When a passenger makes a service call, the agent in the call center will immediately look for an empty taxi in a certain range on the electronic map of the center according to the passenger's position, and send out the demand for an empty taxi in this range, and the car information will be sent to the taxi display screen. After the nearby taxi driver answers successfully, the agent will send the passenger's phone number to the display screen with the permission of the passenger, and inform the passenger of the result and information of calling a taxi, and the whole taxi calling process is over.
Need to be reminded that the telephone call service does not provide instant calls for the time being, only reserved calls. Passengers need to make an appointment half an hour in advance. The service time is 24 hours, and the service scope is Shijiazhuang.
Extended data:
The service targets are mainly passengers who book taxis in advance to pick up passengers at designated places, especially some elderly, sick, disabled and pregnant passengers, as well as passengers who take taxis at special times and in remote areas.
Passengers and taxi drivers establish "integrity files", and those who fail to keep the appointment for a certain number of times will be pulled into the "blacklist", and the function of the defaulting driver to grab tickets will be cancelled, and passengers will be prohibited from using the system for a certain period of time.
As one of the main functions, the telephone call service takes the lead in providing services for the public, with the aim of providing more convenient and quick taxi conditions for everyone to travel. At the same time, it is of great significance to change taxi operation mode, improve service quality, facilitate citizens' travel, ease traffic congestion and promote energy conservation and emission reduction.
China * * * Production Party News Network-Provincial Taxi Trial Telephone 24-hour Call Service
People's Daily Online-Call 83606555 Shijiazhuang citizens can book a taxi by phone from now on.