs and get a raise. Even if you haven't changed, at least your attitude is sincere, the boss's impression of you will increase, and you can get a little raise by adjusting your salary, right?
Therefore, it is very important to look at the cards in your hand before deciding whether to stick to your point of view or show weakness. Before the negotiation, you might as well make a list, write down the weight of yourself and the other party, and compare it clearly. Right?