12345 government service convenience hotline for short 12345 hotline refers to a public service platform established by local municipal people's governments and composed of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc.
Provide 7×24 hours all-weather manual service. Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.
Operating conditions
202112, Beijing 12345 enterprise hotline service functions have been launched for two years, reflecting the doubts and demands encountered in enterprise development130,000 pieces.
As of 202 1, 65438+2, 3 1, Yunnan province has actively integrated hotline service resources, and all 33 hotlines have been merged in three ways: full hotline, parallel number and sub-center. After the merger, the hotline will be unified as Yunnan 12345 government service convenience hotline, with the voice calling number of 12345, providing 7×24 hours of manual service.