1. Office: overall planning, management and administration.
2. Finance Department: accounting, cashier, auditing and budget accounting.
3. E-commerce Department: network construction, website editing, network publicity and planning, and online transactions.
4. Customer service department: customer information management, complaint consultation and acceptance, pre-sales and after-sales support.
5. Departure Department: Go through the exit formalities, contact the hotel to choose, and negotiate with long-term customers.
6. Domestic department: domestic formalities, hotel selection and long-term customer negotiation.
7. Planning Department: Tourism route planning and product promotion planning.
8. Tour guide department: recruitment, training and management of tour guides.
9. Ticketing Department: all kinds of transportation tickets and tickets.
10, ground connection: ground connection
1 1, Sales Department: Distribution
12. Ticket department: booking tickets and price negotiation.
This should be more scientific, and it is not necessary for travel agencies in some departments.
I am a management consultant and have received such a case.