Gaogang 1808
Outline of Jiangsu Higher Education Self-study Examination
02 1 15 information management foundation
Editor of Nanjing University of Science and Technology (20 19)
Jiangsu province higher education self-study exam Committee office
order
With the rapid development and wide application of information technology such as computer, global communication and Internet, profound changes are taking place in science and technology, economy, culture and society. Since the 1990s, mankind has entered a new era of economic development characterized by informationization, networking and globalization. Information has become an important resource to support social and economic development after material and energy, and it is changing the allocation of social resources, changing people's values and working life style. Understanding information, informatics, information technology and information society, and mastering information resources and information management are as important as mastering enterprise financial management, human resource management and logistics management for contemporary managers. In this context, information management is listed as the core course of information management and information system and other related majors, in order to cultivate professionals who not only know the theoretical knowledge of information management, but also know the practical operation of information management, so as to meet the needs of social and economic development for talents in this field.
Although the practice of information management has a long history, which can be traced back to ancient times, as a discipline, information management is a new subject field developed on the basis of the wide application of modern computer and communication technology in all aspects of human information activities. It mainly studies the characteristics and laws of information survival, dissemination, distribution, acquisition, processing and utilization, as well as the theory, principle, principle, technical method and social mechanism of its control and management.
First, the nature of the course and the purpose of setting requirements
The course "Information Management Basis" is a compulsory course for the major of "Information Management and Information System" in the self-taught higher education examination in Jiangsu Province, and it is also a basic course to test the self-taught candidates' learning and mastery of the basic knowledge and skills of information management and information system.
Fundamentals of Information Management is a professional course with strong theory, and it is an introductory and guiding course for further learning other professional courses of information management and information system. The study of this course needs to examine information management activities from the information process of human society. In addition to a series of interrelated links such as information production, transmission, acquisition, processing (organization, retrieval) and service, in order to manage information and provide effective utilization, it is necessary to study the supporting tools of information release and information management-information system and technology, social mechanism of information management-information institution management and information policy and law.
The specific objectives of this course are: to make self-taught candidates understand the connotation of information management, information exchange and its mechanism, information distribution law, information sources and types, information quality evaluation, information acquisition channels, basic principles and thinking methods of information organization, information description and disclosure, basic principles and strategies of information retrieval, content and methods of information service, information users' needs and behaviors, information system development and management, information system security, information institutions and their management, information policies and laws. Through this course, systematic and professional learning can be realized, so that learners can master the basic theories, laws, skills and methods of information management and information system, learn to analyze and solve related problems in different links of information management, and lay a foundation for the study of other professional courses to meet the needs of information management and information system professionals in the future.
Two. Examination objectives (examination knowledge points and requirements)
Chapter I Information and Information Management
First, the assessment of knowledge points
(1) About information
(b) Informatization and information society
(3) Overview of information management
(D) the evolution and development of information management
Second, the evaluation requirements
(1) About information
1, memorization: (1) the definition of information in the field of communication (2) information at the ontological level and information at the epistemological level; (3) social information;
2. Understanding: (1) the information difference between ontology and epistemology; (2) the characteristics of information.
3. Application: information chain, in which data, information, knowledge and their transformation.
(b) Informatization and information society
1, memorization: (1) informatization; (2) Triple play; (3) Information society;
2. Understand: (1) the connotation of the concept of informatization; (2) Changes in the information society compared with the previous social forms.
(3) Overview of information management
1, memorizing: (1) information flow; (2) The essence of information management; (3) the broad concept of information resources;
2. Understanding: (1) the object and connotation of information management; (2) The overall goal of information management and its decomposition.
3. Application: (1) Horton and Ma Xiang's "Information Lifecycle Management (ILM)" thought and level management stage.
(D) the evolution and development of information management
1, postscript: (1) The essence and core of knowledge management;
2. Understanding: (1) Four stages of information management; (2) The background of the new concept of information resource management; (3) the limitations of the information resource management stage; (4) Three stages of knowledge management development.
Chapter II Information Exchange
First, the assessment of knowledge points
(A) the basic concept of information exchange
(2) Information exchange mechanism
(3) Network information exchange
Second, the evaluation requirements
(A) the basic concept of information exchange
1, memorization: (1) Definition of information exchange
2. Understanding: (1) * * Time information exchange, diachronic information exchange and their functions; (2) Conditions and elements of information exchange.
(2) Information exchange mechanism
1, memorizing: (1) social information flow; (2) information superposition; (3) Social intermediary in information exchange;
2. Understanding: (1) Information stacks are divided according to their functional characteristics, and examples are given;
3. Application: (1) Comparison and characteristics of four information transmission modes.
(3) Network information exchange
1, memory: (1) mobile network; (2) the process of scientific information exchange
2. Understand the advantages of (1) network as a new information carrier; (2) The types of information users in the network information exchange mode; (3) the process stage of network information exchange; (4) Characteristics of mobile network
Chapter III Information Release
First, the assessment of knowledge points
(A) Matthew effect in information generation and dissemination
(B) the law of discrete distribution of information content
(C) the distribution law of information producers
(d) Distribution of information over time
Second, the evaluation requirements
(A) Matthew effect in information generation and dissemination
1, memorization: (1) Matthew effect;
2. Comprehension: (1) Why there are "rich" and "poor" information distribution;
3. Application: (1) The positive significance and negative influence of Matthew effect in actual information management.
(B) the law of discrete distribution of information content
1, memorization: (1) Discrete distribution of information; (2) Bradford's law; (3) Ziff's law;
(C) the distribution law of information producers
1, memorize: (1) Lotca's law; (2) Price's law;
(d) Distribution of information over time
1, memorize: (1) exponential growth law; (2) the half-life of literature; (3) price index;
2. Understanding: (1) Four cases of literature information aging.
Chapter IV Information Acquisition
First, the assessment of knowledge points
(A) the concept of information sources
(2) Classification and characteristics of information sources
(3) Information quality evaluation
Access to information
(v) Access to and use of network information
Second, the evaluation requirements
(A) the concept of information sources
1, memorization: (1) generalized information source.
2. Understand the basic attributes of (1) information sources; (2) Characteristics of information sources.
(2) Classification and characteristics of information sources
1, memorization: (1) Information sources of memorization, intelligence, things and zero degree; (2) the source of network information; (3) Tacit knowledge;
2. Understanding: (1) The role of zero-level information in economic activities and scientific and technological activities;
3. Application: (1) primary information, secondary information, tertiary information and their differences.
(3) Information quality evaluation
1, memorization: (1) Information quality evaluation; (2) Qualitative evaluation method, qualitative evaluation method and comprehensive evaluation method of information quality evaluation; (3) Network measurement evaluation method and analytic hierarchy process.
2. Understand: (1) the significance of information quality evaluation; (2) The idea of evaluating the quality of network information with reference to influencing factors; (3) the target of information source evaluation; (4) the implementation process of information quality evaluation;
3. Application: (1) General dimensions, indicators and evaluation contents of information quality evaluation.
Access to information
1, memorization: (1) full recovery rate; (2) Mining accuracy;
2. Understand: (1) the relationship between recovery rate and recovery rate; (2) the principle of information collection;
3. Application: (1) Methods and ways of information collection.
(v) Access to and use of network information
1, memory: (1) digital library; (2) socialized question-and-answer platform;
2. Understand: (1) the source of network information and its characteristics; (2) Search engine and its components;
3. Application: (1) General search engine and professional (or vertical) search engine, each with its typical representatives and characteristics.
Chapter V Information Organization
First, the assessment of knowledge points
(A) the basic principles of information organization
(2) Classification and characteristics of information sources
(3) Information description and disclosure
Access to information
(5) knowledge organization
Second, the evaluation requirements
(A) the basic principles of information organization
1, memorizing: (1) Information organization and its basic objects;
2. Comprehend: (1) the basic content of information organization; (2) the objective principles and requirements of information organization; (3) the purpose, principles and requirements of information organization;
3. Application: (1) primary information organization, secondary information organization, tertiary information organization and their characteristics.
(B) the way of thinking of information organization
1, memorization: (1) Classification and classification organization of information; (2) theme and theme method; (3) comprehensive thesaurus of classified topics
2. Understanding: (1) Characteristics of information resource classification; (2) the characteristics of discipline method; (3) Comparison between classification and subject method
3. Application: (1) title and title method, unit word and unit morphology, description word and description morphology, keywords and keyword method.
(3) Information description and disclosure
1, memorization: (1) information indexing and its links; (2) index language; (3) metadata;
2. Understanding: (1) The indexing language type used for information indexing (2) Controlled language and natural language, what are they respectively? (3)HTML, XML and their differences;
3. Application: (1) two types of information index.
(D) Network information organization
1, memorization: (1) crowdsourcing; (2)Wiki； (3) marking; (4) focus classification;
2. Understand: (1) the characteristics of network information organization; (2) Two ways of network information classification and organization; (3) The characteristics of network self-editing classification system; (4) Why keyword technology is widely used in online search engines and other information institutions.
3. Application: (1) At present, there are many ways to organize network information, each with its own advantages and disadvantages.
(5) knowledge organization
1, memorizing: (1) knowledge organization; (2) knowledge representation;
2. Understanding: (1) Subjective knowledge representation, objective knowledge representation and their respective methods.
3. Application: (1) ontology, the characteristics of network information organization based on ontology; (2) Knowledge map and its functions.
Chapter VI Information Retrieval
First, the assessment of knowledge points
(A) the basic concepts and principles of information retrieval
(B) steps and strategies of information retrieval
(3) Network information retrieval
Second, the evaluation requirements
(A) the basic concepts and principles of information retrieval
1, memorizing: (1) Information retrieval, information retrieval system and the essence of information retrieval;
2. Understanding: (1) What are the types of information retrieval according to the retrieval content? (2) Basic principles of information retrieval;
(B) steps and strategies of information retrieval
1, memorizing: (1) information retrieval strategy; (2)P @ N；
2. Understanding: (1) steps of information retrieval; (2) Information retrieval languages and their functions, and how to divide them according to the characteristics of expressing information content;
3. Application: (1) recall and precision, the factors affecting recall and precision, and the relationship between them;
(3) Network information retrieval
1, memorization: (1) keyword search tool, directory search tool, mixed search tool; (2) Integrated search engine, vertical search engine and mobile search engine;
2. Understand: (1) the characteristics of network information retrieval; (2) Functional module of independent search engine; (3) The difference between vertical search engine and comprehensive search engine;
3. Application: The development types of mobile search engines in recent years.
Chapter VII Information Services
First, the assessment of knowledge points
(A) the contents and methods of information services
(b) Evolution and modern development of information services
(c) Information users, their needs and behaviors.
(d) Information needs and behaviors of network information users
Second, the evaluation requirements
(A) the contents and methods of information services
1, Memory: (1) Information service and its contents; (2) Basic elements of information service;
2. Understanding: (1) Characteristics of information service (2) Principles of information service; (3) Classifying information service types from resource dependence patterns; (4) Several main ways of information service.
(b) Evolution and modern development of information services
1. Understand: (1) Network information service and its characteristics; (2) Personalized information service, including two aspects and functions; (3) Information integration service and its four types; (4) The difference of information search results returned by mobile search engine and computer search engine; (5) What personalized services can 5)LBS and mobile application services provide?
2. Application: (1) The new trend of modern information service development;
(c) Information users, their needs and behaviors.
1, remember: (1) information users;
2. Understanding: (1) Information demand and its hierarchical structure; (2) Characteristics of information demand; (3) Two phenomena that users consult the information service personnel in the information center; (4) Several main research methods of information users;
3. Application: Users' information behavior follows the same rule.
(d) Information needs and behaviors of network information users
1, memorizing: (1) network information inquiry behavior, network information retrieval behavior, network information browsing behavior, network user information selection behavior and information utilization behavior; (2) Human-computer interaction; (3) Network community
2. Comprehend: (1) the new characteristics of network users' information needs; (2) Five main information behaviors of network users;
Chapter VIII Information System
First, the assessment of knowledge points
(A) the basic concept of information system
(B) the development of information systems
(3) Management of information system
Security of information system
Second, the evaluation requirements
(A) the basic concept of information system
1, memorization: (1) system, information system; (2) Computer hardware system and computer software system;
2. Understanding: (1) Five basic functions of information system; (2) the type of information system; (3) Architecture mode of information system; (4) The defects of C/S mode and the advantages of B/S mode.
(B) the development of information systems
1, memorizing: (1) information technology; (2) Lan Hewan; (3) database; (4) Objects, classes, messages, inheritance and encapsulation
2. Understanding: (1) System development life cycle and its seven stages and related activities in each stage; (2) Prototype and its two types;
3. Application: (1) Basic ideas, advantages and disadvantages of structured development; (2) The ideological basis, process steps, advantages and disadvantages of the prototype method;
(3) Management of information system
1, memorizing: (1) information system quality management; (2) Operation and management of information system; (3) Maintenance and management of information system; (4)TAM model and TTF model
2. Comprehension: (1) The main reasons for introducing project management into information system development; (2) The importance of information system project management; (3) The main contents of information system project management; (4) Quality characteristics of information system
Security of information system
1. Understanding: (1) Information system security and its four meanings; (two) the type of information system security risks; (2) Contents and main strategies of information system security protection;
2. Application: (1) The content of non-technical security policy in information system security protection; (2) Information system security technology;
Chapter IX Information Institutions and Their Management
First, the assessment of knowledge points
(1) Types and functions of information institutions
(B) the operation and management of information institutions
(3) Public welfare information institutions and their management
(four) for-profit information institutions and their management.
Second, the evaluation requirements
(1) Types and functions of information institutions
1, memorization: (1) Primary Information Department, Secondary Information Department and their differences; (2) Public welfare information institutions and profit-making information institutions;
2. Understanding: (1) Classification of information institutions and examples; (2) the function and development characteristics of public welfare information institutions; (3) Functions of information institutions; (4) What are the main contents of enterprise information research?
(B) the operation and management of information institutions
1. Understanding: (1) Identification of the core competitiveness of information institutions;
(3) Public welfare information institutions and their management
1. Knowledge: (1) Exclusive, competitive and public goods.
2. Understanding: (1) Understanding of "public welfare" in public welfare information institutions; (2) The main components of public welfare information institutions; (3) The essence of the management of non-profit public information institutions;
(four) for-profit information institutions and their management.
1. Understanding: (1) Common for-profit information institutions and their examples;
2. Application: (1) Marketing strategy of for-profit information institutions; (2) Marketing strategies of for-profit information institutions;
Chapter X Information Policy and Information Law
First, the assessment of knowledge points
Information policy
(2) Information Law
(3) Information policies and laws under the network environment.
Second, the evaluation requirements
Information policy
1, memorization: (1) national information policy; (2) Information policy objectives; (3) Information policy issues; (4) Information policy table
2. Understanding: (1) The main functions of information policy; (2) Why should we implement intellectual property protection and formulate the principles of intellectual property policy? (3) Principles and reasons for formulating information flow and information security policies;
(2) Information Law
1, memorize: (1) information law; (2) the legal relationship of information;
2. Understanding: (1) The contradiction brought by informatization to society; (2) The relationship between information law and information policy; (3) The basic framework of information legal system; (4) Legislative mode of information law;
(3) Information policies and laws under the network environment.
1, memorizing: (1) digital works; (2) Copyright of computer software; (3) Right to privacy
2. Understanding: (1) What are the main aspects of Internet demand for national information policies? (2) Types of online works; (3) the characteristics of digital works; (4) The current forms of database protection in the world;
Three. Relevant instructions and implementation requirements
Description of evaluation objective
In order to make the examination content specific and the examination requirements standardized, this syllabus sets the examination objectives for each chapter on the basis of listing the examination contents, so that the self-taught candidates can further clarify the examination contents and requirements, study the teaching materials more systematically and purposefully, and make the social students conduct hierarchical guidance more comprehensively and pertinently; Make the test proposition more clear about the scope of the proposition and arrange the difficulty of the test knowledge and ability level more accurately.
In the assessment objectives of this syllabus, the requirements of the ability level to be achieved are stipulated from three levels: memory, understanding and application. The three competency levels are progressive hierarchical relationships, and the meaning of each competency level is:
Memorization: Understand and recognize the meanings of nouns, concepts and knowledge, and correctly identify and express them.
Comprehension: On the basis of rote memorization, you can fully grasp the basic concepts, basic laws and basic methods, master the differences and connections of related concepts, theories and methods, deeply understand these knowledge, and be able to elaborate and express the main contents of these knowledge in concise language.
Application: On the basis of memory and understanding, I can use the knowledge and methods I have learned to correctly explain and analyze problems, handle and solve practical problems, and turn theoretical knowledge and methods of information management into practical skills and methods.
Second, the guidance of self-study methods
1. Master the main content framework of Information Management Fundamentals, understand the related knowledge structure and research content as a whole, and pay attention to the relationship between chapters.
2, master the basic concepts of information management, understand and master the basic theoretical knowledge and basic technical methods, on the basis of comprehensive and systematic study of the contents of each chapter, grasp the focus of the assessment requirements, and purposefully study the key chapters in depth.
3. Learn to observe information management activities from the information process of human society. In addition to a series of interrelated links such as information production, transmission, acquisition, processing (organization, retrieval) and service, in order to manage information and provide effective utilization, it is necessary to study the distribution of information, the supporting tools of information management-information system and technology, the social mechanism of information management-information institution management and information policy and law.
Third, the requirements for social students.
1, social aid students should carefully study the designated teaching materials according to the examination contents and assessment objectives stipulated in this syllabus, and make clear the learning requirements of this course, as well as the differences and connections with other courses. Provide effective guidance to candidates who take the self-taught exam and guide them to prevent the tendency of simply preparing for the exam.
2. It is necessary to correctly handle the relationship between basic knowledge and application ability, and strive to guide self-taught candidates to remember, understand and apply knowledge points, and turn basic knowledge into the ability to solve practical problems. On the basis of counseling, pay attention to cultivating and improving the ability and quality of self-taught candidates to analyze and solve problems.
3, to correctly handle the relationship between the key and the general. Because the content of the exam is comprehensive, and the key content and general content are interdependent, social students should guide self-taught candidates to highlight the key content of the exam on the basis of fully mastering the content of this course. Don't stare at the key points in isolation, lead the self-taught candidates to guess the questions.
Four, some requirements about the proposition test
1, the scope and assessment requirements of the proposition examination of this course should be determined according to the examination contents and assessment objectives specified in this syllabus. Don't arbitrarily expand and narrow the scope of the examination, raise or lower the examination requirements. The examination proposition should cover all chapters and highlight the key contents appropriately.
2. The test questions should be arranged in a reasonable structure and divided into four grades: easy, easy, difficult and difficult. In each test paper, the scores of different difficulty questions are generally: easy to account for 20%, easy to account for 30%, difficult to account for 30%, and difficult to account for 20%. In addition, we should pay attention to the difference between the difficulty of the test questions and the level of ability when making propositions.
3. The examination papers of this course generally include multiple-choice questions, noun explanation questions, fill-in-the-blank questions, short-answer questions, essay questions and case analysis questions. See the reference test paper in the appendix of the outline for the format of various questions.
Appendix question example
1. Multiple-choice question: This big question has 20 small questions, each small question 1 point, * * * 20 points. Only one of the options listed in each question best meets the requirements of the topic. Please select it.
1. The elements of information activities in human society include information, information producers and (d).
A.b. information consumers
C. Information system D. Information technology
2. The following options belong to physical information resources (B).
A. Database B. Samples
C. Drawings D. Books
Fill in the blanks: This big question is ***5 empty, each empty 1, and ***5.
1. Secondary information belongs to recorded information resources.
2. The traditional management stage of information resource management takes information source management as the core and library as the symbol.
Third, the noun explanation question: this big question is ***5 small questions, 3 points for each small question, *** 15 points.
1. Information organization
A: Information organization, also known as information sorting, is a process that uses certain rules, methods and techniques (1) to reveal and describe the external and internal features of information, and arranges them according to given parameters and sequence formulas (1), so that information can be transformed from unnecessary sets into ordered sets (1).
Four, short answer: this big question ***5 small questions, each small question 6 points, ***30 points.
1. Taking reading as an example, it shows that information resources enjoy * * *.
Answer: The * * * enjoyment of information resources means that there is no competitive relationship between resource users in resource utilization (2 points). Take reading as an example. When a person reads a book, the knowledge (or information) he gets from the book will not be affected by others' reading (2 points), nor will it affect other people who can read the book (2 points).
5. Essay question: This topic is entitled ***2 small questions, each small question 10 points, each small question ***20 points.
1. From the point of view of facilitating information resource management, what are the main types of information resources? This paper discusses the meaning of these types of information resources and illustrates them with examples.
A: From the point of view of facilitating the management of information resources, information resources can be divided into recorded information resources, physical information resources, intellectual information resources and zero information resources. (2 points)
Recording information resources include knowledge information recorded and stored by traditional media (paper, bamboo, silk, etc.). ) and various modern media (such as disks, CDs, microfilms, etc.). ), such as books, periodicals, databases, networks, etc. (2 points)
Physical information resources: this is the knowledge information stored and expressed by physical objects, such as some samples and prototypes, which itself represents a kind of technical information. (2 points)
Intellectual information resources: This kind of information resources mainly show the knowledge information stored by human brain, including human knowledge, skills and experience, also known as tacit knowledge. (2 points)
Zero-order information resources: this kind of information resources refers to the information that people spread orally through various channels. (2 points)
Case analysis of intransitive verbs: this big question is * *1small question, and each small question is 10, *** 1 0.
1. Case:
Lijiaxia Hydropower Station is a super-large water control project jointly built by the National Energy Investment Corporation and Shaanxi, Gansu, Ningxia and Qinghai provinces. The factory undertakes a lot of business every day, analyzing and sorting out massive data. In order to realize the information management of the whole plant, Lijiaxia Hydropower Plant cooperated with Tianchang Enterprise to further improve the construction of its power plant management information system.
Based on the feasibility analysis of the system, Tianchang Enterprise conducted a comprehensive, systematic and in-depth investigation, analysis and research on the existing information system of Lijiaxia Hydropower Plant, and designed and developed a management information system covering most management functions of the power plant. It enables leaders at all levels and relevant personnel to timely, accurately and comprehensively grasp the management information and real-time information of power grid production and operation, serves for decision-making, improves the overall quality and modern management level of enterprises, and thus promotes the modernization of power enterprise management.
According to the overall logical model of the system, following the principle of relatively independent functions and taking into account the adaptability of the business management system, and combining with the actual needs of Lijiaxia Hydropower Plant, Tian Chang divides the management information system of Lijiaxia Hydropower Plant into equipment management subsystem, maintenance management subsystem, inventory management subsystem, planning management subsystem, safety supervision subsystem, office automation subsystem and comprehensive query subsystem.
Question:
(1) Combined with a case, this paper probes into the comprehensive network structure of enterprise information system.
(2) What are the work contents in the stage of system design and system implementation?
Answer: (1) The functional vertical information subsystem and the hierarchical horizontal information subsystem constitute the comprehensive network structure of the enterprise information system (2 points). The performance is as follows: first, it is composed of several vertical information subsystems corresponding to enterprise business subsystems, such as supply and marketing information subsystem, science and technology information subsystem, financial information subsystem and so on. (2 points); Secondly, the horizontal hierarchical structure of enterprise information system is also comprehensive, corresponding to the top decision-making level, middle management level and basic business level (2 points).
⑵ The main contents of the system design stage are: the overall design of the system, including determining the system objectives, establishing the conceptual model and considering the constraints (1 minute); System evaluation: evaluate and select the alternatives of overall system design (1 min); Detailed design of the system: under the guidance of the system design idea, set out to establish the detailed design of the system and strive to ensure the realization of the system objectives. ( 1)
The work in the system implementation stage includes: personnel training, system testing and system conversion. ( 1)
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