How to inquire about anti-counterfeiting trademarks
1, telephone enquiry
There are two kinds of telephone inquiries: 800 telephone inquiries and 400 telephone inquiries. In the past, 800 telephone inquiries were used more, but now they are basically 400 telephone inquiries, because 800 telephone inquiries are limited to landline telephones. 400 is different. Both landline and mobile phone are available, which is more convenient. First of all, we get the anti-counterfeiting label, look at the 800/400 telephone number on the label, pick up the phone and dial 800/400XXXXX. After the call is connected, the prompt language is, Welcome to China Commodity Inspection Center, please enter the security code in turn? Then we scrape off the coating on the label and paste a series of numbers, which we call security codes. After input, the system will prompt immediately: This number is the first time to inquire, and you are inquiring about the regular products produced by XXXX, please feel free to use it. This is the result of the first query. When querying again, you will be prompted that the security code you queried has been queried. Please beware of counterfeiting. This is difficult for counterfeiting and the uniqueness of the code. The results of repeated questioning are also different.
2, SMS query
In this way, first of all, you should look at the SMS inquiry method prompted on the anti-counterfeiting label, and the inquiry methods of different anti-counterfeiting enterprises will be slightly different. For example, the label shows SMS inquiry: send it to 400800 rpm 12 1 14. Then we turn on the phone and write a short message: 400800+ security code is sent to 12 1 14, and then the system will reply you. The product you inquired about is made by XXXX. Another way is to send the security code directly to a mobile phone number, and then the system will reply the query result directly.
3. Website query
This way is to rely on the network to query, get the label to look at the website's URL, open the browser, enter the URL in the address bar, directly enter the anti-counterfeiting code scratched on the anti-counterfeiting label coating after input, and then click Query to display the query result. You inquired about the regular products produced by XX, please feel free to use them. When you query again, the security code of the query has already been queried. When was the last query? It's all on display.
4. WeChat query
This method is a new anti-counterfeiting query method, which has been used since it came out of WeChat platform. First of all, this method is slightly different from the previous three queries, that is, you must first add the anti-counterfeiting enterprise's WeChat to query the public micro-signal, and then pay attention to it before using it. First, you open WeChat, enter your account and pay attention to it, and then click on the other party's WeChat. First, if you don't know how to use it, just send a "?" In the past, the other party will reply to your relevant usage. After paying attention, you directly send the security code to the other party's WeChat, and then the other party will send you the query results. This is a faster and better query method for anti-counterfeiting labels.
From the above description, you should know how to query the safety label, right? It's actually quite simple. You can follow the steps to query, there will be no mistakes.
How to distinguish the authenticity of genuine anti-counterfeiting labels
First, anti-counterfeiting label materials
The quality of fake anti-counterfeiting labels is worse than that of real anti-counterfeiting labels, and the workmanship is relatively rough. If consumers find that the trademark anti-counterfeiting mark is rough when purchasing goods, they can basically be judged as fakes.
Second, the surface information of the anti-counterfeiting label.
The fake anti-counterfeiting label has relatively vague graphics and text, unclear handwriting or insufficient color of the picture, which looks not fine. Then such products can basically be judged as fakes.
Third, the anti-counterfeiting label on the mobile phone.
Generally speaking, the phone on the fake security label can't get through. The average telephone number is 400 or 800. If the customer prompts the wrong number when dialing this kind of telephone number or it is not the telephone number that prompts the anti-counterfeiting inquiry, it can also be concluded that the anti-counterfeiting label is fake.
Fourth, the code on the anti-counterfeiting label.
Generally speaking, if the phone number on the tag can be dialed and it is the correct inquiry phone number, you can enter the code number on the tag, which is generally a series of numbers from 12 to 18, and input according to the telephone voice prompt. If the input prompts that the code number has been queried many times, such as 10 or 15 times, then
Fifth, the anti-counterfeiting system on the anti-counterfeiting label.
Sometimes, fake anti-counterfeiting labels are real, but counterfeiters have their own anti-counterfeiting inquiry system, so how to judge? Consumers can directly take photos or send them back to the manufacturer for identification.