What will the bank do if it asks for identity information?

If the bank calls the customer to verify the identity information, it is nothing more than the following two reasons: 1, to improve the customer's personal information; 2. Further check customer information according to our anti-money laundering requirements. At present, banks provide two channels to improve and update personal identity information: one is the electronic channels of banks (mobile banking, online banking, WeChat banking, etc. ). 2. I bring my valid identity certificate to the bank's business outlets.

Article 19 of the Measures for the Administration of Customer Identification and Customer Identity Data and Transaction Records of Financial Institutions and other relevant provisions, "Financial institutions shall not provide services or conduct transactions with unidentified customers, and shall not open anonymous accounts or pseudonymous accounts for customers." Suspend the provision of financial services for accounts in the name of customers with incomplete or untrue identity information retained by banks.

There are 9 items of customer identity information that need to be verified and improved:

Name, gender, nationality, occupation, address of residence or work unit, telephone number, identity document, type and number of identity document, and validity period of the document. Complete personal customer information is the basic authentication of the customer's own identity and the basic condition for the customer to handle business in the bank; At the same time, it can also prevent units and individuals from being opened by criminals under false names, and reduce economic disputes and losses caused by false names and anonymous accounts.

If the information is incomplete and untrue, according to the relevant provisions of the state, if the elements of personal information are missing and not updated within 90 days after the first prompt of bank SMS, it will affect the over-the-counter channel transaction; If the customer information is not re-identified within a reasonable time, the customer will be suspended from handling some business. Specifically, financial services involving inquiry, deduction and settlement will be restricted.