12315:12315 is a consumer complaint hotline and a nationwide internet platform.
12365: 12365 is a comprehensive service platform integrating reporting and complaint handling, consulting service and information transmission.
Second, the management institutions are different.
The management organization of 123 15 is the State Administration for Industry and Commerce.
The management organization of 12365 is the State Administration of Market Supervision.
Third, the opening time is different.
The platform of12315:12315 was opened on March 17.
12365: The platform opening time of12365 is 20065438+0 March 13.
Fourth, the roles are different.
The opening of the special number12315:12315 has unblocked the channels of consumer complaints, made it more convenient for the industrial and commercial departments to receive and handle consumer complaints and reports in time, better protected consumers' rights and interests, severely cracked down on the manufacturing and selling of fake and shoddy goods, and promptly and effectively investigated and dealt with all kinds of economic violations.
12365: 12365' s function is to perform the administrative functions entrusted by the product quality law, strengthen the complaint reporting work, and meet the growing demands of consumers.
Baidu Encyclopedia-123 15
Baidu Encyclopedia-12365