If the information provided is incomplete or incorrect, so that the telephone loss cannot be confirmed, the insured shall report the loss in writing in time.
2. Bring my valid certificate (ID card, household registration book, etc.). ) Go to the nearest city, district or county medical insurance center or service point to handle the written loss reporting procedures. The medical insurance staff will stop the card settlement within 1 hour after confirming the success of the loss reporting operation.
Legal basis: People's Republic of China (PRC) Social Insurance Law.
Article 2 The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law in case of old age, illness, industrial injury, unemployment and maternity.
Twenty-sixth basic medical insurance for employees, new rural cooperative medical care and basic medical insurance for urban residents shall be implemented in accordance with state regulations.
Twenty-eighth medical expenses that meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency treatment and rescue shall be paid by the basic medical insurance fund in accordance with state regulations.