1, contact customer service: First of all, you can try to contact the customer service of a good shopping mall or shopping platform, explain your situation to them, provide relevant evidence and see if you can solve the problem.
2. Complaint reporting: If communication with customer service fails, you can complain to the relevant platform. For example, if you make a transaction through WeChat payment or other payment methods, you can submit a complaint to WeChat or the corresponding payment platform. At the same time, you can also report to the public security organs and let them investigate and handle this matter.
3. Save evidence: Before taking any action, you must save all the evidence related to the best transaction of good things, including transaction records, chat records, pictures, videos, etc. This evidence will help you prove your rights and help you recover your losses.