In addition, if the public does not open the physical lock of the bicycle after scanning the code, but the APP shows that the trip has started and it has been charged. Citizens can try to pull the lock ring. If the lock ring can't be opened, they can click to report the fault and wait for the system to handle it. During this process, the bicycle account will be temporarily frozen, and the normal processing time will be 1 to 5 minutes, and the longest time will not exceed 1 hour.
It is understood that in other cities in China, there have also been fraudulent incidents in which bicycles are affixed with false QR codes. The scammer posted a WeChat or Alipay transfer QR code next to the regular QR code, and even destroyed the original QR code of the bicycle and directly pasted the QR code collected by the scammer.
The public did not distinguish clearly. After scanning the fake QR code, they are either required to transfer money directly or download suspicious software, which puts the fund account at risk of being stolen.
At the same time, scammers often set the collection avatar to * * * to enjoy the official logo of bicycles, which is very confusing. Some citizens may be cheated by scanning the code with WeChat or Alipay because they are in a hurry to use the car. When citizens use the official bicycle software to scan fake QR codes, there will be corresponding error reminders.
The staff of Hello Bicycle Operation Center will check the bicycles enjoyed by * * * every day. At present, the phenomenon that the QR code has not been replaced has not been found. It is recommended that citizens download the Hellobike App through official channels and rent a car through the app or the official WeChat account of "Hello bike Dongying".