1 1. There are generally supervision telephones or taxi company names inside and outside taxis. You can call the taxi company to complain. At the same time, you can also record the service driver's name, telephone number and other information for evidence. The taxi company will monitor the taxis and verify the complaints. If the situation is true, the taxi driver will be punished accordingly, such as stopping business for rectification. If the circumstances are serious, the qualification certificate may be revoked.
2. You can call the hotline 12328, which is the national transportation service supervision hotline to receive complaints, information consultation, opinions and suggestions from the transportation industry. When dialing, it is necessary to provide the staff with detailed reasons for complaints and contact information. After accepting the complaint, the staff will handle it within 10 working days and inform the result by telephone.