123 19 the complaint procedure for illegal construction is as follows: citizens should call 123 19 to make a complaint if they find illegal land use or illegal construction. According to territorial management, the investigation of illegal construction is the responsibility of the urban management departments in each district, and the investigation is carried out at home. The construction unit, construction unit or individual who is confirmed as illegal land use or illegal building after inspection must stop work immediately after receiving the Notice of Illegal Disposal. For those who do not obey or stop, the relevant departments shall coordinate in accordance with the notice of the planning and urban management departments. If you continue to rob the building illegally, you need to increase the punishment. If the circumstances are bad or cause losses to the life and property of the country and the people, the judicial department will investigate the responsibility according to law.
Urban construction service is the foundation of the city. If urban construction is better, it can improve the happiness of citizens. Citizens who find illegal real estate construction can also call the hotline service 123 19 to report.
1. 123 19 Can I report illegal construction?
You can call 123 19 urban construction service hotline to report.
1, 123 19 are all telephone complaint centers. After the call, the computer system will record it and ask the complainant to leave his phone number and address. Summarize the information to the Municipal Urban Management Law Enforcement Bureau, and the Municipal Urban Management Law Enforcement Bureau will deal with the urban management law enforcement bureau where the illegal construction report is located. At the same time, the Letters and Calls Section of the local urban management department will send a short message to the complainant to inform him that the complaint has been handled.
2, the local city management department's reply should be carried out within the specified time. Strictly speaking, after receiving the report, the local urban management department can investigate whether there are illegal buildings within one or two days, at least three or four days. The time limit for urban management departments to deal with illegal buildings is generally 45 days. However, before demolition, it is necessary to report the investigation scheme of illegal buildings to multiple departments and solicit opinions from the planning department.
Ii. 123 19 scope of complaints
123 19 is used as the telephone access number of the system for centralized acceptance of gas leakage and installation and maintenance of gas pipelines; Water leakage; Buses don't attract customers; Passengers are hacked; Sewage problems, littering, roads, gardens and public toilets are out of order;
Illegal or illegal advertising, occupation of road management; Occupy green space, destroy road landslides and destroy urban forests; Destruction of municipal facilities; Failure of primary and secondary trunk roads is not timely; Random construction, illegal construction, unauthorized reconstruction of building structure, urban construction services, housing and land disputes, tourism rental consultation and complaints.
According to the relevant answers to the above contents, it can be concluded that the scope of reporting by 123 19 includes illegal construction, and then pipeline installation, gas leakage, sewage littering, forest destruction, road occupation and other aspects can be reported by this phone.
Legal basis:
Article 48 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests
A business operator who provides goods or services under any of the following circumstances shall bear civil liability in accordance with the provisions of other relevant laws and regulations, except as otherwise provided in this Law: (1) The goods or services are defective; (two) the goods do not have the performance that the goods should have and are not explained at the time of sale; (three) does not meet the commodity standards indicated on the commodity or its packaging; (four) does not meet the quality conditions indicated by commodity descriptions, physical samples, etc.; (five) the production of goods explicitly eliminated by the state or the sale of invalid or deteriorated goods; (six) the number of goods sold is insufficient; (seven) the service content and fees are in violation of the agreement; (8) Deliberately delaying or unreasonably refusing consumers' requests for repair, rework, replacement, return of goods, replenishment of commodity quantity, refund of payment for goods and service fees or compensation for losses; (nine) other circumstances that harm the rights and interests of consumers as stipulated by laws and regulations. Business operators who fail to fulfill their obligations to protect consumers' safety and cause damage to consumers shall bear tort liability.
Article 49
Where a business operator provides goods or services, causing personal injury to consumers or other victims, it shall compensate the reasonable expenses of medical treatment and rehabilitation, nursing expenses, transportation expenses, and the income reduced due to absenteeism. If it causes disability, it shall also compensate the disabled for living AIDS and disability compensation. If death is caused, funeral expenses and death compensation shall also be paid.
Article 50
Where a business operator infringes on the personal dignity, personal freedom or personal information rights of consumers that should be protected according to law, it shall stop the infringement, restore its reputation, eliminate the influence, make an apology and compensate for the losses.