I. Functional Structure of Roommate Software ............................................ 1
(a) Housing Management ......................................................................... 1
(B) tourist source management
(3) Business dynamics
(4) Utility ................................... 1
(5) Business Settings .........................................................................................................................................................................
(6) ................................................................. 1
(7) Data Management ................................................................... 1
(8) Networking communication
Two. Function Description of Roommate Software ................................................................................................................................................ II
(a) Housing management .........................................................................................................................................................................
(B) Tourist source management 2
(3) Business trends 2
(4) Utility .................................................................................................................................................. 2
(5) Business environment
(6) System Settings
(7) Data management
(8) Data exchange
Three. Features of roommate software
(1) property dictionary
(2) Pinyin abbreviation or initial Chinese character query
(3) public/private/special schools
(4) recommended rooms
(5) Limit the number of times that sales staff visit the owner.
(6) Graphic design and house photos
(7) user-defined columns
(8) Follow-up tasks
(9) Advertising management
(10) Business communication
(1 1) electronic attendance
(12) electronic map
(13) Multi-level and multi-post authority management
(XIV) Centralized and distributed data configuration
(15) Powerful database maintenance and management
Four. Roommate software network structure
(1) The network structure of room friend software is as follows ................................................................................................................................................................
(2) Relevant configuration requirements are shown in the following table.
references
Introduction of fangyou software
First, the functional structure of roommate software
(1) house management: 1. Housing information
2. Track records
Follow up the task
4. Advertising management
5. Transaction records
Step 6 collect records
(2) Tourist source management: 1. Tourist source information
2. Track records
Follow up the task
(3) Business trends: 1. Performance ranking
2. The manager's opinion
3. Press announcement
answer the question
5. Staff Forum
6. Business reminder
Utility: 1. Electronic attendance.
2. Electronic map
3. Employee Address Book
4. Commission calculator
5. Loan calculator
6. Blacklist management
7. Encrypt rooms to public rooms
8. The salesman transferred the house.
(5) Business setting: 1. organization structure
2. Urban areas
3. Attribute dictionary
4. Attribute parameters
5. Management options
(6) System setting: 1. Display settings.
Log in again
Change password
4. Operation log
(7) Data management: 1. Database connection.
2. Backup and recovery
3. Database repair
4. Registration code registration
(8) Network communication: 1. Manual data exchange.
2. Automatic data exchange
3. Network switching settings
4. Exchange logs online
Second, the room friend software function description
(a) Housing management
1. Housing information: registered rental information, including basic housing information, supporting facilities, transaction type, entrustment method, commission method, owner information, affiliated salesmen, encrypted houses, public houses, etc. Sales staff can quickly query the required housing through the pinyin abbreviation of the real estate name or various combinations of conditions.
2. Follow-up record: the salesman regularly contacts the owner to obtain the latest information of the house, including price changes, supporting changes, rental and sales, etc. It is convenient for managers to manage the activity of salesmen.
3. Follow-up task: the manager can select the attribute to assign the follow-up task in the attribute list, and specify the operator, execution date, task description, etc. , batch (item by item) to generate subsequent tasks. The salesman can consult his own follow-up task arrangement, follow up the owner according to the manager's instructions, and register the follow-up record. The manager can check the sales staff's task completion at any time.
4. Advertising management: users can select the houses to be advertised in the housing list, generate advertising records one by one or in batches, and register their own advertising release date, media, release number, etc. , and record whether they have been released or will be released by setting their [released] flags.
5. Contract record: If the house has been sold, the salesman registers the contract record, inputs the corresponding buyer (tenant) information and commission information, and changes the house status to sold (rented).
6. Record of commission collection: According to the contract records, the financial department collects agency fees from the owners and customers, records the collection of each commission, and can make statistics on the amount received.
(B) tourist source management
1. Customer information: customer information registered for lease purchase, including basic customer information, demand, transaction type, entrustment method, commission method, salesman attribution, encrypted customer, corporate customer, etc. Sales staff can quickly find the required customers through the pinyin abbreviation of the real estate name or various combinations of conditions.
2. Follow-up record: the salesman regularly contacts the customer to obtain the latest information of the customer, including the change of bid, demand and whether the transaction is completed. It is convenient for managers to manage the activity of salesmen.
(iii) Business developments
1. Performance ranking: statistical analysis of housing development, follow-up, transaction and actual payment within the time specified by the salesman, which can be displayed in the form of reports, bar charts and pie charts. For managers to analyze performance and salesmen to encourage each other.
2. Manager's comments: According to the salesman's performance, the manager can make some comments regularly, give work guidance, praise the salesman with good performance and boost morale.
3. News announcement: release company announcements and other information, and also extract meaningful information such as industry news and article comments for employees to read.
4. Frequently asked questions: In the company's business knowledge base, managers or experienced salesmen will answer frequently asked questions in the business process for other salesmen to learn from.
5. Staff forum: for salesmen to communicate freely, and salesmen can post and reply.
(4) Practical tools
1. Electronic attendance: When employees log in to the system for the first time every day, the system will automatically record their working hours, display the information of early arrival or late arrival, and register it in the electronic attendance book for managers to consult and handle.
2. Electronic map: Electronic map library, where users can scan and add the required house maps or photos for the sales staff to consult and locate the architectural dictionary on the electronic map. The system provides an electronic map of Shenzhen.
3. Commission calculator: the commission ratio of multi-level salesmen set by the company is judged according to the amount of money actually received by the salesmen, and then the commission amount is calculated separately.
4. Loan calculator: According to the area, unit price, loan ratio and loan term of the house purchased by the customer, the total house price, down payment, total loan amount and monthly repayment amount can be quickly calculated. The loan interest parameters and the proportion of deed tax and stamp duty can be adjusted according to national policies.
5. Blacklist management: Record the telephone number of competitors in the Blacklist. If there is a suspected call next time, you can immediately check it in the Blacklist and take corresponding measures to avoid information leakage.
6. Convert the encrypted room into an open room: convert the encrypted room of the designated salesman or the whole business department into an open room.
7. Transfer of property by salesman: transfer all the property (customer) sources of the specified salesman to another salesman, which is generally used when handling the resignation of the salesman.
(5) Business Settings
1. Organization structure: set the department level of the company and support multi-level department organization. Add employees from all departments and register personal basic information. According to the multi-level permissions such as query, modification, addition and deletion, the operator is authorized for each functional module, and the job responsibilities and operation permissions of different departments and posts are defined to ensure the confidentiality of data and the safety of system operation.
2. urban area: the system is divided into [city->; Urban area->; area->; Attribute] For the regional hierarchy, the system has preset the city and city data, and this function can set the region.
3. Property dictionary: In order to facilitate the entry of the source information of the house (guest) in the future, a property dictionary must be set up in advance, that is, the names of all the properties in the business area and their building information are entered into the system in advance, so that the salesman can simply click and select when entering the source information of the house (guest) in the future, which greatly reduces the workload of recording the houses and can avoid the query and statistical errors caused by multiple disks.
4. Real estate parameters: common real estate parameters are set in the system, including real estate parameters such as real estate use (residence, office building, etc.). ), type (multilayer, high-rise, etc. ), transaction parameters such as commission method (with or without commission), etc. Users can use this function to add the required parameters by themselves.
(6) System Settings
1. Display Settings: Personalized settings, and the operator can choose to set his own system startup interface, display data cycle, screen saver regularly, etc.
2. Re-login: Under the condition of not logging off the system, the operator can be directly changed, which is convenient for operators with different operating rights to use the system.
3. Password change: used for the operator to change his own system login password.
4. Operation Log: View the operation history of all users in the system.
(7) Data management
1. Database connection: The client and the database server must be connected normally. This function is used to test the connection status between them and save the connection parameters.
2. Backup and recovery: used for regular data backup and recovery to avoid data loss due to computer failure. The system can automatically back up according to user-defined time periods.
3. Database repair: an administrator's database repair tool, which can directly execute database operation statements of standard SQL. Please use it with the help of the developer.
4. Registration code login: the product registration code used to register genuine users.
(8) Data exchange
1. Manual data exchange: used to exchange business data and management data between the outlets and the company headquarters through modems. The network administrator manually starts the data exchange program.
2. Automatic data exchange: it is used to exchange business data and management data between outlets and company headquarters through modems. The system automatically starts the data exchange program at regular intervals, and the start time is set by the administrator.
3. Data exchange settings: Before using the manual data exchange or automatic data exchange function, you need to set the data exchange mode between the company headquarters and various outlets here.
4. Data exchange log: View the exchange history of all outlets and data centers.
Third, the function of room friend software
(A) the establishment of a dictionary
Standardized listing and re-listing can prevent a city from being composed of many buildings, which can be buildings, communities, courtyards, houses and villages. The names, buildings and related information of all buildings in the business area can be entered into the system in advance to form an architectural database, which is called an architectural dictionary.
The advantages of real estate dictionary are as follows:
1. Because the building name and its related information have been entered into the computer in advance, the salesman only needs to click and select when inputting the source information of the house (guest). For example, there are 20 houses for rent in Fortune Building, and the salesman doesn't need to input the word Fortune Building 20 times repeatedly, which greatly reduces the workload of recording houses.
2. Multi-disk is a common problem in real estate management. For a lottery building, the salesman may enter or lose a lottery building, a lottery shopping mall, even a lottery building, a lottery summer and so on. More than one plate will lead to repeated plates, missed investigations, missed business opportunities and statistical errors. The adoption of real estate dictionary technology can completely avoid the phenomenon of multiple names in one plate and realize the standardized management of housing information.
3. The real estate dictionary is the technical basis for quick searching pinyin abbreviations.
4. The real estate dictionary is actually a complete business knowledge base, through which new salesmen can quickly understand the basic situation of real estate and enter the business role as soon as possible.
(2) Pinyin abbreviation or initial Chinese character query
It's easier to log in and faster to query. When entering or looking for a house, you only need to enter the pinyin abbreviation of the name of the real estate to find out the rental and sale of the real estate.
(3) Public/Private/Special Quotation
For each house, the key items are the room number, the owner's name and telephone number. If these items are encrypted and only some people can see them, the house is called a private residence. If everything in the house is public, it is called an open offer. If subsequent records must also have permission to view them, they are called special disks.
If the house developed by the salesman is designated as his own private disk, other salesmen can't view the key projects of the house, so they can only contact the owner through this development salesman, which is conducive to protecting the enthusiasm of the development salesman.
However, if the property is designated as the private property of the development salesman for a long time, it will bring inconvenience to other salesmen in doing business. Therefore, the protection time of private property should be limited, usually one to two weeks. Once the protection period comes, private property will be forcibly converted into public property.
Roommate intermediary system supports completely private disk system, partially private disk system and completely public disk system, and supports the function of converting private disks into public disks in batches on a regular basis.
(4) Favorite house/recommended house
The operation is more humanized, and the salesman who sells well can put the house he cares about into the house favorites, and then he can quickly call out the reference; Sales staff can recommend houses to each other and promote high-quality houses to get more attention and clinch a deal as soon as possible.
(five) the number of times the salesman meets the owner.
Strict telephone management to prevent smuggling orders. Set whether to enable this restriction function in [Employee Permission] and specify the maximum number of times the salesman visits the owner every day. In the future, the salesman must click the [View Owner] button to view the property owner, and the system will automatically register. If the cumulative number of views exceeds the specified number, it will not be displayed. This function can greatly improve the security of the company's housing data.
(six) the plane design and housing photos
Painting is stupid, and looking at the house is more intuitive. Taking pictures of the interior/exterior/environment of key houses with digital cameras allows customers to see the real situation without leaving home. A house can add multiple photos; Support a variety of photo formats, which can be enlarged, reduced and translated; Salespeople can also comment on the content of photos.
(7) Custom columns
Personalized settings make it easier to see dishes. A [Custom Column] button is added to the toolbar of the list of houses and customers. Users can choose the data column they care about to show and hide other columns. Each user can define his own personalized column display settings.
(8) Follow-up tasks
Don't let go of the old plate. The employee's neural manager can select the attribute to assign the follow-up task in the attribute list, and specify the salesman, execution date, task description, etc. , batch (one by one) to generate follow-up tasks. The salesman can consult his own follow-up task arrangement, follow up the owner according to the manager's instructions, and register the follow-up record. The manager can check the sales staff's task completion at any time.
(9) Advertising management
In order to promote the media, users of Pan Liang Daily Newspaper can select the houses to be advertised in the list of houses, generate advertisement records one by one or in batches, register the date, media and issue number of advertisements on them, and record whether they have been published or will be published by setting the [Publish] flag. Users can maintain the name of advertising media through [Attribute Parameter].
(10) Business communication
For internal competition, teams should cooperate. The list of excellent sales personnel can be listed in the performance ranking table and displayed in the form of reports, bar charts and pie charts. Provide various forms of communication between managers and salesmen, such as news announcements, manager comments, business knowledge questions and answers, employee forums, etc.
(1 1) electronic attendance
Come to work on time. If you want to register when you go out, you can specify the employee's commute time in Organization. When employees log in for the first time every day, the system will automatically record their working hours, display the information of early arrival or late arrival, and register it in the electronic attendance book for managers to consult and handle. Administrators can also set to enable or disable the automatic attendance function.
(12) Electronic maps
The map is circled, which is very convenient for users to find a house. Users can scan and add the required real estate maps or photos for the reference of sales staff, and locate the real estate dictionary on the electronic map for future search.
(13) Multi-level and multi-post authority management
The authority is strictly controlled to realize multi-dimensional comprehensive authority management of operation type, authority level and employee position. Operating category authority management, such as stipulating that salesmen can only view and add their own houses, and cannot modify or delete houses; Multi-level authority management, such as stipulating that salesmen can only view their own houses, or they can view the houses of their own departments, or they can view the houses of other departments; Multi-function management can specify whether employees are ordinary salesmen or branch managers and so on. Multi-level and multi-job permission management not only meets the flexibility of operation, but also realizes the controllability of management.
(XIV) Centralized and distributed data configuration
Maximum performance, stability and reliability. Users can choose to configure the database in the branch storage, which is called distribution. If only one database is kept in the headquarters, the branch stores use the remote direct connection of the clients to realize centralization. These two methods have their own advantages and disadvantages. For more information, see Comparison between Distributed and Centralized.
(15) Powerful database maintenance and management
There are backups every day, and users can realize complete data management by themselves, including scheduled automatic backup and scheduled automatic data exchange, which fully guarantees the consistency and security of data.
Four, room friends software network structure
(1) The network structure of room friend software is shown in figure 1:
Figure 1 network structure
(2) See table 1 for relevant configuration requirements:
Table 1 related configuration
Project data center server branch host salesman computer
Hardware basic configuration CPU P4-2.8G
5 12M memory
80G hard disk CPU P4-2.8G
5 12M memory
40G hard disk terminal or
Celeron -800M 128M memory
Disk or diskless workstation
The hardware is recommended to configure CPU P4-3.0G dual-core.
1G memory
160G hard disk CPU P4-2.8G
1G memory
80G hard disk terminal or
P4-2.0G 128M memory
Disk or diskless workstation
Software system configuration Windows 2000/03 server
MS SQL Server 2000 Windows 2000/03 Server
MS SQL Server 2000 Windows 2000/XP
Network configuration ADSL access to the Internet.
(External IP is needed IP) ADSL broadband Internet access.
TCP/IP protocol connection for Internet access.