1. Complain on the Pinduoduo platform. You can find related orders and submit a complaint application through the "My Orders" page. The platform will check this and deal with it according to the situation.
2. Contact the consumer association for help. If the business violates the law, it can also report complaints to the local consumer association.
3. Keep relevant evidential materials. Including product photos, transaction records, chat records, etc. In case of future rights protection.
4. Try to avoid buying goods with outrageous prices. Some low-priced goods may be fakes or three-no products, so you should pay attention to distinguish the authenticity when shopping.
In short, it is very important to contact the platform customer service in time and keep relevant evidence when encountering problems in online shopping. At the same time, it is also suggested that you choose a merchant with high credibility and good reputation to trade, so as to reduce the probability of risk.