Generally, after dialing 10086, there will be an intelligent voice prompt. If you don't know which button to press, say "turn to manual" after connecting to intelligent voice customer service, and intelligent voice customer service will turn to manual customer service. If you need to tell the customer service of the intelligent voice robot, just say it directly.
service content
10086 Telephone Service Hall is a traditional voice customer service platform, which provides customers with free service 24 hours a day. Customers can dial 10086 self-service voice system to get services such as business consultation, latest preferential information, telephone bill inquiry, business handling and Monternet inquiry. In addition, the telephone service hall 10086 provides manual services for customers, and customers can consult China Mobile's basic policies, business knowledge, new services, billing and other issues to reflect the improvement of mobile network communication and service quality, and communicate with China Mobile.