Legal analysis: The telephone number of Jixi ID card processing hall is 12345, 12345. The service hotline is generally used for consulting public service information such as: 1, administrative functions, policies and procedures; 2 complaints, opinions and suggestions on administrative management, social management and public services; 3. Non-emergency management and service for help within the scope of administrative authority; 4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report; 5. Praise the efficiency and administrative effectiveness of government departments and their staff. Hotline 12345 integrates the non-emergency government hotlines set up by various departments at all levels, and provides services such as business inquiry, consultation, complaint, help-seeking, public service, collection of opinions and suggestions, and public opinion survey for the public according to the principle of "combining answers". 12345 hotline work accepts the legal supervision of deputies to the people's congresses at the corresponding levels and the democratic supervision of CPPCC members, submits the operation of 12345 hotline and the handling of various departments as required, publicizes it to the public through appropriate means, and voluntarily accepts social supervision; Comprehensive use of system supervision, written supervision, special supervision, instruction supervision and other ways to urge and urge the organizer to handle. Through all-round supervision and various forms of supervision, we urge all units to earnestly perform their duties and ensure that the masses demand that "everything is echoed and everything is implemented."
Legal basis: Regulations on the Establishment and Establishment of Local People's Governments at Various Levels.
Article 9 The establishment, cancellation, merger or change of specifications and names of administrative agencies of local people's governments at various levels shall be proposed by the people's governments at the corresponding levels, and shall be reported to the people's governments at the next higher level for approval after being examined by the staffing administration organs of the people's governments at the next higher level; Among them, the establishment, cancellation or merger of administrative agencies of local people's governments at or above the county level shall also be reported to the Standing Committee of the people's congress at the corresponding level for the record according to law.
Article 10 Where the administrative organs of local people's governments at various levels have the same or similar responsibilities, in principle, they shall be undertaken by one administrative organ. If there are objections to the division of responsibilities between administrative agencies, they should take the initiative to resolve them through consultation. If consensus is reached, it shall be reported to the people's government at the same level for the record; In case of disagreement through consultation, it shall be submitted to the organization and staffing administration organ of the people's government at the corresponding level for coordination and submitted to the people's government at the corresponding level for decision.