Customs consultation telephone number

"12360" is the unified social public service number of the national customs system, and it is a comprehensive service platform for accepting business consultation, customs clearance help, complaints and reports, letters and visits, and suggestions made by citizens, legal persons and other organizations.

In foreign activities, such as import and export trade, entry and exit, people from all walks of life can call the "12360" customs service hotline if they want to know about customs policies and regulations, seek help in handling difficult problems in customs business, and put forward opinions and suggestions on customs work.

20121kloc-0/,the national customs unified service hotline "0 10- 12360" was officially opened, providing 7×24-hour consultation service for the public. Users can also dial "directly under the customs area code+12360" for consultation during working hours.