According to the relevant requirements of the central government, the market supervision department will put the original industrial and commercial hotline 123 15, the original quality inspection hotline 12365, the original edible drug hotline 123 1, the original price supervision hotline 12358 and the original intellectual property hotline. Complainants can complain about consumer rights disputes to the market supervision department through this platform.
123 15 covers three categories:
1. Complaining that when consumers buy goods or services, they think that business operators infringe upon the legitimate rights and interests of consumers;
2, found illegal market supervision laws and regulations to report;
3, consultation, need to understand the relevant laws and regulations of market supervision.
Everything has a complaint. Please don't complain about the same thing again and again. Please don't complain to different complainants in one complaint form. As the procedures for handling complaints and reports are different, please do not include the contents of the report in the complaint.
The Administration for Industry and Commerce is the government department in charge of market supervision and administrative law enforcement. According to the Notice of the State Council on the Establishment of Institutions (Guo Fa [2008] 1 1), the State Administration for Industry and Commerce (ministerial level) is an institution directly under the State Council.
2065438+In March 2008, the State Administration for Industry and Commerce was no longer retained, and the State Administration for Market Supervision was established.