1, no logistics information:
If there is no logistics information, it means that the logistics company has not scanned this single number into the system. The reason may be that the merchants submitted the logistics information on JD.COM, but did not deliver it to the logistics company. There is also a mistake in filling in the logistics information by the merchant, or the logistics company did not scan the goods in time.
2. Logistics distribution information is not updated for a long time;
If the logistics has been sent to a certain place, but the logistics information has not been updated for several days, the reason may be that the logistics destination is remote and the delivery time is very long, or the logistics company is inefficient during the peak period of express delivery, or the parts are lost during the delivery process, and those that have not been updated for more than 10 days are likely to be lost.
Jingdong Express generally refers to the seller who is responsible for purchasing goods in JD.COM. If it is direct mail from JD.COM, it usually arrives the next day. If it is a third party, it may take several days to arrive. If there is no logistics news, you'd better consult the merchants or contact JD.COM artificial customer service to solve it.