1. Contact the seller: If the goods are purchased in a self-operated store in JD.COM, you can contact the seller directly and ask them to provide the latest logistics information.
2. Contact JD's customer service. COM: If the merchant delivers the goods before filling out the form, or the logistics company can't identify the package, you can contact JD.COM customer service and ask them to contact the merchant or logistics company to update the logistics information.
3. Contact the courier company: You can try to contact the courier company directly and ask them if they have the latest logistics information of the parcel.