If it refers to clearing the real-name authentication information of vivo account, then the real-name authentication information of vivo account belongs to more important information in account data. If you are sure that you need to clear the real-name authentication information of your account, please go to Settings-Click Top Account-Personal Information/Security and Password-Real-name Authentication-Clear the real-name information and follow the prompts. If the system detects that the account is in a safe state, it can be cleared directly. If prompted, please verify the original real name information and clear it.
Tips:
The real name clearing function needs to update the vivo account to version 5.7.0.0 and above;
Real-name clearing is only supported on vivo/iQOO mobile phones and tablets;
Only once in 30 days;
After the real name is cleared, the student certification will also be cleared.
If you have more questions, you can go to official website /vivo Mall APP-My-Online Customer Service or the webpage link of vivo official website webpage version-Slide to the bottom-Online Customer Service-and enter the manual customer service for consultation and understanding.