Where is the customer service of Tmall Supermarket? Detailed step diagram of contacting Tmall customer service.

It's convenient to visit Tmall Supermarket. You don't have to look for anything beside the shelf. You can find it by direct search, and you can deliver it to your door if you buy it. Netizens who often buy things in Taobao will find Wangwang customer service in Tmall Supermarket, but unlike Taobao, Tmall Supermarket has no real customer service. So how does Tmall supermarket contact customer service? Where is the customer service of Tmall Supermarket?

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Where is the customer service of Tmall Supermarket? How to contact the customer service of Tmall Supermarket?

Tmall is an online retail supermarket, with all kinds of things. Basically, everything that can be bought in the supermarket is here, but many netizens find that they can't find customer service when shopping in Tmall supermarket. How can Tmall supermarket contact customer service? Is there no customer service in Tmall Supermarket?

In fact, Tmall supermarket has customer service, but because there are many and miscellaneous goods in the supermarket, there will be many more customers than retail stores such as clothing. Therefore, Tmall Supermarket does not have Want Want customer service, and online customer service only has an intelligent robot, which can solve some conventional shopping problems.

You add things to the shopping cart marketing, then go in and pay and quit, the goods will go to the waiting area, and then you click on the waiting area and then click on the goods to have customer service.

Specific steps:

First, open Taobao app, find your own mobile phone desktop Taobao app, click Enter, and wait for the system to enter the Taobao page.

Second, after the system jumps, it will automatically enter the homepage of Tmall Supermarket, as shown in the figure below. At this time, we can find the entrance of Tmall Supermarket on the homepage, and click Enter.

3. Click on the entrance of Tmall Supermarket, and the system will jump to the homepage of Tmall Supermarket.

4. Click My Portal at the bottom of the page, as shown in the figure below, and wait for the system page to jump to my page.

5. Under my page. Find my customer service page. This is the official customer service of Tmall Supermarket. Click on my customer service to enter.

Six, after entering the customer service page, enter online customer service in the chat bar, you can wait for customer service access, as shown in the figure below, customer service access session will be prompted.

But many times, intelligent robot customer service can't solve our problems, and many things need to be handled manually. At this time, you can contact the customer service hotline of Tmall Supermarket: the daily service time of customer service is 9: 00-21:00; Online: You can click on Tmall Supermarket-My-My Customer Service in the lower right corner through the homepage of mobile phone Taobao/Tmall client, or find your order through computer or mobile phone and click to contact the seller for handling. The service time is 8: 00-24: 00.

Where is the customer service of Tmall Supermarket? How can Tmall supermarket contact customer service? The above is my introduction to the customer service of Tmall Supermarket. The above content is for your reference and I hope it will help you.