First, according to the post, this year's work situation
This year's main work is divided into three aspects, on the one hand, daily administrative work, on the other hand, assessment formulation and management, on the other hand, foreign financial and recruitment work.
Daily administrative work mainly includes staff attendance, health management, staff meetings, staff collective activities, office supplies procurement, office equipment maintenance and other business personnel matters, which are basically recognized by the company leaders and the company's normal office is carried out in an orderly manner; There have been many changes in the company system in 20xx, assisting Manager Wang to formulate the assessment system; As for foreign property and recruitment, there are relatively few jobs. This year, I cooperated with the census, handled accident insurance for changing business personnel, contacted the recruitment school, and prepared to recruit a car.
Second, there have been some mistakes in the work, so we should analyze the reasons in time and correct them.
There have been some big or small mistakes in this year's work, probably because I just graduated and started to work, so I will make some small mistakes in some work, but I will correct them in time every time. Grow up in constant exploration, and finally sum up your own experience. Think everything through, and do everything yourself. There is also insufficient preparation for some things, which leads to low work efficiency, so we should pay attention to it and improve it in the future work. This year, with the help of others, under the careful guidance of leaders and the reminder of colleagues, many mistakes have been corrected, so I sincerely thank them for their help!
Third, there is growth in work.
In this year's work, I have been groping and accumulating experience. Therefore, both in personal life and work ability have been greatly improved. Andu really taught me a lot and gave me a good opportunity to exercise my administrative ability.
There are really many people I want to thank here. I remember everyone's help and exercise, which will be an indelible part of my growth manager forever. This year has made me grow a lot. Thank you. Finally, I wish you all success in your work, good health, promotion step by step, extensive financial resources and long-term happiness in the new year!
The administration department is one of the key departments of the company, and the requirements for internal management level should be constantly improved, and the policies of government organs and units should be understood and supported in time. Administrative work is very complicated, from copying, scanning, faxing, subscribing to newspapers and magazines, keeping documents, receiving, holding meetings, evaluating, inspecting factories and so on. The completion of every job is a test of responsibility and working ability. How to simplify the complex, ensure foolproof and get the highest efficiency at the lowest cost is not only the requirement of modern enterprises for business personnel, but also applicable to administrative personnel. Although the administrative department is short of manpower, it has done its best to successfully complete all the work in recent months. After several months of tempering and baptism, the comprehensive ability of the administrative department has taken a step forward.
Annual work summary (Chapter 2), the core of the company's administrative department and administrative department is to do a good job of "three services", namely, service leaders, service employees and service plaza merchants. Over the years, we have worked around the center and made achievements in service work.
1, change passive to active. For the key, difficult and hot issues in the company's work, we should think first and serve first. Daily work, such as canteen, warehouse, procurement, vehicle and office consumables control and office equipment maintenance. The administration department has a plan, measures, records and initiative in management. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting and cooperating with other departments, we should be enthusiastic and not offside.
2. In the work plan, all the key points highlighted the 1-2 "key" task. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.
3. Innovation and working methods. Make a breakthrough in the world. Constantly improve and innovate the working ideas and methods, meet the needs of the company's development, realize new measures in the work, promote the work of the administrative department in by going up one flight of stairs, change the service mode of the administrative department, improve work efficiency, and enhance service awareness and professionalism.
Annual work summary (Chapter 3), company administration department, time flies, 20xx year is coming to an end! 20xx has been working in the company since March 23rd. During this work, I made a preliminary plan based on my professional knowledge and years of experience in personnel management, according to the actual situation of the company and my own work. Reality tells me that "only by managing good people can we manage good things", so during my own work, I constantly innovate personnel management according to the actual situation of the company. On the other hand, I still use my preliminary plan to carry out personnel management seriously and practically. First of all, I thoroughly drafted the relevant personnel management documents, and gradually improved them according to the relevant rules and regulations of the company and the actual situation of the company. Finally, I have a set of basic rules and regulations for personnel management.
At the end of September, due to the personnel adjustment of the company, he was promoted to the manager (agent) of his department from June 65438+1 October1,and took over the administration, personnel, office, general affairs and logistics affairs in an all-round way. Under the care, support and guidance of superior leaders, with the cooperation of various departments, and according to the company's principles and policies, the work characteristics of the administrative personnel general affairs department are: to do daily external and internal work well and further improve work efficiency. Further strengthen various services to provide thoughtful and efficient logistics support services for production and operation; Reserve and innovate human resource management to provide dynamic support for the company's development, production and operation; Strengthen system implementation, etc. From June+10/October 1 in 65438, my work as a department manager (representative) was also carried out around the above ideas. Strive to serve the production and operation, and timely adjust the management ideas such as recruitment, employment management and logistics support.
In retrospect, the company accompanied me through a very important stage in my life and let me know a lot. The support and care of the leaders made me understand the warmth of the world. Here, I would like to express my heartfelt thanks to the company leaders and all my colleagues! With your help and understanding, I can be more handy in my work. With your help, I can make the company develop in by going up one flight of stairs and complete various tasks better. Its summary report
1. Complete the relevant documents and materials of personnel management, and gradually improve and distribute them to all departments according to the development of the company; Revise and improve the documents issued by the company and various departments, and sign and issue them; Explain and supervise the implementation of published documents by all departments, and further guide the implementation.
2. Establish, improve and standardize personnel file management (new entry, resignation, transfer and upgrade).
(1), archive the existing personnel, and now the employee files are complete.
(2) Files of all departments and personnel shall be filed in groups to facilitate work operation, verification, transmission and management.
(3), handle the company's new entry, resignation, transfer and other procedures; Classify and file the resignation, resignation and medical retirement of the resigned personnel for easy verification; At the same time, do a good job in keeping files and materials such as personnel transfer and promotion, and send the information of new employees, resigned employees and transferred employees to the finance department at the end of the month.
(4) The person in charge of each department makes statistics on the on-the-job personnel every month, and makes statistics and checks on the resigned personnel, newly hired personnel and transferred personnel, so as to facilitate the inquiry and settlement management of departments, personnel and finance, and strengthen the management of human resources.
5], timely do a good job of collecting, sorting and archiving archival materials.
3. Personnel recruitment.
(1), added by the pass personnel of each department.
(2) According to the actual needs of department personnel, reasonably recruit employees and equip each position; Through a series of practical measures such as widely publishing recruitment information, online recruitment and fixed-point recruitment, we have achieved fruitful results.
4. Staff accommodation. Make statistics on employees' accommodation every month, and report the list of employees living abroad to the finance department, and give housing subsidies according to the relevant rules and regulations of the company.
5. Strict labor discipline.
(1), strengthen attendance management, with the help of the whole company, master the commuting time and standardize the attendance system.
(2) Implement the responsibility of strict attendance system.
(3) Strengthen the management of leave (rest) system and issuance of bills, and resolutely verify and deal with those who fail to perform leave (rest) procedures or leave their posts without authorization. On the one hand, it maintains the seriousness of the attendance system, on the other hand, it stimulates the enthusiasm of employees, thus greatly improving the company's work style.
6. Do a good job in daily work, including: verification and review of excellent employees, salary, promotion and transfer; Check and verify the handling and replacement of work cards.
1。 Do a good job in infrastructure construction and planning and layout of the new factory.
2. Improve the company system and move towards standardized management.
Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of the company, improving the company management system is undoubtedly the basis of its sustainable development. Therefore, establish a perfect, reasonable, scientific and practical management system suitable for Zhiteng Company. In order to further improve the company system and realize the standardization of management, the work of the administrative department in 20xx will be centered on this.
3. Strengthen training and improve the training mechanism.
The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of personnel in all departments of the company generally needs to be improved, especially the department heads, and we shoulder the heavy responsibility. It is necessary to make a training plan according to the actual situation, carry out iso system management and effective application, and bring them real help.
Assist departments and strengthen team building.
Continue to cooperate with various departments to assist in handling various emergencies. 20xx is a year of expansion and growth of the company, and having a united and innovative team is the guarantee of the company's development. Therefore, strengthening team building is also the focus of the administration and personnel department in 20xx.
In fact, as the saying goes, "all the difficulties in the world begin with ease, and all the major events in the world begin with detail." As long as we work more carefully, communicate more and have a stronger sense of responsibility, I believe the company and employees will become stronger and stronger. Thank you!
Summary of annual work: In the past year, the company's administrative department (Chapter IV) has focused on management, service and learning, and paid attention to the pivotal role of the administrative department in connecting the preceding with the following, connecting the left and right, and coordinating all parties, making positive contributions to the successful completion of the company's annual business objectives and tasks. The work this year is reported as follows:
First, the completion and achievements of key work this year.
1. Handling and annual inspection of various licenses of the company, as well as liaison and communication with external institutions.
In 20xx, cooperate with relevant departments, successfully complete the replacement of relevant licenses after the change of the company's business address, complete the annual inspection of the company's licenses on time, organize and accept the inspection of government drug supervision, social security, fire protection and other departments, correct the industrial and commercial electronic information of enterprises, and maintain good relations with district industrial and commercial bureau, social security bureau, labor inspection brigade and other departments.
2. Budget and control of management expenses
According to the company's financial standard system, in order to reasonably control the management expenses of the enterprise, the administrative department has made a budget plan for the next month at the end of each month, and tried to control the expenses within the plan. I set up a ledger for the company's office space rental fees, utilities, office and labor insurance supplies, fixed assets purchase, communication fees between employees and the company, etc. And register one by one every month, and summarize and analyze the data at the end of the year, so as to budget and control the expenses more accurately and carefully in the coming year.
3, the company's fixed assets, office supplies and labor insurance supplies management.
As an administrative department, purchasing, managing and distributing the company's fixed assets, office supplies and labor protection supplies is one of the important daily work of the department. After I entered the company, I first counted, registered and marked the company's existing fixed assets, then revised and formulated the management system of fixed assets and office supplies according to the company's actual situation, established the process of adding fixed assets, applying for instructions from relevant departments and general managers before purchasing, and collecting and distributing office supplies quarterly, which standardized the company's fixed assets and office supplies.
4. Management of company seals, documents and contracts
In 20xx, the administrative department drafted and revised the company's seal management, file management and contract management systems, standardized the official seal use registration process, and sorted out the company's files and contracts. In view of the fact that there are no factors affecting work efficiency, the contract circulation approval process has not been fully implemented, but the contract approval steps are temporarily merged into the official seal use approval, which avoids risks to some extent.
5. Salary, benefits and performance appraisal management of employees of the company
1/kloc-0 has been taking over the accounting and distribution of employees' wages and benefits since he joined the company in June. In the past 10 month, I completed the monthly salary accounting on time, assisted the general manager's office to formulate and improve the salary management system and performance appraisal management system according to the external market situation and the actual situation of the company, adjusted the monthly salary, social security base and provident fund of employees, ensured the rights and interests of employees, and made the salary management of the company more standardized. At the end of the year, according to the requirements of the group headquarters, make statistics on the implementation of the company's 20xx annual salary budget, and draw up the 20xx annual salary budget to ensure that the company's total salary does not exceed the prescribed standards and is competitive and attractive in the industry.
6. Daily personnel work and employee relationship management
In 20xx years, I handled the work of employees' entry and exit, confirmation, renewal, file transfer and storage on time and with good quality, and formulated and implemented the company's employee handbook, which further standardized the daily behavior of employees. On the other hand, cooperating with trade unions, actively listening to employees' voices, answering employees' questions in time, and organizing employees to participate in sports games, group tours and other activities have enriched employees' spare time life, improved employees' morale, and kept employees' work efficiency high.
7. Contact and communicate with the group headquarters, and complete the assigned tasks on time.
As a holding subsidiary of Renfu Pharmaceutical Group, Renfu Nuosheng maintains close contact with the group, and the administrative department also undertakes daily contact and communication with the human resources, administration, legal affairs, secretary-general, strategy, trade unions and other departments of the headquarters. In 20xx, I * * * received more than 0/00 copies of notices and documents/kloc-forwarded by the group, earnestly completed or organized the completion of various tasks assigned by the group, and reported relevant materials on time, ensuring that the company's year-end "Headquarters Cooperation" score was free of any deduction items.
8. Assist the quality and sales department of the company to complete relevant work.
The company's business philosophy is to manage and control each process with the quality assurance system as the main line. As a pivotal department, the Administration Department actively assists the Quality Management Department in the revision of quality system documents, training and testing institutions, warehouse renovation and process optimization. , and assist sales, procurement, finance and other departments in daily preparation and submission of materials to ensure the smooth operation of the company.
Two. Progress made this year
1. Through daily work and cooperation with various departments, I learned about the overall operation process of the company and infected and learned the team spirit of the company;
2. I deeply realize the importance of quality management system to an enterprise, have a new understanding of the role of quality management, and learn the relevant knowledge of drugs and gsp;
3. By handling administrative and personnel work alone, I have exercised and improved my adaptability and judgment.
Third, three thoughts on this year's work.
1, perhaps because of the lack of experience in pharmaceutical commercial enterprises before, I was not familiar with the operation process and rules of enterprises at first, and failed to meet and foresee the needs of other departments in advance. In the future, we should know more about the work of various departments in order to better play the role of service and supervision;
2. Personal knowledge of medicine is not enough, so it is necessary to strengthen the study and understanding of basic knowledge of medicine, gsp knowledge, drug laws and regulations, especially the quality management system documents of our company;
3. Because the work I am responsible for is complicated, sometimes there is no good priority and time, so that some planned work can't be carried out. In 20xx, I will strengthen my personal time management level, improve my efficiency, and finish all my work in a more orderly manner.
The annual work summary of the company's administrative department (Chapter 5) came to an end unconsciously. Looking back on the work of the administration department in the past year, I can't help feeling deeply. The past year was a busy and full year, and it was also a year from unfamiliar to familiar since I joined the administrative department. Little by little in this year's work let me keep learning and growing. Although there was no vigorous victory, it experienced extraordinary tests and tempering.
I. Review of Work in 20XX
1. Human resource management: 20XX is an extraordinary year for the administrative department. With the encouragement and guidance of the company's leaders, the organization was adjusted. The company established the operation department and replaced the head of the quality control department and the head of the administration department, which made the company's work start a new situation. Optimize the allocation of human resources, dismiss xx employees whose personal qualities and professional skills are not up to standard, recruit elites from all walks of life through TV advertisements, online media and on-site recruitment in 20xx, interview and apply for more than xxx people, not only introduce xx talents who shine in various positions, but also widely publicize the company in xx area and even the whole North China, expanding its influence.
2. Logistics management: We are committed to creating a comfortable and clean working environment and living and rest environment for employees, and at the same time do a good job in the sanitation and greening of the factory, leveling the land in spring, watering and fertilizing in summer, cleaning the fallen leaves in autumn, and preventing cold and freezing in winter. Over the past year, we have carefully cared for nearly xxx trees, hundreds of flat strawberries and hundreds of flat lawns in the factory. Through our efforts, the factory has three seasons of trees, flowers and birds, fruits and vegetables, and four unique landscapes; In line with the people-oriented principle, do a good job in vehicle management. Our drivers are not afraid of long distances, get up early and get greedy for the dark, and send passengers to their destinations safely and on time, with a total mileage of xx thousand kilometers throughout the year, driving safely without accidents; The management of canteens is the focus of the administrative department. According to the actual situation of the company and the attendance of employees, the supplementary meal is xxxx yuan. Establish the service consciousness of "it is our duty to do all kinds of reception well and serve the staff", strengthen the sanitary management of the canteen and innovate the dishes, so that everyone can eat with confidence. In the past year, ordinary employees hosted more than xxxx times, external xxx times and xxxx times.
3. Daily office management: do a good job in distributing company benefits and labor insurance, organize and implement the procurement of office facilities, office supplies, labor insurance benefits and other commodities according to the procurement plan, strengthen the deployment and management of office supplies, contact the cooperation unit of office equipment maintenance, negotiate preferential conditions and gifts with drinking water companies, (summary report on special education of three strictness and three realities), explore the procurement channels of office supplies, and find suppliers with high cost performance. Formulate enterprise "VI", change the doorplates of various departments, update the business cards of corporate brochure and employees, further spread the business philosophy, establish enterprise visibility and shape enterprise image; As a window to coordinate with other units, the Administration Department has always participated in meetings and appraisals of all units, carefully sorted out and submitted various data reports, conscientiously completed various tasks required by all units, straightened out relations with all units, and always maintained good relations with various functional units, and won the fourth place in the National Games and the first place in the "Chinese Dream, Catch the Exam" speech contest of the Water Affairs Bureau. Internally, communication and coordination are taken as the starting point, and more attention is paid to coordination and cooperation with various departments, which ensures the uploading and issuing of various instructions and task objectives and effectively improves management efficiency; Drafting comprehensive notices and reports, organizing, recording and sorting out office meetings, refining meeting minutes and main points, and implementing relevant resolutions of the meeting; Earnestly receive, distribute and supervise the relevant documents of the company; Timely convey and implement the spirit of relevant meetings, documents and instructions of the company; Organize and file important documents and approvals of the company, and do a good job in filing management.
4. License declaration and management: In 20xx, the administrative department completed the procedures of increasing the enterprise business license 1 100 million yuan, changing the examination and approval address of health license, and passed the annual supervision of "ISO three-system certification", "xx water-saving certification" and "xx province credit access certification"; Handle PE gas pipeline production license, catering license, special equipment operator certificate and special equipment safety administrator certificate; It has successively declared the honorary titles of "100 private entrepreneurs in science and technology", "quality products in xx province", "quality model in xx province" and "20XX national healthy lifestyle demonstration unit".
5. Engineering data collation and budget and final accounts: follow up the reconstruction project of xx road water supply pipe network in xx county, the collection and collation of site construction data in the early stage of xx road water supply pipeline construction project in xx county and the compilation of completion data in the later stage; Earnestly study the knowledge of municipal pipeline installation project budget and final accounts, prepare the water supply project budget of xx Royal Modern Agriculture Comprehensive Demonstration Park, sort out the final accounts of the water supply network relocation project in the new school site area of xx County No.1 Middle School, and the final accounts of the water supply network reconstruction project of xx Road in xx County, and follow up the audit and final accounts of various projects.
Second, the problems existing in the work
The administrative department is both familiar and unfamiliar to me. I say familiar because I just came to the company three years ago and worked in the administrative department. Some of my work is also the responsibility of the administration department at the moment. I said I wasn't familiar with it, because I've been working. I really deeply understand that the administration department is the guarantee for employees in all departments of the company to sit, sleep, walk and other related activities, and it is also the hub for the company to connect the preceding with the following, communicate with the outside, coordinate the left and right, and contact the four sides. Handle logistics management, vehicle management, human resources, document processing, file management, document approval, meeting and activity arrangement. Also let me know its intricacies and trivialities. When I really realize it, I feel that I have a heavy burden, and my knowledge, potential and experience are far from the requirements of the company and the work effect I want to achieve.
1. Being in a brand-new department environment and a brand-new team, I don't know my work well enough, so my work efficiency needs to be further improved. Not detailed and sensitive to all work requirements, and the supervision and inspection work is not in place.
2, some work coordination is not in place, dealing with external relations, dealing with the relationship between superiors and subordinates, the relationship between departments, the relationship between employees, the lack of skills in dealing with relationships, the management of departmental personnel is not detailed enough, so thinking should be more thoughtful and meticulous, and communication with everyone should be further strengthened.
3. I lack professional skills, so I can't handle some highly professional jobs. My management level is far from the requirements of the company. In the future, we should learn professional skills and improve management level.
Three. 20XX work plan
1. Strengthen study and broaden knowledge. Study hard professional knowledge and common sense of relevant laws and regulations. Strengthen the understanding of the development of the industry, and strengthen the understanding and learning of the surrounding environment and the same industry. Understand the overall planning and current situation of the company. Bring the necessary basis and reference for the decision-making of leaders.
2, based on the principle of seeking truth from facts, strengthen the coordination potential, so that the situation will be reported immediately. Keep abreast of employees' ideological trends, guide them correctly, strengthen communication, understand everyone's work progress and feed it back to the general manager, so that the company's supervisor and general manager can further arrange the delivery work on this basis and really be the assistant of the leader.
3, clear job responsibilities, strict labor discipline, the initial establishment of performance appraisal system and methods. From the aspects of labor discipline, job responsibilities, communication and coordination. , will improve the landing and bring effective basis for the evaluation and assessment of various departments. Strengthen the reform and innovation of salary system, explore the establishment of salary system and system that is consistent with the development strategy of enterprises, with reference to the labor market, based on work value, oriented by work performance and oriented by enterprise benefits, stabilize the workforce, stimulate work enthusiasm, enhance execution and create high efficiency.
4. Continuously improve the level of human resource management. Strengthen the post optimization of existing personnel, and start with the quality, skill level and comprehensive potential of personnel, scientifically and rationally allocate posts, so as to make the best use of talents; Strengthen the innovation of talent introduction and training mechanism, broaden channels, do a good job in recruitment and employment, and create a big environment of "attracting and retaining talents" from the details of future development planning, current welfare treatment and humanistic environment to ensure the stability of enterprise personnel elements and improve the competitiveness of enterprises; Strengthen innovation, engage in more activities, invigorate the atmosphere, and create a good working atmosphere for enterprises; Strengthen the guidance, supervision and inspection of logistics work, strengthen the quality of logistics personnel, improve the effectiveness of work, continuously strengthen the sense of service, and continuously improve the support potential and service level of administrative departments to other departments.
5. Establish employee education and training system to make training practical and normal. The administrative department should, according to the actual situation of the enterprise, make use of all favorable resources, strengthen the training of all staff, and keep up with the work and post requirements. Seriously implement the training demand analysis, and do a good job in the design and implementation of training. It will combine the realization of the business strategic objectives of the enterprise with meeting the personal development needs of employees. Training to transfer knowledge such as corporate culture and values.
6. Establish safety production responsibility system, formulate safety management system and operating rules, investigate and control hidden dangers and monitor major hazard sources, establish preventive mechanism, standardize production behavior, make all production links meet the requirements of relevant laws, regulations and standards on safety production, ensure that people, machines, materials and environment are in a good production state, and continuously improve, and constantly strengthen the standardization construction of enterprise safety production. Do a good job in the basic work and grass-roots work of enterprise safety production, strive to achieve full participation, and achieve the second level of safety production standardization.
7. Save logistics operation cost and office supplies procurement cost. Purchase should not only shop around but also ensure quality. Water, electricity and air conditioning should be used scientifically and rationally, so as to prevent waste, strengthen records and statistics in all aspects of administrative work, and do a good job in reimbursement and audit of logistics expenses and office supplies expenses.
Four. Prospects and goals for the new year
20XX This is a year full of new ideas, expectations and challenges. Internally, we should optimize the structure, strengthen management innovation, and develop step by step and steadily externally. In the new year, we are determined to open up our working ideas, innovate our working methods, keep learning, seriously improve our working level, and devote ourselves to all the work of the administrative department with a brand-new working style, higher working enthusiasm and more dedicated working attitude, so as to provide basic services for the overall development of the company and play its due role in the realization of the company's annual overall working objectives.
Annual Work Summary (Chapter VI) 1 The company's administrative department fought well in advance when the company was established, cleaned the new office area, opened computers, telephones and network cables in all office areas, and purchased office supplies, which ensured the normal operation of the company in a short time.
2. License processing: the license processing was completed on schedule, which ensured the normal development of the company's work; And communicate and coordinate with various departments to effectively carry out administrative security work.
3. Improve the meeting work of the company. At present, the meetings held are: the discussion meeting of the company's directors' resolutions, and the company's regular administrative meeting on Monday; General manager office meeting.
4. Communicate with relevant functional departments and brother units inside and outside the region to keep the company's external contact smooth.
5. Strictly control the use of office supplies and low-value consumables in the company, reasonably purchase office supplies, and do a good job in keeping goods and registering department recipients.
6. Budget the purchase of office supplies and low-value consumables every month, strictly control all office expenses, record the office supplies applied by various departments, and make statistics in the form of monthly summary and annual summary. Take saving and reducing cost as the first principle.
7. Do a good job in the logistics management of all departments of the company: be responsible for the company's safety precautions, vehicle use and dining arrangements in the canteen. , timely solve the communication and coordination problems needed in the work of various departments.
At the beginning of the year, our department and three other subsidiaries successfully organized a sports meeting. This activity not only strengthened the fitness awareness of all employees, but also promoted the good interaction with the three subsidiaries.
9. During the National Day, the company organized activities to celebrate the National Day. Through these activities, colleagues from all departments strengthened communication and exchanges during meals and games.