Looking back on 20XX, there are too many wonderful memories. Through this year's study, I deeply feel my progress in sales skills, but there are still many problems and deficiencies in dealing with problems and working methods. But I believe that with the help and encouragement of the leaders, I will have a better tomorrow.
I. Summary and Analysis of Sales Work
In the position of sales consultant, first of all, I want to thank one person, that is, the manager of our sales department. I am very grateful to him for his help in my work. Although I have worked in the sales department for some time, I am very lacking in sales experience and work confidence, so my work can be said to be difficult to start. During the period of 2065438+2008, with the help of the manager, negotiate with customers and analyze their situation. I always think of him when I encounter problems in the sales process, so I thank my boss for his constant cultivation and encouragement.
Second, the adjustment of professional mentality.
A salesman's day should start at the first sight in the morning. Every morning, I will wake up from the cheerful and radical alarm, and then greet the day's work with a full of energy and happiness. If I am not as experienced as others, then I am more patient than others; If I don't have as many lists as others, then I am better than others.
Development of key customers. I think attacking customers is the same as setting goals. First of all, we should focus on becoming customers. Only in this way can we achieve results. When the key customer approves, I will shift my energy to the second key customer.
Third, the shortcomings in their own work.
In the sales work, some people are eager to clinch a deal, which not only affects the development of their sales business, but also hits their self-confidence. I think I will abandon these bad practices in my future work, study hard and improve my sales skills as soon as possible.
This year, I will, as always, according to the requirements of the company, work harder on the basis of last year's work and carry out the work of 20 19 in an all-round way. This work is formulated as follows:
1, for old and regular customers, we should always keep in touch and stabilize the relationship with customers;
2, because of the purchase restriction, you need to shake the number to buy a car, so you should cherish customer resources more.
If you want to have good performance, you must strengthen business study, broaden your horizons, enrich your knowledge and adopt diversified sales methods.
I have the following requirements for myself this year:
1, and strive to achieve the monthly sales target;
2, weekly summary, big knot once a month, to see what work mistakes, timely correct next time don't make it again;
3, to know more about the customer's status and needs, and then make preparations, it is possible not to lose this customer;
4, customers can no longer have a dry mind, must meet? Love you more than you think? Treat every customer who enters the store with this attitude;
5. We should constantly strengthen business study, read more books, access relevant information on the Internet, communicate with peers and learn better ways and means from them;
8. Have good communication with other employees of the company, have a sense of teamwork, communicate more and discuss more, so as to continuously improve business skills;
9. For this year's sales task, I will try my best to complete the task and create more profits for the company.
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Article 2:
In 20XX, I had the honor to be an automobile sales consultant. In the next few days, with the support and help of company leaders and colleagues, I made another big step forward on the original basis. During this year, through constant contact with various customers, I gradually learned about the different needs of different customers, and the orders also increased slowly, and I also made great progress in treating people.
It's not a great success, but my work has honed my perseverance and patience, which is my harvest. Although my grades have yet to be improved, I have always believed that I can achieve better grades through my own efforts.
At work, from a more specific place to do self-analysis, I found that I still lack in the following aspects:
First, I am not familiar with some characteristics and differences between domestic cars and imported cars;
Second, when receiving customers, sometimes customers will have emotional fluctuations because they are dealing with several things at the same time, which will cause trouble when talking about prices, or they will not follow up in time after the customer makes an inquiry;
In view of this deficiency, I think that as a salesperson, we should establish a good relationship with customers, communicate in time, understand their purchase intentions, and keep abreast of their latest developments in order to shorten the distance with customers.
Secondly, we can try to develop new customers in various ways, such as publishing information about automobile sales on the website platform, or using other software to convey the latest offers and other information to attract customers into the store for consultation.
Thirdly, stick to what you can do today and make plans for tomorrow before you leave work, so that the work can be targeted, and what has been completed and what needs improvement can be seen at a glance. Even if there are a lot of things the next day, you won't be lost.
Finally, enhance your initiative in your work, prioritize things and try not to be disturbed by other external factors. At the same time, we should communicate with colleagues more, learn their advantages and make up for our own shortcomings.
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