First, reassure parents that for college students, they are adults and can take care of themselves. But after the outbreak, many of their behaviors will also be restricted. So at this time, the most important thing is to make some reasonable arrangements to separate active students from negative students. At the same time, seek help from medical staff in other places as soon as possible, and put students in hospitals to prevent large-scale infection. Report the situation to parents in time, and parents need to keep abreast of the school's every move. Many schools are afraid that the epidemic will affect their reputation, but if they do not make arrangements for related work, they will eventually lose their credibility when they arrive at the school.
Second, arrange special personnel to appease parents. Many schools have psychological counselors, all of whom are psychology majors. Therefore, knowing what needs to be done at this time can make parents no longer worry. Schools can arrange online parent-teacher conferences so that psychological counselors can relieve parents' emotional state in time. Schools need to open a 24-hour hotline. If parents have any abnormal mental state, they can ask the school for help in time.
After this incident, I believe many parents are in a state of extreme panic. If the child is infected, it is likely to leave sequelae in the future. School staff need to assure parents that their children's health will recover as soon as possible, and at the same time deal with students' eating problems. Because there are usually tens of thousands of undergraduate courses in a university, every student needs to supplement proper nutrition. Schools can take photos of students eating on the official WeChat account to keep a proper distance from students. Protecting your body is always the healthiest, and school leaders should check it in time.