"Baidu Business Bridge" is a powerful online customer service software. When potential customers visit corporate websites, they can have a real-time online conversation with corporate sales or customer service personnel by clicking the functional icons on the web pages. This online communication method has not only been widely used in communication, finance, food and beverage express and other industries, but also gradually attracted the attention of various small and medium-sized enterprises. Through this system, in addition to online communication with potential customers, enterprise salespeople can effectively manage and track sales leads, and constantly optimize search marketing according to the source of potential customers, thus improving sales management ability and website visitor conversion rate.