"Three operations", that is, running papers, holding meetings and handling affairs. This is the main task of office work, and it is the office's housekeeping skill. The work efficiency and quality of the "three offices" not only directly reflect the work level of the office, but also directly affect the image of government organs or units in the public.
(1) Run the document. That is, official document processing is the biggest part of the "three offices" work. Because not only meetings and work can not be separated from words, but also participation in politics and good service must be achieved through official documents. Therefore, writing plays an important role in office work. The completion of official documents is an important embodiment of the role of office staff assistants.
How to run official documents well? The general principle is strictly in accordance with the requirements of the Measures for the Handling of Official Documents of State Administrative Organs and the Detailed Rules for the Implementation of the Handling of Official Documents of State Administrative Organs of Guangxi Zhuang Autonomous Region.
The drafting and auditing of official documents is a measure of the working ability and level of government functionaries, and also a test of their writing ability and policy theory level.
(2) hold a meeting. Namely, the preparation and organization of the meeting. The office has an important responsibility for holding various meetings, and it is also a concrete embodiment of being a good staff assistant.
Whether the preparations for organizing meetings (including reception) are meticulous and whether all links and details are considered comprehensively determines the success of the organization. There are details in success and details in failure.
(3) handle affairs. How to deal with the specific affairs of the office and provide staff assistance services for leaders to make correct decisions is one of the main responsibilities of the office. Office work is full of details, and it is often faced with complicated affairs, major issues and chores. It is really not easy to do everything well. To do things well, we must grasp the following principles:
First, don't do nothing just because you are small. Office work is no small matter. Grasping small things should be done as follows: first, knowing the big and not knowing the small; The second is to see the big from the small; The third is to lift lightly.
Second, don't mess around because there are too many things.
Third, don't be blind because you are anxious.
Fourth, don't be afraid to do things because they are difficult.
Second, everything should be coordinated and difficult problems should be solved in many ways.
Coordination is an important duty of the office. Coordination is everywhere in the office.
To do a good job of coordination, we should start from the following aspects:
(1) Grasp the principle of coordination.
1. The principle of coordination according to law and regulations.
2. The principle of seeking truth from facts, objectivity and fairness.
3. Based on the overall situation, obey the principle of overall goal.
4. The principle of unified leadership and overall consideration.
5. The principle of consistency between serving the leaders and serving the grassroots.
(2) Pay attention to coordinating art and methods.
1. Cooperate with the implementation of relevant policies.
2. Coordinate with ideological and political work.
3. Coordinate in a way of "avoiding its sharpness and softness".
4. Coordinate through "hot processing".
5. Coordination through meetings.
6. Coordination through individual negotiations.
These methods can be summed up as "soft and hard", "hot and cold" and "light and shade". Coordination problems, especially complex problems, often use several methods. What lock to open, what key to use, this is the principle of using coordinated art.
(3) Several problems that should be paid attention to in coordination.
First, do three links well. First, make preparations before coordination; The second is to organize coordination meetings; The third is to do a good job of supervision and implementation after coordination.
Second, handle three relationships well. First, coordinate the relationship between work speed; The second is the relationship between the leader and the led; The third is the relationship between pragmatism and retreat.
Third, democratic coordination and scientific decision-making.
Fourth, we should pay attention to the art of language in coordination.
Three, in-depth research, put forward suggestions.
The purpose of investigation and study is to provide timely, accurate and comprehensive information for leaders to analyze problems, make decisions and guide their work, and better serve leaders' decision-making. This should be a basic and regular work for the office to play the role of staff assistant. It is necessary to carry out investigation and study in a timely manner around the contradictions arising in the reform and development, especially the hot and difficult issues that leaders care about, the masses care about and need to be solved urgently, and put forward constructive suggestions and opinions to solve the problems, so as to serve the leaders in making decisions.
The practice of investigation and research shows that strengthening investigation and research around the central work and making suggestions for leaders is another important embodiment of being a good office staff assistant. Office work can be done a lot.
Fourth, collect information extensively and be a good consultant.
Providing information consultation for leaders is another important duty of being a good office staff assistant.
Information consultation is a business activity based on effective use and feedback of various information. It uses various information processing technologies to collect, process, sort out, analyze and transmit all kinds of information, and acts as a consultant, staff officer and external brain for decision makers.
The office is the central hub connecting the former with the latter and all parties. A lot of information passes by every day, and it is possible to capture more valuable information.
With the deepening of reform and development, the task of information work will become heavier and heavier, and doing information consultation well has become a prominent task for the office to be a good staff assistant.